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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 4706 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers commend the OfficeJet Pro 6968 for its excellent print quality, ease of use, and wireless functionality. Many appreciate its compact size, straightforward setup, and quiet operation during printing. The printer's ability to scan, copy, and fax is also frequently praised. Positive feedback consistently highlights the printer's reliability and value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 4,706 reviews
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a long time to start up but other than that, I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok, not overly impressed as it was made to seem..but it gets the job done!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works ok! I wish it was faster and that the program was better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not happy at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has quit printing acts like its printing and a blank papper comes out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so for a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses ink rapidly and has had several setbacks since purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drivers out of date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this printer. No scan driver for latest MacOS system. No materials to indicate this either in product documentation or online. Customer service didn't know the answer when asked and could not give any estimate as to when/if the driver would be updated. Scanning feature will not work with Sierra.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The printer has not worked well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an HP 6500 All in One before this printer that worked much better. This printer does not automatically bring the document being scanned on the computer up on the screen. The Wireless Connection does not work and I remain extremely frustrated with this printer. It was On Sale but the best thing that can be said about it is that it is a $90.00 plus tax paperweight. It is also very cheap construction but that would be a non-issue if the All-In-One-Worked. I DO NOT RECOMMEND THIS ITEM!!!!!! WALK ON BY!!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Isabel,

      I'm so sorry to hear about these complications that you've experienced with the printer. I can fully understand how inconvenient they must be and I want to assure you that was never our intention. That being said, let's see how I can help resolve this.

      First, the following troubleshooter should resolve any issues with wireless connectivity: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net

      Then, what I'd recommend for addressing the other issues is reaching out to us for support. We'd be more than happy to work through them with you and ensure your printer is performing reliably. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
      - Model number
      - Serial number
      - Your location
      - Your case number (from prior contact with support)

      We look forward to clearing up these difficulties.

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Trouble connecting printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my laptop to connect with the printer. When I contacted tech support, they said the problem was with my laptop. I never had this trouble before with my Canon printer. Also, tech support wanted to control my laptop remotely. My husband did not think this was a good idea. Still stuck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HARD TO SET UP CALLED HELP DESK TWICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with setup and having to call help desk twice....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device but paper track did get jammed once but overall good quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It turns off and won't turn back on. You have to unplug it to get it to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good basic cd/radio player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for audio books on cd. very good sound and has bluetooth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when it did but stoped connecting to WiFi.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good except on thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good except it wont sync to my new laptop only my other devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 2 weeks and after not using it for 2 days it would print out the 1st page of the day that looked like it was running out of ink, then I went on vacation for a week and it wouldn't print at all until I ran the clean print head about 5 times. It's going back. I bought a brand that starts with the letter C and no problems. I have never had a problem with this brand for over 15 years. I knew better than to switch brands. Maybe I just happened to get the 1 bad 1?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the printer was highly rated, it seemed to have a real problem working correctly for me. Repeated attempts including reloading the drivers failed. Frustrating device with directions written by someone who didn't understand basic things...such as how you load the ink cartridges.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    slow to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when turned on it takes a few min. to warm up and be ready to print

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for wireless printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great but the ink guzzling machine. Gets expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Printer for Small Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great, however setting it up was quite the task.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, the paper tray feels super cheap though.

    I would recommend this to a friend