Customer Ratings & Reviews
- Model:
- T0F28A#B1H
- SKU:
- 5119700
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the OfficeJet Pro 6968 for its excellent print quality, ease of use, and wireless functionality. Many appreciate its compact size, straightforward setup, and quiet operation during printing. The printer's ability to scan, copy, and fax is also frequently praised. Positive feedback consistently highlights the printer's reliability and value for its price.
This summary was generated by AI based on customer reviews.
Really Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I apparently didn't read enough reviews prior to my purchase. Set up was easy; got onto my network with no problem. Even printed off some pages...the first night. Then, 3 - 4 days later, I turn it on and it immediately has a paper jam error - without ever printing! I tried every reset in the book but this error would not clear. Returned & got me an Epson XP-640.
No, I would not recommend this to a friendNice printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adds to my office equipment to copy' fax' and scan.
I would recommend this to a friendscan app disappears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to continue setting up the scan option as it disappears
No, I would not recommend this to a friendCheap printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of Chinese plastic, Does not seem well made. Set-up was a pain as they almost insist that you sign up for an ink service instead of buying ink as it is needed. I'm still not sure I got that set right. I needed a printer quick to do my taxes so I tried this one.
No, I would not recommend this to a friendgood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The led display is difficult type on. Would prefer hard keys
I would recommend this to a friendBig let down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it twice , Instructions complicated , Filled up ink wouldnt print . Changed ink again still wont print. Gonna finally take it back for repair or exchange almost two years down the road. Wouldnt recommend no one purchase this Printer / nightmare.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry that you're having to take the printer in for repair after only two uses. This is incredibly disappointing to hear given that we always intend on delivering a reliable and long-lasting printing experience.
Alternative to repair, I do want to assure you that we have other post-warranty support options for you. One you might consider is posting the details of this issue on our support forums. There's an active community of seasoned experts that would be more than happy to work with you to get your printer running as it should be. For access to this, you can visit the following link: hp.com/supportforum
Despite these complications, I do hope that you'll allow us another opportunity down the road to stand by the quality that we pride ourselves on. We would love a chance to make things right.
Regards,
Chelsea
HP Care
hp.com/support
Nice for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, not fast for big print jobs, overview happy with it
I would recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a bit disappointing but not enough to return
No, I would not recommend this to a friendX
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last nearly as long as expected…a little over a year….failed by paper jam…online instructions were followed to the letter, several times w/no success! There never was a jam
No, I would not recommend this to a friendGood printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy WiFi connection. Touchscreen is useful as well.
I would recommend this to a friendIt is ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I set up this printer I'm very confuse.but I did it.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a little difficult, overall print quality is good.
I would recommend this to a friendGreat product love HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need all in one. HP products are always great.
I would recommend this to a friendIts ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not all that grande about it it did the job for the time
I would recommend this to a friendNot Impressed at All
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Canon printers for years, but after the last one I purchased was of low quality I switched to HP. However, this HP OfficeJet Pro 6968 is truly awful. I've only had it a bit over six months and it uses ink like nothing I've seen. The bad part is that I rarely print something and when I do the quality is poor. So then I must use the utility to clean the cartridges, usually more than once. More ink is used cleaning the cartridges to get a legible printout than for the actual printout. Guess I need to find another brand.
No, I would not recommend this to a friendOk for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that I can't scan anything to a memory stick.
No, I would not recommend this to a friendI love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lov it!!¡!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendNot too good for a novice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having a hard time keeping connected to the computer
I would recommend this to a friendOK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK. Instant ink setup is absurdly complicated.
I would recommend this to a friendMeh...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the house and I liked the price. However, the bluetooth connection is extremely spotty and it runs through ink too fast in my opinion. I guess you get what you pay for but I was hoping for a bit more functionality.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm really sorry to hear that the printer wasn't what you expected in terms of connectivity and ink usage. We always aim to provide an optimal experience with our printers, so this is quite disappointing. To that end, I'd like to address these concerns with some helpful suggestions.
As far as ink consumption goes, you might consider using your printer's draft mode and black and white settings to save ink. If you have and are still using quite a bit, Instant Ink might just be worth a try. Many customers like our available plans. They're based on how many pages you print monthly, ultimately saving you money: HPinstantink.com
For the Bluetooth issue you noted, I recommend reaching out to us for support. We'd like to learn a little more about this and work on finding a solution. You can get in contact via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support