Customer Ratings & Reviews
- Model:
- T0F28A#B1H
- |
- SKU:
- 5119700
Customer reviews
Rating 4.5 out of 5 stars with 4706 reviews
(4,706 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the OfficeJet Pro 6968 for its excellent print quality, ease of use, and wireless functionality. Many appreciate its compact size, straightforward setup, and quiet operation during printing. The printer's ability to scan, copy, and fax is also frequently praised. Positive feedback consistently highlights the printer's reliability and value for its price.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Ok printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best I have ever had, I want a better all in one
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi JeffDecker, sorry to hear you are not happy with your HP OfficeJet Pro 6968 All-in-One Printer. Thank you for taking the time to submit a review, we appreciate your feedback. Remember HP Support is always there to fix all your issues. We would appreciate if you can share with us the exact issues you are experiencing with your printer so that we can assist you accordingly. HP Print and Scan Doctor is a free tool for Windows to help resolve printing and scanning problems. Please perform the steps mentioned in this document to fix this issue: http://hp.care/2nFmPZE HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb. You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Rated 1 out of 5 stars
6968
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased HP-OfficeJet Pro 6968 Wireless Ink Ready Printer July/3/2018. It never copied photos, I thought I was doing something wrong, Dec. 2019. I had Geek Squad look at it and he said there is something wrong with the hardware.
No, I would not recommend this to a friendRated 1 out of 5 stars
I wouldn't buy this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turns itself of too quickly, about 10 minutes. Paper jams too easily, doesn't connect well with my wifi, it may search for up to 10 min
No, I would not recommend this to a friendRated 1 out of 5 stars
Save a return by not picking this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something that was quick. I scan scan scan, oh, did I mention scan, items all day. The wait time on this was so long that I never scanned a single item. Returned it and love the replacement.
No, I would not recommend this to a friendRated 1 out of 5 stars
junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst printer i have ever owned. low quality and sucks up ink real quick. when the expensive ink i purchased for this machine runs out . i am going to buy a new printer ,probably not a hp
No, I would not recommend this to a friendRated 1 out of 5 stars
Needs Regular Maintenance--OFTEN
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors fade, but it's not because of the ink cartridge. You need to perform a manual ''maintenance''. My first time I had to have support walk me through it. It's hard to find on the printer menu.
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't connect with wireless router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchase, had to buy UB cord and it still doesn't work.
No, I would not recommend this to a friendRated 1 out of 5 stars
My computer would not connect to the printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to pay Geek Squad. He also could not get it connected using the program. He said this was a common problem with this printer. Store salesman recommended this printer. Why?
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect to WI fi, don't like the setup interface. Had a hp 6700, not as good as this 3 y old printer.
No, I would not recommend this to a friendRated 1 out of 5 stars
No worky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After about 1 week the printer wouldn't let me print. I had to trade it in.
No, I would not recommend this to a friendRated 1 out of 5 stars
not a good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this printer is a piece of junk, it locked up and cannot be fixed after one year. I will never buy another.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer. Purchased with geek squad protection and literally stopped working completely 3 months after geek squad expired. Waste of $200
No, I would not recommend this to a friendRated 1 out of 5 stars
Never worked
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer black in never worked I called said possible something fringe with printer head but didn’t get time to return it so I got stuck with it.
No, I would not recommend this to a friendRated 1 out of 5 stars
HP Printers are great products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the HP6968 all-in-one printer, I had trouble with load paper issues. Therefore I had to return to Best Buy. I do believe HP printers are great printers, and I just had a lemon
I would recommend this to a friendRated 1 out of 5 stars
I wouldn't use the instant ink program.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The instant ink program doesn't fit my use needs and is more expensive that I want to spend.
No, I would not recommend this to a friendRated 1 out of 5 stars
HP OFFICEJET PRO 6968
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am done with HP products. I have to replace a printer every 2 years for my home. Getting the printerhead error B816F98A
No, I would not recommend this to a friendRated 1 out of 5 stars
The printer only worked for 5 days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hp Quality was not good. Printer was defected. They had to send me a refurbished one.
No, I would not recommend this to a friendRated 1 out of 5 stars
broke down before year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this broke down when we had outage..never came back on. Tried to call service but they kept putting me on hold and didnt call me back
No, I would not recommend this to a friendRated 1 out of 5 stars
slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return and exchange for a prinTer that is faster. TOO SLOW PRINTING.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Phyl,
I'm so sorry to hear that the printer is performing so slowly! This is not at all the experience that we intend to provide, so I can imagine how disappointing this has been. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help resolve this for you.
First, I recommend taking the steps in this ‘Slow Printing’ support guide:
- Windows: support.hp.com/document/bud03409
- Mac: support.hp.com/document/c01928898
If my suggestion falls short, I hope you'll consider reaching out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP
We look forward to making this right and again, sincerest apologies.
Chelsea
HP Care
hp.com/support
Rated 1 out of 5 stars
Avoid at all costs
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never will I buy HP printers again. They die fast right after their warranty expires. Stick with another brand like Canon.
I would recommend this to a friend





