Customer Ratings & Reviews
- Model:
- 1KR57A#B1H
- |
- SKU:
- 6335311
Customer reviews
Rating 4.4 out of 5 stars with 6626 reviews
(6,626 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Rated 4 out of 5 stars
Nice All-in-one HP Copier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It prints nice, but I would have liked the bold to have a little more sharp contrast, more colorful. I also thought there was a photo tray, but it’s for envelopes, and for photos, I have to use large photo paper. I was a little disappointed but it does a good job printing.
I would recommend this to a friend - Cons mentioned:Paper tray
Rated 4 out of 5 stars
Great printer, minor flaw.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I want it to do, but the tray for printed pages when fully extended isn’t the length of a page. So far I haven’t found print jobs on the floor, but it seems like a design flaw.
This review is from HP - OfficeJet Pro 8025e Wireless All-In-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Best printer company
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer company ever - my second purchase of a HP printer. Can print wireless from all my laptops and mobile phones! Connects to InstaInk and I don't have to worry about running out of ink... EVER!
This review is from HP - OfficeJet Pro 8025e Wireless All-In-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, perfect for home office use. Good buy.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up and easy to use and perfect size for the location
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Print quality is excellent. Good value.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
HP Office Jet Pro 8025e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving this printer, I had a slightly difficult time getting it set up due to my not being familiar with certain terms and designations. When printing, I feel it is a bit noisy but makes a great copy.
This review is from HP - OfficeJet Pro 8025e Wireless All-In-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
I would recommend this to a friend Rated 1 out of 5 stars
Horrible Printer, Worst HP ever. 4.8 stars, How?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea how this printer has a 4.8 star rating. I have had HP printers most of my life and have typically liked them, the last one being an 8610. I would absolutely not buy the HP 8025e again. It wasn't too bad to get setup, except that you have to download and use the HP Smart App that doesn't work well at all. The printer takes forever to warm up and adjust itself. It takes forever to just print a simple WORD Doc sometimes. It also jams up when trying to print a PDF from a Web site like a Recipe for example. It will print the first page and then lock up. Then you have to cancel the print job. I have retried but it always locks up again. Labels have also been a real pain. Avery 11136 labels for Hanging File folders is so difficult to figure out the directional flow of the sheet of labels that you can waste a few sheets of labels before you figure it out. I use a plain piece of paper first now if it has been a while and I forgot. Then you have to mark the paper front, left, Right, Bottom, etc., and test print and it is still a little difficult. My opinion is the printer is horrible and would not recommend it.
This review is from HP - OfficeJet Pro 8025e Wireless All-In-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve had such a troublesome time with your printer. I can wholly understand why poor performance with the HP Smart App as well as difficulty printing PDFs and labels would be a frustrating combination. I want to help you resolve these issues, so I’ll suggest some resources I hope will make that happen.
First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
- support.hp.com/us-en/document/ish_1716406-1413451-16
I can’t tell from your review what’s causing the difficulty with PDFs and labels. For input on that – or if the HP Smart App trouble persists – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Great product for the price. I love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and set-up. Great and clear printing. I love it.
I would recommend this to a friend Rated 5 out of 5 stars
Repeat customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's my third HP printer from your store. Obviously, I am pleased
This review is from HP - OfficeJet Pro 8025e Wireless All-In-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Pros mentioned:Print quality
Rated 4 out of 5 stars
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer requires you to have a membership to print but the instant ink membership is a good deal since they do send you the new cartilages before your printer runs out for 2.99 for 50 pages to print each month!
I would recommend this to a friend Rated 2 out of 5 stars
Look for something else
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying this printer. Although it does print/copy/scan/fax... the quality of the print jobs is subpar. The color is wrong and no amount of adjusting makes it match the original, be that a picture or a document. I've never experienced that on another printer. Also, it's a total ink hog. I've owned this printer 9 months, rarely use it, and am replacing the ink cartridges for the 4th time.
This review is from HP - OfficeJet Pro 8025e Wireless All-In-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Good home office printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly, easy set up. Good quality prints.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Great printer for home and office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like de look , price and quality of print . Easy to set up !
I would recommend this to a friend Rated 5 out of 5 stars
Printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite pleased with the printer. It's been very helpful for me.
This review is from HP - OfficeJet Pro 8025e Wireless All-In-One Inkjet Printer with 6 months of Instant Ink Included with HP+ - White
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Business owner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice compact printer. Easy to use and very quite.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Really good printer, easy to connect and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older HP 6520 series that worked well for years but had been giving me trouble at the end, This printer was easy to set up and connect to my network, and have had no trouble printing from a PC or wireless tablets or phones. Also easy to scan/email documents to PC.
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Paper tray
Rated 4 out of 5 stars
Works well but should it do more?
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but should it do more? Overall, it’s a compact nicely styled “entry” level “all in one” model competitively priced. But I am left with the feeling that it should do/be more. If you can get by with one paper tray and manual 2 sided copying it should do nicely though. I give it a “soft” 4 stars. In the box are; Instructions (basic) Power cord about 4 feet. It has no cumbersome brick, but is not low profile where it plugs into printer (not 90 degree). 4 toner cartridges (black, cyan, magenta and yellow Wireless (b/g/n/), ethernet and usb connections. Has USB and Ethernet for direct connections, but does NOT include a cable for either. Phone in/out jacks for fax – which I did not test/use. For more exact specs visit https://support.hp.com/us-en/document/c06291599#AbT12 Total dimensions 18.11” width, 9.17” height (closed) 18 inches open, 20.13” depth and weight of about 18 lbs. Fairly compact for an all in 1. Usage; Was easily unpacked as not a lot of tape, etc. to go thru. Easy to follow step by step instructions and was unpacked with ink installed within 10 minutes. Easy access to print cartridges. I downloaded the HP smart and doctor software to my desktop before setting up wifi. Just followed the steps to add to my wifi and was ready to go. Smart software found the printer and was ready to go in minutes. Since printer is connected using wifi I was worried if my desktop would “find” the printer as it is connected to my home network using ethernet cable – but it works fine. You can access product info by selecting help within HP smart software. It also has built in help info using the touchscreen on the printer. Has a decent size color touchscreen (2 inch by 1.5 inch) that can be tilted for easier viewing. You can do a lot of adjustments using the touchscreen and it is pretty intuitive. Tray has stated 225 paper sheet capacity and 10 for envelops. Every time I opened the tray, I received an alert stating what paper was loaded and whether I wanted to change it. I found this a nice feature to make sure you have printer set to correct paper source. Also, I tried to print the printer statistics while I had 5 x 7 paper loaded and printer gave me an error message that the paper was not correct and would not print. This is nice so you don’t waste expensive photo paper accidentally. I found the duplex printing to be fairly fast whether using greyscale or color, but printing would pause occasionally indicating it was waiting for paper to dry. 2-sided copying can be done but not using the automatic feeder. You must manually put page on the scanner tray – then press copy. It will scan and print that page – you then must manually turn the document over to other side on the scanner tray and hit copy again. It will then print 2nd side of the page. The touchscreen gives you prompts and allows you to select color/black, draft/normal, etc. The final print quality very closely matched the original but it is a manual process. I contacted HP support and they verified this as I didn’t want to state process incorrectly. Scanning worked well producing pretty accurate replication. Also has adjustments for resolution, size, etc. Speed is dependent somewhat on the resolution you select. In all cases I found the text and pictures printed to be crisp and clear with no smudging even if using lowest resolution and ink saving option(s). Using 5 x 7 HP photo paper and maximum resolution I was VERY happy with the pictures printed. Also, printer is fairly quiet and quickly wakes from sleep mode when sent something to print. Software; For computer; HP Smart. Gives you access to settings, help, etc. This latest version is its best so far HP Print Doctor. Helps and walks you thru fixing printer problems such as offline, no printer shown, etc. I used this to get rid of a document I cancelled but was still showing up in the printer queue. For phone (android in my case); HP Smart. Works well with many print options as well as sources (your phone, google, etc.). You are supposed to be able to use Google, Alexa and Apple Beacon. I did not try any of these, so can’t speak to them. 1-year warranty. Quibbles; No USB input port to print directly from flash drive. Only 1 paper tray. Manual 2-sided copying. Print output tray sticks out a tad. I had become increasing frustrated with ink jet printers over the last few years due to what I considered to be terrible build quality, bad software as well as the cost of the ink. It seemed I was constantly having to re-install the software as the printer would not activate after going “off line”. Or I was wasting a lot of time, ink and paper, needing to constantly “clean” the heads - as they had dried since my last printing. Hopefully this won’t be the case with this printer with its Officejet (thermal inkjet) technology as it is supposed to help mitigate the need for constantly cleaning dried ink heads. Only time will tell if this new HP will not suffer from these maladies, as well. I will give updates.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Printer with color, wifi, and bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EASY to set up, and to use. Now I can print directly from my iphone and from my laptop, regardless which room I am in the house. I love it! I even had a HP All-in-one for my notary work, and that worked for over 10 years. Hence my new HP printer again. Even my husband was impressed at how effortless it was to set up and use.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 4 out of 5 stars
HP OfficeJet Pro 8025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I' struggling to finish the set up of the printer. Creating a PDF and sending to email is easy, getting the printer to send a PDF directly to the laptop is a mission, and I have not been able to get this going yet. Printing quality is very good
I would recommend this to a friend













