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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,626 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent All- In One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and easy to use!!! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up! The printing is clear and nice!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all in one unit, and very affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had this for a month, but so far I love it. Prints out text sheets super fast, color looks great. We made vinyl tshirt transfers with this, they came out excellent. Can beat the price, very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer but frustrating set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer as a replacement for a previous wireless one from HP. The staff at Best Buy were great at helping me choose a model at a great price. It was delivered in a timely manner and in great shape. The only reason I couldn't give five stars is because it didn't come with any written instructions. As a seasoned citizen and used to following step by step set up instructions, trying to do this without anything left me extremely frustrated and needing to put in far more time than should have been required. Things were further complicated when the model number on the box and machine didn't match any of the options with the on-line choices. I've got it working finally from my computer but still have lots of challenges from our smartphones. Like I said, much more frustrating and time consuming than it should have to be.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A good Basic Printer for every day work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good basic printer and nice bonus with 6 months of Instant ink subscription and the extra year warranty with HP+. The printer was easy to setup on wifi and it works with all the computers. The print speed was ok and it replaced an HP 6830 printer with a bad print head. For me it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Easy to install. Prints pretty quick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Confusing to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menu is confusing, and it simply isn't simple to use. It shoots paper out if processing more than one copy; tray to hold the processed paper doesn't drop down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once hooked up to our multiple units. Recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this printer is new to ma, so far it has performed perfectly. It holds less paper than my old one, but that is of no concern. I recently had to print copy a large volume of documents, and it printed and delivered extremely well. I look forward to continued good work with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer.very easy to use.very fast printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has great quality print and it is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and prints are decent. It’s what one would expect from HP

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to install and prints very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer that stays connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this printer skeptical on how it would stay connected to my laptop and wifi. This printer has no problems doing either task and the print quality is very good for my needs. I am a full time student and I like to have my hard copies of material right now, so this printer responds within a good rapid manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my third HP printer from your store. Obviously, I am pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, price, quality and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with the printer. It's been very helpful for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Printer, Worst HP ever. 4.8 stars, How?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how this printer has a 4.8 star rating. I have had HP printers most of my life and have typically liked them, the last one being an 8610. I would absolutely not buy the HP 8025e again. It wasn't too bad to get setup, except that you have to download and use the HP Smart App that doesn't work well at all. The printer takes forever to warm up and adjust itself. It takes forever to just print a simple WORD Doc sometimes. It also jams up when trying to print a PDF from a Web site like a Recipe for example. It will print the first page and then lock up. Then you have to cancel the print job. I have retried but it always locks up again. Labels have also been a real pain. Avery 11136 labels for Hanging File folders is so difficult to figure out the directional flow of the sheet of labels that you can waste a few sheets of labels before you figure it out. I use a plain piece of paper first now if it has been a while and I forgot. Then you have to mark the paper front, left, Right, Bottom, etc., and test print and it is still a little difficult. My opinion is the printer is horrible and would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve had such a troublesome time with your printer. I can wholly understand why poor performance with the HP Smart App as well as difficulty printing PDFs and labels would be a frustrating combination. I want to help you resolve these issues, so I’ll suggest some resources I hope will make that happen.

      First, I recommend that you follow a guide on our support site to installing and using the HP Smart App, especially the FAQ portion, which covers common questions as well as difficulties users have encountered. Find that guide here:
      - support.hp.com/us-en/document/ish_1716406-1413451-16

      I can’t tell from your review what’s causing the difficulty with PDFs and labels. For input on that – or if the HP Smart App trouble persists – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very efficient, great size, easy to install!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, great size, easy to install!! Good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, excellent wifi/ printer connection.

    I would recommend this to a friend