Customer Ratings & Reviews

Easy to set up and use. High quality copies! Great!

Printer was pretty easy to set up. The ink cartridges were very different from what I have used before. Also one complaint is if you are not very careful you will accidentally end up in their automatic ink program. Opting out is not very well displayed.

Compact, great quality, great sale price , love the look, simple

Works well but should it do more? Overall, it’s a compact nicely styled “entry” level “all in one” model competitively priced. But I am left with the feeling that it should do/be more. If you can get by with one paper tray and manual 2 sided copying it should do nicely though. I give it a “soft” 4 stars. In the box are; Instructions (basic) Power cord about 4 feet. It has no cumbersome brick, but is not low profile where it plugs into printer (not 90 degree). 4 toner cartridges (black, cyan, magenta and yellow Wireless (b/g/n/), ethernet and usb connections. Has USB and Ethernet for direct connections, but does NOT include a cable for either. Phone in/out jacks for fax – which I did not test/use. For more exact specs visit https://support.hp.com/us-en/document/c06291599#AbT12 Total dimensions 18.11” width, 9.17” height (closed) 18 inches open, 20.13” depth and weight of about 18 lbs. Fairly compact for an all in 1. Usage; Was easily unpacked as not a lot of tape, etc. to go thru. Easy to follow step by step instructions and was unpacked with ink installed within 10 minutes. Easy access to print cartridges. I downloaded the HP smart and doctor software to my desktop before setting up wifi. Just followed the steps to add to my wifi and was ready to go. Smart software found the printer and was ready to go in minutes. Since printer is connected using wifi I was worried if my desktop would “find” the printer as it is connected to my home network using ethernet cable – but it works fine. You can access product info by selecting help within HP smart software. It also has built in help info using the touchscreen on the printer. Has a decent size color touchscreen (2 inch by 1.5 inch) that can be tilted for easier viewing. You can do a lot of adjustments using the touchscreen and it is pretty intuitive. Tray has stated 225 paper sheet capacity and 10 for envelops. Every time I opened the tray, I received an alert stating what paper was loaded and whether I wanted to change it. I found this a nice feature to make sure you have printer set to correct paper source. Also, I tried to print the printer statistics while I had 5 x 7 paper loaded and printer gave me an error message that the paper was not correct and would not print. This is nice so you don’t waste expensive photo paper accidentally. I found the duplex printing to be fairly fast whether using greyscale or color, but printing would pause occasionally indicating it was waiting for paper to dry. 2-sided copying can be done but not using the automatic feeder. You must manually put page on the scanner tray – then press copy. It will scan and print that page – you then must manually turn the document over to other side on the scanner tray and hit copy again. It will then print 2nd side of the page. The touchscreen gives you prompts and allows you to select color/black, draft/normal, etc. The final print quality very closely matched the original but it is a manual process. I contacted HP support and they verified this as I didn’t want to state process incorrectly. Scanning worked well producing pretty accurate replication. Also has adjustments for resolution, size, etc. Speed is dependent somewhat on the resolution you select. In all cases I found the text and pictures printed to be crisp and clear with no smudging even if using lowest resolution and ink saving option(s). Using 5 x 7 HP photo paper and maximum resolution I was VERY happy with the pictures printed. Also, printer is fairly quiet and quickly wakes from sleep mode when sent something to print. Software; For computer; HP Smart. Gives you access to settings, help, etc. This latest version is its best so far HP Print Doctor. Helps and walks you thru fixing printer problems such as offline, no printer shown, etc. I used this to get rid of a document I cancelled but was still showing up in the printer queue. For phone (android in my case); HP Smart. Works well with many print options as well as sources (your phone, google, etc.). You are supposed to be able to use Google, Alexa and Apple Beacon. I did not try any of these, so can’t speak to them. 1-year warranty. Quibbles; No USB input port to print directly from flash drive. Only 1 paper tray. Manual 2-sided copying. Print output tray sticks out a tad. I had become increasing frustrated with ink jet printers over the last few years due to what I considered to be terrible build quality, bad software as well as the cost of the ink. It seemed I was constantly having to re-install the software as the printer would not activate after going “off line”. Or I was wasting a lot of time, ink and paper, needing to constantly “clean” the heads - as they had dried since my last printing. Hopefully this won’t be the case with this printer with its Officejet (thermal inkjet) technology as it is supposed to help mitigate the need for constantly cleaning dried ink heads. Only time will tell if this new HP will not suffer from these maladies, as well. I will give updates.

Very good quality and easy to use!!! Would recommend

Easy to install and use. Compact size for an all in one printer

I purchased this printer as a replacement for a previous wireless one from HP. The staff at Best Buy were great at helping me choose a model at a great price. It was delivered in a timely manner and in great shape. The only reason I couldn't give five stars is because it didn't come with any written instructions. As a seasoned citizen and used to following step by step set up instructions, trying to do this without anything left me extremely frustrated and needing to put in far more time than should have been required. Things were further complicated when the model number on the box and machine didn't match any of the options with the on-line choices. I've got it working finally from my computer but still have lots of challenges from our smartphones. Like I said, much more frustrating and time consuming than it should have to be.

This HP Printer is very efficient. So far, not one issue, everything prints beautifully. I’ve not tried the photo print yet but having previously owned an HP all-in-one, I went back to the brand/model that had proven successful in the past. Highly recommend this model.

Excellent printer. Color photos are better than I expected. SLOW printing though. If you don't print too often say, less than 10 pages a day, then it won't bug you too much. Need 3 color copies of a 12 page report? Ugh.

Excellent printer.very easy to use.very fast printer

Works fine for light home usage. The ink usage is outrageous. It will not accommodate XL colored ink and only XL black, no XXL as on previous printers.

I’m happy with ease of set up, printer quality and wireless abilit.

I had bought this printer skeptical on how it would stay connected to my laptop and wifi. This printer has no problems doing either task and the print quality is very good for my needs. I am a full time student and I like to have my hard copies of material right now, so this printer responds within a good rapid manner.

Does great job of printing b&w and color. Scans easily with feeder.

Exactly what I needed. Easy to install. Prints pretty quick

Great printer. Easy to install and prints very fast.

Easy to use and understand. Set up was easy. And I sways buy hp

This was super easy to set up! The printing is clear and nice!

Ive only had this for a month, but so far I love it. Prints out text sheets super fast, color looks great. We made vinyl tshirt transfers with this, they came out excellent. Can beat the price, very happy with the purchase.

This printer has great quality print and it is easy to use