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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,626 reviews
  • Rated 3 out of 5 stars

    wifi problems

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer under went a great deal of use after receiving. It unfortunately could not withhold the rewritten wifi parameters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good printer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Prints easily with good product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    no issues so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ability to do just about any task from my phone, network connection has been pretty good. I can't get it to scan above 300dpi,I don't know if this Is a glitch, but is a big let down. So far only printed documents, but they look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Thank you for the product and its delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace aging all in one. Its used mainly for my daughter school work, scanning and printing assignments. So easy to use, fast, good quality. Little bigger than the last one but last one did not have a paper tray, its a great all in one We haven't done photos yet, but they should be great.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! It does the job for someone who’s studying at home. Minus a star because it is noisy and the paper tray is a little flimsy, but I love the features that it has and the HP app you can download for your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP8025e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little hard to get set up. But after setup it works great. We had issues with getting the instant ink set up and had to call hp for help. But they were very friendly and knowledgeable once you got to the correct person.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very little use and now a printer failure

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in late 2021. We had to create accounts for each user which was a huge pain. We had to constantly delete and readd it to our printer settings for both Mac and Windows. 3 months ago we started getting a printer failed error message. Put off calling support because I knew that would be a huge waste of time. So bit the bullet today and spent over 1.5 hours on a support call only to find out that this is beyond repair ( at least over the phone ). The representative told me since it was out of warranty there was nothing he could do expect to recommend another HP printer. Ha, I dont think so!!! The fact that you had to create an account to use it and only to find out with little use its broken leaves to write this review so that this does not happen to others. I guess im off to buy another printer but I wont ever buy another HP ever again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older HP that lost its print head. (Did you know you could buy two new printers for the cost of a print head?) So Best Buy had these for the same price as online, so I bought one. It works very well as a home printer. I had it set up in 15 minutes and it's been working fine since. Absolutely no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4th HP OfficeJet Pro Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third or fourth HP OfficeJet Pro series printer for me. Similar set up and operation Only confusion occurs around which apps are current and which need to be deleted and replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great Purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Mother In Law and she loves it. She's 67 Years old and wanted a printer. My husband and I thought that it would be difficult for her to learn how to use it but she caught on really fast, the printer is quiet,fast and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer and replacing the paper is a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and good quality printing. Low noise

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    This is a good printer for teen age children.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't plan on buying this printer, but after I looked at the reviews on it I decided to buy it. It was the best decision I could make for my teenagers. It doesn't smear after printing pages and it prints quickly. It's worth the money I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase. Happy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We had another HP Printer before but it did not qualify for the Instant Ink. Printers this type make you waste a lot of money for the cartridge replacement. It is good that the printer works with the HP Smart app which after getting familiar with it, it's pretty easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Partial Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot give you a review at this time still learning the printer and seeing what it can do So far the printer is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy setup with Apple devices.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like wireless printing and the set-up with my Apple devices was quick and easy. Printing and scanning take longer than previous printer and scanner, but still a good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up. The print quality is pretty spot on, and great quality. Doesnt make any noises or loud sounds of such. The wireless print from phone to device works pretty fast as well. Al round great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent printer for home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this printer on sale for $99. It was easy to setup and connect. Within 2 weeks of using, I did get a printer head error. I was able to troubleshoot it easily as there were forums existing online on that specific error code.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an HP that we bought about 5 Black Fridays ago from Best Buy. It suddenly just stopped working and of course we needed a new one. We got this one and have no regrets. It prints fast, clean and very sharp. We are really happy we purchased this printer.

    I would recommend this to a friend