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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 6,626 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up. Great features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this printer for non tech savy people. I have set up many printers and this was by far the easiest.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this printer; performs and features as expected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No problem. Easy to install and replace the old cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for school printing. Plus you get free ink for 6 months which makes it worth even more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer was vert easy to install, Was very pleased with the price and the shipment time. The fax feature was so easy. Very happy with two side printing, which was not available on my last printer. I have always been a HP product purchaser and will remain one. HP offer the best equipment for very reasonable prices. Wish the Ink Carriages were easier to open. However, the other benefits out weight the ink issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer...easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and add to the wireless network. The sleep mode is great. You don't have to get up and turn the printer on to use it. I like that you can set up for ink to be automatically ordered online. It has a 'sleep' mode so you don' have to turn the printer on to use it, just hit print with the item to be printed and the printer wakes up and prints. The footprint is not very large and the printer is nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem on installation, easy to install software, ink cartridges and connect to HP instant ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent printer for my small business! This has been one of the easiest hook-ups I ever did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP AIO Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The all-in-one is great at the functions for which it is meant. The only thing that needs to be improved is the cost for ink. Even thought the company (HP) offers a six month trial of the automatic re-ordering of the ink, it is still an additional cost that is higher than ink for other all-in-ones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an "HP OfficeJet Pro 8025 All-in-one Printer" about a year ago and had no issues until about 6 months of owning the printer. Around that time in Dec. 2020, the Cyan color abruptly and completely stopped printing. After troublshooting and chatting with support, they ended up sending me a replacement printer. Not a problem, it was still under warranty. The replacement worked perfectly for about another 6-7 months until this month (July 2021) when again the Cyan color abruptly and completely stopped printing. The same exact issue from my first printer, now happening on my replacement printer. I reached out to HP support at the beginning of July and explained my situation. They responded by sending a replacement cartridge to troubleshoot the issue. Knowing that this process of shipping and trying a new cartridge would take time, I told them I was worried about my warranty expiring in mid-july. The agent said that after talking with their supervisor that they would make a note on my case given the situation and assured me they would honor my warranty past the expiration date if needed. After receiving the replacement ink and trying it out, there is no change and the problem is still there. That same day I chat with HP support and they say that they'll send me a replacement printer and that another agent will call in the next 24 hrs to go over the process. After a few days of not getting a call, I chat support again and am told that they'll call me soon. After not receiving a call from them in nearly two weeks, which was now conveniently past my warranty expiration date, I reached out to them again over the phone. I was on the phone for well over 2 hours and was transferred to 5 different agents. At the end of the call, they claimed they couldn't issue a replacement because the warranty expired. Even though they assured me they would honor my warranty given my circumstance. Even with the note from the previous agent, they couldn't override the warranty and also wouldn't provide credit or refund my money. Their advice was to... "BUY A NEW PRINTER." Suggesting not only that I be the one to buy one, but also that I buy a different HP model because "clearly this model has major issues." Needless to say, I will never be buying another HP product, nor will I ever recommend their products to anyone. Afterward, I came to write a review on my horrible experience and discovered that this printer model has been discontinued by HP. After reading the reviews, many people have had the exact same issue and have been told the same thing as me. During my 2-hour phone call where I repeatedly asked each of the 5 agents if this was a common/known issue with this model, they all said that they were unaware of this problem. They all also failed to mention that this model was recalled/discontinued...very interesting HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The wireless feature is just so amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it daily since I bought it. Installing was easy. The double side printing is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer easy to use and it very reasonable I would recommend it to anyone looking into buying

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Long setup but worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes awhile to setup but once it's done the printer works great. Fast printing and clean pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs Catherine Behanna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer and sales staff was amazing. Very helpful and in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP OfficeJet Pro Excellent purchased 2/27/21

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was so easy to setup and install. I would definitely recommend this HP Printer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer for home schooling. Perfect for this use and easy with color cartridge easy replenish.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use quality of printing very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is easy to use and is well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good printer not a bad price! Gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    replace ment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced a hp printer after 6 years. this new printer is just as good

    I would recommend this to a friend