Customer Ratings & Reviews
- Model:
- 1KR57A#B1H
- SKU:
- 6335311
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Reliability
Super!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this printer it works great for all of our home needs. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Ease of use
Love my new printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great so far! Delivery was fast and set up was very easy.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We finally got our printer set up. It works great. Colors are great.
I would recommend this to a friend Great for everything I need
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can print right from my iPhone or my iPad and of course my laptop it’s great on Ink I really Love it
I would recommend this to a friend- Cons mentioned:Paper tray
Not worth the investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been very pleased with HP printers in the past. This one though has been a bit disappointing. After one week, I was getting paper jam errors. I inspected every possible nook and cranny and found absolutely nothing jamming the printer. After extensive online research, I was ready to give up and send the garbage back. Lo and behold, I decided to check the ink cartridges and clean them and their slots. Well, it started working again after my week of troubleshooting, but now I get an occasional error of a damaged ink cartridge. This is unacceptable and I will purchase a different brand printer in the future.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. It’s no surprise that you’re exasperated, considering the device gave you unexplained paper jam error messages and now indicates that an ink cartridge is damaged. I want to help you resolve this situation, so I’ll provide a resource and some information aimed at making that happen.
I can’t tell from your review what’s causing the damaged cartridge error or why the false paper jam messages appeared. I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Space efficient for home office
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for home office. Works well and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Good Printer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was very easy to set up and it works very well
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, easy to use even for me who is electronically challenged.
I would recommend this to a friend - Pros mentioned:Print quality
All in one printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer does everything I need acme then some!
I would recommend this to a friend - Pros mentioned:Ease of use
get the job done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.handy little printer that gets the job done without difficulty
I would recommend this to a friend - Pros mentioned:Ease of use
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use! I recommend this printer.
I would recommend this to a friend - Pros mentioned:Print quality
Awesome Copier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent replacement for the HP I had before buying this one.
I would recommend this to a friend disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.misled by in store sales persons. Also, scan function is horrible. Program for download is insufficient for any need.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve had a poor experience with your printer. I can certainly understand why being misled by sales staff then encountering scanning difficulty would be a frustrating combination. I want to help you out of this quagmire, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site where you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
- support.hp.com/us-en/help/printscandoctor
You might also gain useful information from a guide to improving scan quality that you’ll find on our support site. It covers what to do when the scanned file on a computer or the printed output has vertical lines, incorrect colors, color bands or poor resolution. Find that here:
- support.hp.com/bg-en/document/ish_2175617-2060413-16
I also suggest that you follow a guide to scanning with HP printers you’ll find on our support site. It includes instructions for various desktop and mobile operating systems as well as an FAQ section. Find that here:
- support.hp.com/us-en/document/ish_2275901-2074064-16
I can’t tell from your review how you were misled by the seller or what issues are involved with the download you mention, but for input on those – and if any scanning issues remain – I suggest you contact us directly at +1 800-474-6836 so we can help assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Size
Setup was easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is the right size , has all the features needed to do the job
I would recommend this to a friend HP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is Fast and Easy to setup. Just what I was looking for!
I would recommend this to a friend- Pros mentioned:Print quality
Good printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Has done good so far. Worth it.
I would recommend this to a friend - Pros mentioned:Ease of use
So easy to set up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and very user friendly! We were able to set up the printer using the mobile app. So easy!!
I would recommend this to a friend - Pros mentioned:Ease of use
Great for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works great for my needs. I run a small business and it is simple to setup, print, and buy ink.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and fast printing, not complicated at all. I recommend this printer
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small office. Quick print. Has remote printing. You can print from anywhere using the hp app
I would recommend this to a friend