Customer Ratings & Reviews

The printer was easy to start. Download was easy.

This has been a good printer for the price so far.

Had to replace a printer I bought years ago, that was in a similar price range. This will get you by, unless you throw it out a window. I cant scan from the printer, I have to open a program on my computer and scan from there. The ink does not seem to last very long. Inserting more paper is annoying. Doesn't save any desk space, despite the new design. Total downgrade from my previous HP. Only reason I'm giving it 2 stars is because it prints.

The printer serves me well since I use it for personal business. It is a little slow printing from my cell phone. It does the job I want it for.

Thank you so very much for being opened Saturday. This stupid virus shakedown did finally get to you Sunday but we were fortunate enough to get this done Saturday. Your staff was great. Printer working but having trouble enrolling it with ink replenish program. No big deal we can buy ink in the store .

Replaced a 3 yr old identical model that would no longer print cyan. The replacement unit prints well but has more trouble staying on line in our network

This printer is total trash! This printer fails on every level. It runs through ink at an insane pace, glitches and has connectivity issues and ONLY prints using HP Ink only. Putting in any cartridge other than original HP shuts this printer down. NEVER buy an HP printer!

Easy set up the remote Wi-Fi works perfectly I did not need a USB cord to attach/set up with my new a computer because of the Wi-Fi capability I wish it was smaller, compact but once again all the features are awesome

It goes off line all the time. The cartridges are expensive and get exhausted very soon

I basically like this printer but it does have a mind of its own. I turn it off and a couple of hours later it's back on again. I'm hoping it doesn't use a lot of ink.

When I got it, was totally awesome. I took one semester off school and it went down the toilet when I tried to use it again. For reasons that apparently only HP knows, this printer can no longer support printing text. Sure I can update it; but since I have a Mac, I can’t (according to the site) update or reload the drivers, and it’ll print me everything under the sun except words. Days out of one year of ownership and it’s unusable : )

Haven't had chance to use all the programs it can do. So far the color is very good, crisp clean and readable. It has been excellent so far but I will review it again when I see how good it does photo's on photo paper.

No problems so far, although, I've only lightly used the printer. After reading the reviews, I wouldn't enroll in the instant ink program since HP will limit what you can print.

works as expected, replacing a similar hp model. printhead doesn't seem to last more than 2 or 3 years. less expensive usually to replace printer

This printer was never connected to the computer. It did not print black ink and the Geek Squad agent recommend that I return it to the store for that reason. I now have another printer and am waiting to get it connected to the computer.

With the pandemic causing many people to work from home, we were no different. It was time for a new printer and we are happy with our purchase so far. It does seem to go through ink quickly but not excessively so.

Total JUNK and NO HP support. Stops printing and you have to uninstall and reinstall to get it working. Good luck scanning something. When you finally get it to scan your document, the printer stops working AGAIN. Get to uninstall and reinstall AGAIN. You must need to have a dedicated support person if you want to use this printer.

very disappointing I would not purchase again printing is spotty and often requires turning on and off

I’ve had this printer for a while now and it has been awesome. Purchased the HP ink program and I am never without ink. Always get the warranty.

Really like to product for the price it was. Easy hook up and blue tooth Love the fact that it has the ink shipped to you when your printer is getting low Wish the ink was a little better quality