Customer Ratings & Reviews

This printer works very well. I am happy with some of the features, like double sided print. Haven't used the fax yet so can not make a comment. It does disconnect from the internet and have to reestablish a connection, when nothing else does.

Replaced a 3 yr old identical model that would no longer print cyan. The replacement unit prints well but has more trouble staying on line in our network

I like this printer. It’s just takes long time to print a document. When I send the job to the printer from my computer or phone, it makes so much noise as if it’s trying to figure out what to do before starting to print!!

Don't buy this printer. The ink goes out quickly. Also, best buy doesn't sell ink for this printer. You can buy only black ink in bestbuy. Also, the ink for this printer is expensive. I will suggest to take the printer hp wich compatible with ink called hp 64. In addition the scanner is scanning bad and the lid which you need to take out when you print, that papers don't fall on the floor is bas quality. If you will in store just try yourself to takeout the lid.

I purchased a microwave via online for a property owner client of mine and while the product works fine, the store gave me a stainless steel one instead of a white one that would have matched the Client's existing appliance set. I dropped the sealed box at the property and arranged for Handyman to install, but did not know it was a SS model until I showed up later to pay the Handyman. Lesson learned, confirm what's inside the box before leaving store,

Had to replace a printer I bought years ago, that was in a similar price range. This will get you by, unless you throw it out a window. I cant scan from the printer, I have to open a program on my computer and scan from there. The ink does not seem to last very long. Inserting more paper is annoying. Doesn't save any desk space, despite the new design. Total downgrade from my previous HP. Only reason I'm giving it 2 stars is because it prints.

The printer serves me well since I use it for personal business. It is a little slow printing from my cell phone. It does the job I want it for.

works as expected, replacing a similar hp model. printhead doesn't seem to last more than 2 or 3 years. less expensive usually to replace printer

I basically like this printer but it does have a mind of its own. I turn it off and a couple of hours later it's back on again. I'm hoping it doesn't use a lot of ink.

No problems so far, although, I've only lightly used the printer. After reading the reviews, I wouldn't enroll in the instant ink program since HP will limit what you can print.

The printer was easy to start. Download was easy.

This has been a good printer for the price so far.

Thank you so very much for being opened Saturday. This stupid virus shakedown did finally get to you Sunday but we were fortunate enough to get this done Saturday. Your staff was great. Printer working but having trouble enrolling it with ink replenish program. No big deal we can buy ink in the store .

When I got it, was totally awesome. I took one semester off school and it went down the toilet when I tried to use it again. For reasons that apparently only HP knows, this printer can no longer support printing text. Sure I can update it; but since I have a Mac, I can’t (according to the site) update or reload the drivers, and it’ll print me everything under the sun except words. Days out of one year of ownership and it’s unusable : )

I’ve had this printer for a while now and it has been awesome. Purchased the HP ink program and I am never without ink. Always get the warranty.

Easy set up the remote Wi-Fi works perfectly I did not need a USB cord to attach/set up with my new a computer because of the Wi-Fi capability I wish it was smaller, compact but once again all the features are awesome

This printer was never connected to the computer. It did not print black ink and the Geek Squad agent recommend that I return it to the store for that reason. I now have another printer and am waiting to get it connected to the computer.

Haven't had chance to use all the programs it can do. So far the color is very good, crisp clean and readable. It has been excellent so far but I will review it again when I see how good it does photo's on photo paper.

Very difficult to install to computer - had to have Geek Squad come out and finish Also, for price - the paper holder seems flimsy

It's a great All In One in theory. I had to return it. I tried my best to make it cooperate with my computer, but it had a mind of it's own. It's ok for copies, etc. But for the money I paid I wanted it to work like it should have. It's loud and I had a lot of paper jams from the top feeder. The only colored ink I used was for 2 test pages and then the blue ink was marked low. It's not the easiest printer to make work.