Customer Ratings & Reviews

I like this printer. It was fairly simple to set up. But I ended up calling HP for some extra help. Will not do that again. From now on Geeks Squad. I like how to set up with ink and the paper slot holds more paper.

I was disappointed by the packaging of the printer when it was delivered it very much. As if the picture had been on display or returned item that was re-boxed and sent to me. I have not had favorable experiences with Best Buy and so this occurrence made me question again why I shop with Best Buy. I reserve judgment whether I will continue shopping with Best Buy, as the printer seems to be working as I need it to.

The printer appears to be working fine. Seems tho the ink doesnt last long and we purchased it recently.

Had another HP printer and it broke after many years. This one works fine. No exciting bells and whistles.. just a standard printer. A little slower that I would like it.

Brand new out or the box and the touch pad is almost unusable. Seriously it is the worst i have ever used and even my 7 year old HP black and white tocuh screen works better. Simply horrible, i will be exchanging this out this week.

This printer is OK. Sometimes I have to shut down to get it to work after a certain amount of time. Otherwise it works well.

Do Not Buy! HP connects to the internet and allows HP to firce you to buy their ink and 4 times the cost of other ink suppliers. DO HELP HP PICK YOUR POCKET!

After less than a month of receiving this NEW printer, the power button did not work. I contacted HP and they sent me a replacement. The replacement was a refurbished printer - not NEW, but refurbished. This was disappointing to say the least. This is the third HP printer I have owned and based on this experience, the last.

So far very pleased with printer has bottom large paper storage previous printer was limited to small amount of paper always ran out or got paper jams

Paper jam eleven times when I first started. Hope it will work better as time go on.

bought because client has small cubbies to install into and this fit. easy install to local workstations, but difficult install into server 2008 r2. hp says its compatible with server OS but installation rejects it. answer was to use misexec to perform command line installation. also, had to solve puzzle of why no workie over vpn. answer was to relax security on c:\windows\system32\spool\printers folder. lots of work to get working in system.

set up was a little complicated and time consuming having to create HP account, etc. but once done printer is working well. Need it for color copies virtual teaching lessons.

Got this for my business and ready to take it to the next level. This printer was recommended to me for the things I’m trying to create. Haven’t tried it yet, but so far so good! It even came with a bonus subscription.

I need of a new printer and the was just what I needed. Did not go in to the store to buy this brand but it works very well and does what I was looking for.

Not so simple to set up. The printer set up to the wireless network but not my laptop and I had to uninstall and then reinstall

The printer is garbage. It only works if you are connected to the internet and HP monitors you printer use. You can only use HP cartridges. If you try to buy a non HP cartridge off Amazon they disable your printer. By the Epson eco tank instead.

I am very happy I bought my hp printer. It works really well for what I use it for . So far I have had no problems with it . the only thing I wish. Is you can't adjust the font size. Other than that I have no complaints about it

Was trying to stick with the same printer brand I’ve had for a few years. But when the second one does on me. I switched. Wow. This printed was faster and less clunky in its printing than my last Canon printer.

Our printer broke and bought this one at a great price. A little difficult finding out what ink to use. It takes 910. Not written on any of the papers included and had to call Best Buy.

We bought this printer so we could scan, copy and of course print. We needed it to also use legal size paper. This one was priced just right and filled all of our needs.