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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 6,626 reviews
  • Rated 4 out of 5 stars

    Needs two-sided ability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As typical of HP product performs well. Need functionality to easily print two-sided.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor 8025e printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper jams continuously! No matter what you do to try and correct the issue. Printed test page great. After that nothing but multiple jams and try’s to print on multiple sheets.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we will see how efficient the ink use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality for the not so great price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this printer it’s amazing has all the functions you could possibly want and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Had a bit of an issue setting up but has worked like a charm since then.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible Printer for Color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to do any color copying this is not a good printer. I have tried all different settings and paper and still bad quality images. Black and white printing and scanning are fine.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Aimee.

      I’m sorry to hear that your printer has rendered color prints of poor quality. I can certainly understand why this would be a frustrating turn of events, especially after you’ve done so much troubleshooting with no change in quality. I want to help you remedy this situation, so I’ll offer some suggestions I hope will accomplish that.

      First, I recommend following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text:
      - support.hp.com/us-en/document/c06260268

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Ink

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant ink option is great, I gave this printer to my staff at work, no need for them to go buy the ink nor submit expense report.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for my parents. Easy to use and simple to teach them how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. It took awhile to get it programmed with my computer but it definitely a great printer. I can print from all my wireless devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble keeping the paper aligned but now I’ve learned how to take my time with the printer and all is well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would never buy this printer again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has some good features, but at the same time I am less impressed with the HP compared to the Epson I had previously. Some tasks you have to do in more than one step where my Epson you could do everything in one. The biggest dislike that I have with the HP is that you have to use the HP Smart app to do anything. Downloading drivers, to some of the normal functions. The biggest of the biggest dislike that I have is that the HP Smart app doesn't work with older computers and HP doesn't give you any work arounds. Because of this, my older MAC only prints and scans in black and white. I've tried tried getting help and am getting no where. If I had known this I never would have bought this printer and would have stayed with an epson.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printer for a reasonable price. This replace an aging HP printer and had all the features I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great multi function printer for home or small office and the 6 months of Instant Ink was a huge plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but it was a little tricky setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good i don't have any problem yet but it is good to have it all working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Recommendation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best recommendation from the Best Buy staff. I love the features, ease of setup, and quality of the printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    president of company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a multi-purpose printer / fax / copy. And had it installed by Best Buy Works like a charm ... all employees like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order XL black ink cartridge. Ink supplied with printer lasted about 100 pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need it to do for a home printer. The only thing I can't figure out is how to make it scan mutliple items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OfficeJet Pro 8025e Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works flawlesly, Did have rouble on line to get it programmed. Seup not user friendly.

    I would recommend this to a friend