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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 6,626 reviews
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    DONE WITH HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used HP printers for year but no i'm disgusted. I had to throw out a printer because it wasn't printing in color even though it was only less that two years old, but was no longer in warranty. Then I had to get a new one which I did, then to find out with their instant ink program I couldn't use the FULL cartridges Ihad and paid for from the other printer, and there's no refund or support for this as far as I can see. Then now my NEW printer is not recognizing a FULL paper tray giving me a consistent error message to load paper. DO BETTER HP!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your new printer is displaying an out-of-paper error even though paper is loaded. It’s no surprise that you’re exasperated by this, especially considering you’ve had bad experiences with HP printers in the past. I would love to help you remedy this situation, so I’ll suggest some resources aimed at meeting that goal.

      First, I recommend that you follow the steps in this troubleshooting guide for printers that display an out-of-paper error and do not pick up paper:
      - support.hp.com/us-en/document/c00786157

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies (and that warranty extends to two years with an HP+ account), so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Incorrect HP printer recommendation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate machine, but scan to email feature promised by HP counselor was not available in this model. Now I have two HP printers: one otherwise reliable printer no longer can scan to email; the newer printer never could.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cordless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great but the service was terrible. We couldn't get anyone to help us even after asking at the counter twice and going up to the front of the store to the person just inside the doors and asking for assistance. It took more than 15 minutes to get help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad tech was efficient in setting up printer, but did not successfully link it to my "Instant Ink" account. Later email from HP about this feature led to frustrating efforts to rectify. Finally, I cancelled Instant Ink: too hard to do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the hP office jet pro 8025- my wife and I use it now that we are teleworking from home-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for single sided and double sided prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer for single sided and double sided prints. It also prints fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer is excellent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It is much lighter than my old one. Came quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP jet pro

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer especially if you’re doing work from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate! Very pleased with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since set up it has performed as advertise I especially find the 2 side printing a major advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good but I am required to have at least 50 characters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for work at one of my small offices and it works great! HP always makes a quality product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my small office. This is a replacement all in one. Hp will always be my brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the purchased and just right for what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer! I love that you can print from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace our printer this one is a good replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all-in-one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pitch HP printers. This one is an HP Officejet 8025e

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Inkjet Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice inkjet printer. I especially like that it comes with separate color ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good environment to desl with. Best buy is the a name to beat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up not as easy as described. Customer service is great.

    I would recommend this to a friend