Customer Ratings & Reviews
- Model:
- 1KR57A#B1H
- SKU:
- 6335311
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.
This summary was generated by AI based on customer reviews.
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer especially for the price I love it !!
I would recommend this to a friendPass on this if you can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.***In my own opinion*** This is a simple printer for those not looking to do too much printing as a whole. Not quite the Home Office scenario but more for someone who is looking to do lite printing less than 200 sheets a month. I'm not an expert by any means, but rather, going by what I have seen so far which is decent prints but boy do the ink cartridges go quickly! About 1 month in with 5 pictures, and a couple pamphlets and resumes for some people and I am under half capacity. No wonder they want you to buy membership for Ink!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has used more ink than you’d anticipated. I can understand why that would be quite an unwelcome surprise. It does seem like you should have gotten more than what you describe, so I’ll provide some information and resources I hope will help nonetheless.
Here are some things you can consider:
- If it appears that a cartridge was low on ink to begin with, or that the poor page yield was caused by a defective cartridge, you can always contact the seller who sent you the cartridge about that.
- Contact us if the supplies are defective genuine cartridges that are not replaced by the vendor (and they are still within the “warranty ends” date on the cartridges). Reach out to us via this link: support.hp.com/us-en/contact-hp
Here are some facts on ink use that might help you get more prints without too much extra effort:
- A high-density print (such as an image or graph) uses ink more quickly than a text-only document, particularly if the paper is highly absorbent and the environment is dry.
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer to 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
If the problem persists, I recommend that you reach out to us so we can help you assess the situation and work through any necessary troubleshooting with you. Get in touch via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Great HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like because I uses a lot and needs thank you ..
I would recommend this to a friendRecommend for regular printing
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is ok i have a Mac book pro so i have to get the correct wire to connect as of now i can only print from my phone which is a bit annoying
No, I would not recommend this to a friendHP all in one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think I will like this printer. I have not yet used scan or fax so not sure how to rate overall. Not sure I like going to HP to use the scan feature.
I would recommend this to a friendLousy instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this two months, trying to get it to work. Instructions are not good at all.
No, I would not recommend this to a friendGood price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not used I much but I'm very happy the way it works so far
I would recommend this to a friendWireless printer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless printing takes forever. Tried many different avenues and no matter what it always ends up taking 10minutes to get it to print what I want
No, I would not recommend this to a friendJunk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PIECE OF JUNK!!! !DoNOT WAIST YOUR MONEY!!! Will not recommend to anyone
No, I would not recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! No disappointment yet in the printer.
I would recommend this to a friendHP 8025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Cons mentioned:Paper tray
Printer not recommended
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all happy with this purchase. Have been a loyal HP customer for a long time so when our old one stopped working properly, we only shopped for a new HP one. The paper output tray is flimsy - and in looking at other HP options, I can't seem to find ones without this tray. It's loud and randomly spins the paper roller. Wish I could return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear you’ve encountered difficulty with your printer and are unhappy with its general workmanship. It’s easy to understand why unexpected noise and a paper feeding system that seems to operate at random would be a poor start to ownership. I want to help you remedy these problems, so I’ll offer some resources and information aimed at making that happen.
First, I'll explain one factor that might be causing the noise you hear. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I suggest you try placing the printer on a padded surface to muffle the vibrations that occur.
Next, I can’t tell from your review when the document feeder does what you describe, but nonetheless you might gain insight from this guide to feeders that fail to pick up any paper or pull through too many pages at once:
- support.hp.com/us-en/document/c01728503
If any problem persists or you need further assistance, I suggest you contact us directly so we can help you assess what’s happening and find the best path to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Exactly what I needed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the HP smart app i can access dropbox easily.
I would recommend this to a friendgreat printer for the home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so much, I am going to buy another as a gift.
I would recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer is very good , I like HP and only HP for me
I would recommend this to a friendnice printer for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. She loves it. Would buy again
I would recommend this to a friendAn excellent option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really satisfied with my option with this printer
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great promo. I love it. Would refer it to everyone.
I would recommend this to a friendNetwork issues!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer worked great and then we bought an eero router. My eero out of the box will only let me use the guest network, not the main one I paid for. So I signed the printer into the guest network and it worked great. When I got home, it won't work at all. It says it's offline and on the printer it says it's singed in! MAN!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the description of your experience. While I’m glad that your printer has worked great for much of the time you’ve had it, I’m sorry you’ve encountered connection issues and now the device won’t work at all. I want to help you resolve this problem, so I’ll provide some resources I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline and wireless connectivity difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help solving problems, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/37934576
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Fair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace the printer because HP instant ink sent me a defective cartridge. It ruined the printing. Fortunately I had warranty.
No, I would not recommend this to a friend