Customer Ratings & Reviews
- Model:
- 1KR57A#B1H
- SKU:
- 6335311
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.
This summary was generated by AI based on customer reviews.
Not so hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be developing the same problem of printing stripes on my pictures, after only a week of use.
No, I would not recommend this to a friendyou get what you pay for. It would have been nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you get what you pay for. It would have been nice to of had a more knowledgeable sales person. w Would probably bought a higher quality
No, I would not recommend this to a friendGreat for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality printer but the top feeder doesn’t work properly. It tends to tug at the paper more from one side causing blurred scans.
I would recommend this to a friendOk printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is not the best, makes lots of noise. I could have gotten a cheap printer for same quality
No, I would not recommend this to a friendOverall very basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY IF YOU USE APPLE PRODUCTS. The previous models worked exceptionally with my MacBook for all purposes, but HP has since updated there firmware and software, and now you can no longer scan to computer without using there app, and printing takes a lot longer as well. I have to use HP for work (free ink), but if not would steer clear of all HP printers. The 3 I’ve had have broken down 1-2 months after warranty expiration.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Ryan.
I'm sorry to hear you encountered difficulty with your printer’s scanning feature after the printer’s firmware and software updates. I can see how that would be a big frustration, so let me see whether I can offer some helpful suggestions.
For scanning with Mac OS Catalina, here’s a workaround using Apple Image Capture to scan documents. You can find a description here:
- support.hp.com/us-en/document/c06455960
You can also try an app called HP Smart, although based on your review, this is probably the app you mention. At any rate, it’s available in Apple’s App Store. It includes features such as Scan, Print, Smart Task and Print Anywhere. You can find more information on that here:
- support.hp.com/sg-en/document/c06188214
I hope what I've offered here helps. Regardless, for any questions or help troubleshooting you can reach out to us for support. You can contact us directly via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
So So
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer itself is pretty good but it’s difficult to set up to WiFi at your home and the customer support is not good.
No, I would not recommend this to a friendLittle pricey for the output
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I feel like it should be a lot faster and hold more paper. As is it holds about 100 sheets of paper.
No, I would not recommend this to a friendSo So printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is nice when it works, but it often has connectivity issues, based on it not staying on the WiFi
No, I would not recommend this to a friendJust Okay….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited at first but I find the printer to be slow and noisy. Probably wouldn’t buy it again.
No, I would not recommend this to a friendPoor print Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1.5 yrs. Very disappointed. Poor print quality
No, I would not recommend this to a friendHP8025
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second printer I ordered. It seems to work ok. The first one failed right out of the box.
No, I would not recommend this to a friendInkless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a great printer but without ink it is difficult to use. Went to the Best Buy and the Manager politely stated there is nothing that can be done because the ink does not have to be full when purchased. I am still trying to understand this. Please make sure your products have ink, please. Inkless
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve run into trouble with your printer. I can’t understand from your review exactly what happened – whether the unit came with empty setup cartridges, or you ran short of ink prematurely. Regardless, unless the printer was used, it should have included full setup cartridges. I want to help you out of this dilemma. I hope that the resource and information below will make that happen.
I recommend that you contact us directly so we can help you assess what’s happened and find the best path to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that new HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
hp copier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the first one we bought was defective very dissapointed
No, I would not recommend this to a friendIs unable to print things with tiny text
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a cheaper printer that was able to print tiny text pages but this one gets it's paper jammed instead. Great scanner though.
No, I would not recommend this to a friendScanner not compatible with Apple
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer, but the scanner is not compatible with Apple products. So frustrating!
No, I would not recommend this to a friendIt’s ok. Nice pictures
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be easier to set up. The salesman said it was easy. I am not electronic smart
No, I would not recommend this to a friend- Cons mentioned:Paper tray
I am switching companies after this. D-.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is expensive and does not last. The paper tray is difficult to use. The software is terrible. HP is intrusive on your computer. I am switching companies.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear about these complications that you've encountered with the printer. I can fully understand how inconvenient they've been and I want to assure you that was never our intention. That being said, let's see how I can help resolve these issues.
First, I do have a few suggestions to try for lowering ink consumption. To start, I recommend using the printer's draft mode, as this can often improve ink usage. Following that, you could also set the printer to print black and white only. If you find you're still using quite a bit, Instant Ink might just be worth a try. Many customers like our available plans, as they're based on how many pages you print monthly. If your printer usage is minimal, Instant Ink also offers a subscription plan that allows you to print 15 pages a month for free! For more details, you can visit this link: HPinstantink.com
Regarding the feeding issue, what I’d recommend is cleaning your printer’s rollers, as this often remedies any inconsistencies with improper paper feeding. You can find the steps for how to do so in this document: support.hp.com/us-en/document/c06255431
If the issues persist, please don't hesitate to reach out to us for support. We're always here to help! You can get in touch anytime via your preferred method at this link: hp.com/contactHP
We look forward to making this right.
Marco
HP Care
hp.com/support
disappointing printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will not scan to my computer tech support can't seem to help. poor replacement for my 7310 all in one
No, I would not recommend this to a friend- Cons mentioned:Paper tray
Paper tray is small, Ink expensive & runs out fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually love HP printers but this one is disappointing. This printer is so much less durable than the HP printer I had before. The paper tray runs out quickly and the Ink is expensive and does not last long. The printer uses 910 HP Ink and I use the XL version which is supposed to last longer, but I cant say that it does.
No, I would not recommend this to a friend User unfriendly
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern printers are not made with users in mind, and HP printers might be the worst. The ink cartridge subscription HP tries to sell you is a racket, and their ink cartridges tell you they're empty when they've barely been used. Unfortunately, there is no solution to this than to try and by the best worst printer, and but third party cartridges
No, I would not recommend this to a friend