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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 6626 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,626 reviews
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    I am glad i bought it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great compact, do it all printer. The quality of the print is crisp and sharp. The speed of printing is excellent. I recommend for home use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my old 8600 series which is no longer available, this new printer is chintzy in construction. It does produce a decent copy quickly, but I don't like the location (left side) of the menu window nor its touchiness. For my home use, it will suffice, but it doesn't thrill me like the older and superior model.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Gary.

      I’m sorry you’re dissatisfied with your printer. While I’m glad you like the print speed, I’m sorry you find some design features inconvenient or too sensitive, especially considering you had a better experience with your previous HP printer. I want to I want to help you get the most from the device, so I’ll offer what I hope are some useful resources and suggestions.

      First, to learn more about your printer and all its features, or for help solving problems, you can access the main user manual, how-to documents, software updates and troubleshooting guides here:
      - support.hp.com/us-en/product/model/37934576

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/help/printer

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Can’t Be Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this copier! Fast, easy, great colors, light, and easily fits anywhere which makes it really convenient to move to any place I choose!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Really happy with this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a very old printer that wasn’t working well and originally were looking at a smaller/more compact simple printer for just printing but it sold out. So when I saw this one at just a few dollars more yet with so many more features (print, copy, scan, fax) I went for it. I’m super happy with it. And while we don’t use a printer super often the scanning feature has already come in handy and the printing is fast. Signing up for the auto-renewer for printer cartridges through Best Buy was easy and I’m looking forward to it coming whenever we’ll need it without having to think about that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Operator Error??

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnects from the network frequently. And I’m unsure of how to delete old information. Could simply be operator error!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    excellent printer for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent printer for home use. I upgraded from HP - OfficeJet 3830 Wireless All-In-One. The most important feature that I liked is ease of two sided printing. The Pro printer automatically flips the paper, unlike the older printer where i had to do it manually and it would mess up the orientation. the paper tray is below the printer and very easy to reload. the paper size adjuster are improved. the feeder for scanner is a big help too. the printer quality is very good, i regularly print photos documents and HP instant ink plans make it super affordable. value for money especially when you get this printer for $99.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    buy 8025

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. A little trouble with getting it started but got it after awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement MFP and chose this model with easy setup and reasonable toner costs. Great print quality. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Was easy to setup, inexpensive and prints good quality. Good for home, or home office.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 2 out of 5 stars

    Thumbs Down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very impressed with this printer. Was not easy to set up and still not sure I have it set up correctly. The help line is of no help. Paper tray does not slide out easily and the whole machine seems to be very temperamental.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. Easily set up. prints clear phoon images. Fast scanning and printing. Love that it is wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer and fairly easy to setup after talking to a customer service representative

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Does it all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very quick and easy to set up. It prints great pictures and allows for faxing and scanning. You can even print documents while away from home with the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 8025e Wireless All in One - BW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE COMPACT PRINTER...RECOMMEND IT TO ANYONE...VERY REASONABLE PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend this multifunction printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third printer I have tried. Various problems with installation and ease of use with the other ones, so have returned them one by one. I work from home as an independent contractor, and very much needed a printer. Took a trip to the store and they were so, so helpful. This is a fantastic printer, set up was extremely easy, and I love the instant ink feature. They explained all to me at the store and believe me as a senior, that was very much appreciated. I even got a discount on my first month of the instant ink, and even set up for that was a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Superb all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Love the short cut, reminds me of HP Smart somewhat. Quality of print superior to the HP 6830 previously used. Great features . Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer! 4 stars only because setting up scan to email has been challenging. otherwise very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop and Shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite satisfied with purchase and price was competitive and affordable. Store had adequate inventory to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great value and easy to use and install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this printer for home use. Easy to install and to use. So far it's been a great value. My son likes that he can printer straight from his cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Pinter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this replaced an old printer. Woks pretty good, and very easy to use. Make very clear copies.

    I would recommend this to a friend