Customer Ratings & Reviews
- Model:
- 1KR57A#B1H
- SKU:
- 6335311
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the OfficeJet Pro 8025e for its excellent print quality, ease of use, and convenient wireless functionality. Many appreciate the printer's compact size and relatively quiet operation during use, along with the straightforward setup process. Positive feedback also highlights the printer's reliability and value for the price. However, some users express concerns regarding the design of the paper tray.
This summary was generated by AI based on customer reviews.
Smaller printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is okay. I had a much bigger one before the 8600. But for the price it is okay
I would recommend this to a friend- Pros mentioned:Price, Print quality
Great price and does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking printer that was priced great and prints well. We love that we can utilize the Instant Ink program because we print a lot and it saves so much money.
I would recommend this to a friend - Pros mentioned:Print qualityCons mentioned:Paper tray
Difficult set up, complicated to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not our first choice for a home printer--because of high demand during the pandemic, choices were limited. However, we have always had great luck with previous HP printers, so when our first choice Epson Workforce All-in-one Inkjet was not available, we thought this HP would probably be fine. As soon as we started setting it up, we were disappointed in how flimsy some of the parts are (the paper tray, its cover and its extension), and how complicated it was to set up (especially with very poor instructions and documentation provided). It does make very good quality copies with good speed. However, it is time consuming to use the touch screen on the printer to select what type of copies to make, the screen font is very small, it is very, very noisy. We chose to use a wired connection to our desktop, and have not connected the printer to the Internet. Unfortunately, we missed the return deadline for this printer. We love our HP Envy desktop computer, but will think twice before we ever purchase another HP printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
Thanks for the review and the feedback. While I’m glad to hear that you like your printer’s speed and print quality, I’m sorry to hear that setup was so difficult and you’ve not found adequate instructional materials. I can understand why this would make for a bad first impression, so I’ll offer some resources and information I hope will help.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/hp-officejet-pro-8020-all-in-one-printer-series/24208622/model/24208623
You can also visit a page on our support site that has diagnostic tools for various tasks and problems, including connectivity, cartridge and paper jam issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
The noise problem you mentioned concerns me somewhat. If that continues, or you have any questions about anything, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
HP Office JetPro 8025e Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to replace my HP Photosmart 6250, which was a great home printer (the black printhead died). The 8025e has basically the same features except for the document feeder, that I will rarely use. I have opted to try the 6-mo. free ink and may buy the "pages per month" option after that. At the lowest rate, it is a lot cheaper than buying cartridges. Prints well, especially on draft, which saves ink. Works well with my iPhone 7. Be sure to pull out the paper stop where paper exits...I had pages shoot all over the floor before I realized it!
I would recommend this to a friend homeowner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best part of this purchase was the person who came from the Best Buy Geek Squad to install this very good printer - Toby E.
I would recommend this to a friend- Pros mentioned:Print quality
HP Office Jet Pro 8025e Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the printer for less than a month but am pleased with the options it presents. The speed in printing is very good for what is needed. One concern that I have if I read the carton the printer came in is I believe it mentioned this printer would not work with Windows 11. Again, that may be a mistake on my part but double check before buying one if that is a concern to you.
I would recommend this to a friend - Pros mentioned:Ease of use, Reliability
HP OfficeJet Pro 8025 Wireless All-In-One Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer. Fast, reliable, and very easy to setup. This is one of the best HP printers that I have purchased in the last 30 years.
I would recommend this to a friend Nice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little longer to set up than expected. Otherwise a good value
I would recommend this to a friendSandy's printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying a printer was excellent. The aid I received was fabulous at the store. I was totally happy with the whole process. Way to go Best Buy!
I would recommend this to a friend- Pros mentioned:Ease of use
LOVE MY HP PRINTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer! Doing so many things from my phone to print, using the HP Smart App, to even getting ink free the first 6 months is amazing . Not only that I don’t have to spend a lot of money on ink cartridges on my older HP. The packages they have based on how many times you print determines your monthly cost. I like that they will send it to you automatically (your address on file) when your starting to run low without you worrying and having to get to a store to buy ink. I love it!
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A giant improvement over my previous printer. Easy to set up, very user friendly, and provides good quality printouts. Highly recommended.
I would recommend this to a friend Easy and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced my old printer and I could not be happier. Much better for printing pictures which I like to do. Works great for all my printing needs.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Solid HP work horse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to set up. It connected easily to my home network. The app on my computer and my phone is easy to use. It has a great print quality.
I would recommend this to a friend - Pros mentioned:Print quality
Pete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful solid feel...very fast and quiet...does both sides easily..design is excellent...matches my all in one...not the usual office drab look.
I would recommend this to a friend Busy household
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second HP 8025 When we realized that we needed another printer the choice was obvious, another 8025. Outstanding value and product
I would recommend this to a friend- Pros mentioned:Print quality
Reasonable printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very optimistic initially when I got this printer. It’s fast, WiFi enabled, and quiet. But since I’ve changed the cartridge, it’s been having the alignment issue that I’ve had with previous printers. Other than that everything is great about it. I wish my colored pages didn’t have the line in the middle!
I would recommend this to a friend Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints well but slower than I expected, especially when it hasn't been printing for a while.
I would recommend this to a friendGood printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great.Only negative thing I have about this printer is it was difficult to get one of the ink cartridges in.Otherwise works good and worth the price.
I would recommend this to a friend- Pros mentioned:Price, Print quality
Great for home office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home and needed a printer/scanner that could scan multiple pages. This fits the bill and at a very affordable price. Print quality is great too
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great buy for mobile device printing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer especially when you have no internet and use just a phone to print documents. Very easy to set up and prints flawlessly and quick.
I would recommend this to a friend