Customer Ratings & Reviews

I bought this to replace an old OfficeJet 8500. While this takes up just a little more space, it's much easier to load and interface is easier to use. I haven't had the pleasure of buying ink yet, that will come, but I had no issues setting it up, the software interface works great for scanning - So far I've got no complaints.

Super simple to set up and the printer operates quickly.

This printer is fast and easy to use. It is an excellent printer for the price.

No problems at all so far, very user friendly, wireless works pretty good

Good inkjet printer, decent scanner. A little noisy even on quiet setting.

I teach two nights a week. This Printer Rocks.... 2 sideD to 1 sided papers, no problem... Scan whole chapter to PDF, no problem.. Still finding new features daily and very inpressed.. I my Masters Degree program, I found this printer will do anything I ask... It makes my life better, thank you whoever made this printer..

This printer is easy to setup and provides flexible printing options as well as scan and fax capability. The wi-fi connection works great and is fast. One feature that is nice involves being able to scan from this device to your computer so that the scanned information can be provided to others from the computer.

This printer is fast efficient and easy to operate.

Good for the price. Touch screen easy to follow and has quality printing.

Great copier, easy to set up and great quality. Low cost ink replacement.

Works wonderfully. Fax, print , scan all work well

This printer is heavy duty and prints wireless from 3 different computers in the house! The ink appears to last way longer than our previous HP ENVY 5530. It has fax ability, can print 2-sided pages, has a document feeder, and holds a whole ream of paper. It would be a great printer for a small business! Love this printer!!

Print prints fast and was very easy to setup and use

I really like this printer. It prints great documents and pictures. The only problem I am having is when I send a item to the printer I have to shut it off and turn it back on to get it to print. ( This is when I have not used it for a hour or more). I have tried to find out what the problem is but have not found a answer.

Does a great job printing, easy set up, Easy to use.

Print quality for office documents is very good. Solid build quality but that's where the "Good" ends with this multi-function "All in One" printer. The 8720's print quality is far superior compared to Epson's best Work Force business printers. Black text and lines are crisp, clear and sharp. Wireless connectivity needs improvement. While wireless range is very good maintaining a wireless network connection can be an issue especially if printing from wireless devices on the same network. Scanning - Flatbed scanning does what it is supposed to do "Scan". However the "ADF" scanner results in skewed "crooked" scans. The nice duplex scan feature is a nice feature and that is about all I can say. ADF duplex scans often overlaps pages rendering the scan useless. Copy and fax work as expected. Other thoughts: For consistent good print quality and high yield prints per cartridge this is a good printer that should be able to handle even demanding document printing. Color printing is acceptable for in-house presentation documents, brochures, etc. The firmware (built in software) has some really good features for printer management, security, etc. I didn't install the software included with the printer. I am using the printer as a network printer and using the web interface for printing and printer management. I read many reviews about different problems with this printer. I suspected it could be software related issues and thus far other than some limited network connections issues I am not experiencing a lot of the problems other reviewers have noted. I would recommend this over any Epson Work Force series including the "Pro" series. Epson has better print technology that is found in commercial printers but their consumer business class printers fall short in design and build quality.

First let me see there is no Cons to this printer absolutely love it. I love the way the paper comes out, and the fact there is nothing hanging out of the printer that can break off a its fast has good photo quality and just awesome all the way around using it for home use go grab one and you will not be disappointed

A liked great printer, legal scan and fast printing

Fast double sided printing, a little loud, but well worth the speed

Needed a new printer as I was starting a new job working from home, grabbed this one when it was the BB deal of the day. Have not been disappointed. Great quality, nice wireless features, able to print directly from my phone, and am loving the double-sided feature. HAven't found anything to complain about so far.