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HP - OfficeJet Pro 8720 Wireless All-In-One Printer - Black


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OfficeJet Pro 8720 Wireless All-In-One Printer:Produce or duplicate documents with this HP OfficeJet Pro all-in-one printer. It comes with printing, scanning and fax capabilities and print speeds of up to 24 ppm for black-and-white documents. Connect this HP OfficeJet Pro all-in-one printer to a computer via a USB 2.0 port, RJ-11 modem port or 802.11b/g/n connection.

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    What's Included

    • HP 952 Setup Black Instant Ink Ready Cartridge
    • HP 952 Setup Cyan Instant Ink Ready Cartridge
    • HP 952 Setup Magenta Instant Ink
    • HP 952 Setup Yellow Instant Ink Ready Cartridge
    • HP OfficeJet Pro 8720 Wireless All-In-One Printer
    • Phone cord
    • Setup poster

    Ratings & Reviews

    Overall Customer Rating:
    94% of customers would recommend this product to a friend (1546 out of 1652)

    Energy Ratings


    • HP Instant Ink

    Easy Replenish

    With a printer set up for Easy Replenish, you'll automatically receive shipments of the ink you need. The printer monitors its own ink levels, so you'll only receive ink when you need it.

    Be sure you have the right cartridge

    Enter your printer's model number into our Ink and Toner Finder to find compatible cartridges. Get started ›

    Prints up to 24 ISO ppm* in black, up to 20 ISO ppm* in color

    To generate documents quickly.

    4-in-1 functionality

    Copies, faxes, prints and scans to accommodate your business and personal needs.

    Wireless and mobile printing capability

    Connect this printer to your home or office network with built-in Ethernet or wireless LAN.

    Plus, print from your mobile device with the free HP ePrint app or Apple® AirPrint, or just with touch using NFC.

    Up to 4800 x 1200 dpi (dots per inch) color resolution

    High resolution for producing incredible quality and detail in documents and photos. Up to 1200 x 1200 dpi when printing black only.

    4 high-capacity print cartridges are economical

    Only replace the ink cartridge you need when a color runs out. Print everyday documents with high-yield black and 3 individual colors.

    Large paper trays for hwigh-volume printing and copying

    Reload less often with the 250-sheet input tray and 150-sheet output tray. Copy, scan or fax multiple pages easily with the 50-sheet automatic document feeder.

    HP Instant Ink Compatible

    Save up to 50% on Ink with Instant Ink

    4.3" CGD (color graphics display) touch screen

    Easily manage print jobs directly at the printer. Just tap and swipe the 4.3-inch (10.9 cm) touchscreen.

    1 USB port for simple connectivity

    1 high-speed USB 2.0 port offers a standard connection to your PC or a simple way to plug in and print with a USB drive, camera or other device.

    Built-in duplex printing

    Print on both sides of the page without turning it over manually, to minimize your printing costs and help the environment.

    Customer rating

    Rating 4.6 out of 5 stars with 1652 reviews

    would recommend to a friend



    • Rating: 5 out of 5 stars

      Excellent Printer and then some!

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      About 3 years ago I bought an HP 8620 AIO printer and found it to be BETTER than I expected it to be (printing AND scanning). Recently I bought a Samsung tablet AND this printer as the printer was on sale and then discounted another $50 by buying both at the same time. Because I liked the HP8620 so much and saw that this printer was very different in appearance, I wondered if this printer might in some way be worse but this HP8720 printer is EVEN BETTER - much faster as to first page out and also printing pages in batches (25-50 pages at a time). As to the new design/appearance: On the HP8620, the printed paper exited the printer horizontally, ending up in a tray that had to be pulled out from the printer. There was a flip-up stop at the end of the paper tray that you had to remember to rotate up whenever you pulled the tray out of the printer - otherwise the printed paper might end up on the floor, desktop, wherever. On the HP8720 (which extends farther out in the front), the printed paper flips 180 degrees after it leaves the print mechanism and ends up printed side down in a paper tray that is now a part of the printer (and can NOT end up where you do NOT want it - sorry that there are two negatives in one sentence.) Where I was concerned about getting a printer that might be WORSE, I ended up with a printer VERY MUCH BETTER. Kudos to the engineers and technicians that improved an already good printer. ALSO - I subscribe to HP's Instant Ink program for both printers and really like the ability to print many pages in FULL COLOR at a very reasonable cost per page (something I never had before).

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Better than the 8600

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      My previous printer, Officejet Pro 8600, printhead went bad. Trying to find a new one is almost impossible and if you do, they cost too much. So, I decided it was better just to buy a new printer than bother trying to fix the 8600. The Officejet Pro 8720 is an improvement and is faster than the 8600. I like the way the paper comes out of this one and no paper extension to pull out. My only issue with this printer and seems to be a common issue that HP has not fixed through firmware is that I keep getting a message that a phone cord is connected when there isn't. This issue goes back to at least 2015 when someone posted for help on HP and was having the same issue with an Officejet Pro 8620. It doesn't affect the operation of the printer but is just an annoying message that comes up each time the screen comes out of sleep or after you print something. There was a plastic dummy plug in the phone jack port on the printer and I removed that hoping it would fix the issue but it didn't. I was also hoping that the inks from the 8600 would fit the 8720 but not. Same size and dimensions but slightly different ends on the inks. Now, wouldn't you think that HP would have saved money instead of coming up with a slightly different design that would have allowed users with an 8600 still use their ink leftover from that printer? Please realize, and you probably already do, these printers are not made too last anymore. If you get two years out of them with about 5 days a week use, you are doing good. I will also say that it was easy to setup. Hope this helps!

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      EXCELLENT! ... when it works

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      First I should mention that my regular printer for the last several years was (a series of) HP DeskJet 1000-1010. It was functional and served my needs. Now that I am in need of a printer that can handle perhaps thousands of pages of booklets monthly, I opted for the HP Officejet Pro 8720 Wireless All-In-One Instant Ink Ready Printer. How good is it? ABSOLUTELY AWESOME! I ran over 100 copies of a 28-page booklet (8.5"x14" two sided) with not a single hitch. Especially impressive was the batch where I decided to step off the ledge and trust the duplex printing. Worked like a charm! The print quality was wonderful, and the speed was excellent! That's the good news. The bad? First one I got home refused to install. Printer-head problems, No way to troubleshoot through it. So I took it back to BestBuy the next day to get the second, which was the subject of my waxing poetic about its excellence abovec. Then a slow week passed, during which I probably didn't print 20 pages. Suddenly, printerhead issues again. Again, couldn't troubleshoot through it. Again, I brought it back to BestBuy for a replacement. I got #3 home last night, and almost threw it through the window when I got a printerhead error message during setup. However, by then I was expert on the steps to attempt to fix this, and it worked like a charm. Of course, the jury is still out. The next multi-copy booklet run will commence in a week. If the printer gets through without error messages, I'll try to trust. Till then, it's like the 8720 has cheated on me but wants to make up! Why have I kept getting replacements? I've scoured reviews about this product and have not found a single example of this problem noted. And hey, it works so awesomely WHEN IT WORKS that I'm willing to go for a third strike -- or the homerun! That and the fact that BestBuy has made it easy to swap out with no questions asked keeps me coming back...

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      More Robust Design than my HP 7310 OfficeJet

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I'm very pleased with my new OfficeJet Pro 8720. it replaced my HP 7310 which served me well for about 10 years. The 8720 has very significant mechanical enhancements relative to the 7310: 1) The ink cartridges are accessible via a small front door. The 7310's scanner assembly was hinged at the back and had to be opened to about 45 degrees for replacement on cartridges. Force was needed to do this and a hinge eventually broke; 2) The 8720's Power Supply is built in so just an AC Cord is needed, not an external transformer/rectifier block; 3) The 8720 controls are on a touch panel not a complex many button keyboard, thus saving cost; 4) The front of the unit, where printed paper is ejected, is now enclosed and essentially armored, relative to the extendable platform system on the 7310; 5) The 8720 arrived fully assembled. There was work involved in assembling the 7310. The 8720's scanner resolution is lower than the 7310 but still fine for scanning documents and photographs. One should use a stand alone scanner for serious high resolution scanning of slides and negatives. At first I didn't like the trade off of higher resolution scanning capability to reduce cost but now I judge it to be good. It might even allow the scanner to be a bit faster. Both my 7310 and my 8720 machines have 8.5 x 14 inch flatbed scanner systems which I require for scanning fragile legal sized documents. My only serious disappointment is that the 8720's EULA says that the software for this printer may only be installed on one computer. I've done that. I can also use its scanner capability from a second computer via ***UnNamed*** SW, without installing the HP supplied SW on that computer.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Good print quality. Below avg. multi-function

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Print quality for office documents is very good. Solid build quality but that's where the "Good" ends with this multi-function "All in One" printer. The 8720's print quality is far superior compared to Epson's best Work Force business printers. Black text and lines are crisp, clear and sharp. Wireless connectivity needs improvement. While wireless range is very good maintaining a wireless network connection can be an issue especially if printing from wireless devices on the same network. Scanning - Flatbed scanning does what it is supposed to do "Scan". However the "ADF" scanner results in skewed "crooked" scans. The nice duplex scan feature is a nice feature and that is about all I can say. ADF duplex scans often overlaps pages rendering the scan useless. Copy and fax work as expected. Other thoughts: For consistent good print quality and high yield prints per cartridge this is a good printer that should be able to handle even demanding document printing. Color printing is acceptable for in-house presentation documents, brochures, etc. The firmware (built in software) has some really good features for printer management, security, etc. I didn't install the software included with the printer. I am using the printer as a network printer and using the web interface for printing and printer management. I read many reviews about different problems with this printer. I suspected it could be software related issues and thus far other than some limited network connections issues I am not experiencing a lot of the problems other reviewers have noted. I would recommend this over any Epson Work Force series including the "Pro" series. Epson has better print technology that is found in commercial printers but their consumer business class printers fall short in design and build quality.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Best Printer I've had in years ! ! !

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I made the mistake and bought an Epson printer a couple years ago. It turned out to be the worst printer I've ever owned. I recently picked up a new client and could justify buying a new printer. While I was looking at the printers, an HP rep approached me and asked if he could show me their newest printer. I've always had good experiences with HP printers. If not for the Epson fiasco, I would have been upgrading an HP printer, so I let him go through his spiel. I was a little concerned that this was a brand new printer, totally different look and works differently than some of the other printers. But it sure looked nice. He said he could take a picture from my cell phone and print it out, so I let him, expecting the same garbage photo printing that I'd become accustomed to with that other printer. I was happily surprised by the speed and quality of the picture that came out. It was a full letter size with no borders and looked exceptional on the "normal" quality setting. So, I took a chance on an HP printer and so far, it's the best printer I've had since my last HP printer that lasted about 10 years.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars


      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      My bf bought me this printer on Black Friday, and Maria V. helped us with our sales. The first time we saw her that night, we asked her to do some price checks for us (even though Black Friday was crazy!!). Then, she rang us up on some usb's and SD cards. SUPER NICE and quick! We were walking out when we saw a printer (I've been needing one for my classroom), and we decided to get it since the deal was just too good to pass. When we came around again, she remembered us and was so enthusiastic and kind. I mean, she worked all day, it was almost 1am, and yet she still had the BRIGHTEST smile and FRIENDLIEST attitude. ON BLACK FRIDAY. I do you beat that? Jayson was also so helpful and cool when he came by to help with a price check for us on the printer. I guess the system didn't have the same sale on the floor, but he was AWESOME. He wasn't even irritated or impatient even though it was late. NICEEEE!! Overall, my boyfriend and I were all smiles because of the BEST customer service we have ever experienced on such a hectic day. Seriously, Best Buy, Maria V. is absolutely amazing. She made our day with her customer service. I give my kids candy for helping out around the class all the time; is there something you can do for her all the time since she is so awesome all the time????? :) THANKS, MARIA AND JAYSON (but Maria more because she's cooler tehe! )

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Printer's WIFI circuit was defective

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Although this printer was a little on the big side for my home, it had all the functionality I was looking for and reviews in general were very good. Setup went well until configuring the wireless network settings. I needed this function because of where the printer would be in relation to my home router. Unfortunately, the printer would not connect to my home network. After six hours of on line help from the HP techs, still no success. They suggested that my router configuration was at fault. I tried to get help from my IP, but the connection was so bad, I could not understand what they wanted me to do. That's ironic since my IP and phone service provider are one and the same. One thing HP does right was using an instant message function to communicate rather than voice. I found this greatly superior to my IP's method of solving tech problems. Anyway, totally frustrated, I returned the printer to Best Buy with no problem and bought a different brand. The Epson went thru configuration with no problems and the WIFI works great. This is the first piece of electronics I have ever bought that was defective right out of the box. I guess some bad luck finally caught up with me.

      No, I would not recommend this to a friend

    Product images, including color, may differ from actual product appearance.