Customer Ratings & Reviews

I saw reviews complaining about the setup. I did not have any issues at all. It was painless and the wiresless printing is a godsend. We don't print that much anymore so we started at $1.99 a month for ink. We can uograde ink anytime. This is just a solid all in one printer for home use. Highly reccommend it.

I've used this printer a few times already and I can say that.. 1. Set up was not difficult 2. The prints look great 3. This thing is loaded with features There are more things I could say, but if you're reading this review because you're wondering if you should buy this or not...don't fret, buy this printer.

Very easy to set up. Very quiet and easy to use. Prints quicker than my previous printer. Do however wish that the paper output guide was longer so when the paper comes out the pages lay flat in the paper output tray.

Prints fast, high quality, good value. It's a little annoying that it has to be connected to a network connection (WiFi preferred) at all times in order to function, and I'm glad that I didn't sign up for instant ink. My printing tends to come in spurts, and I don't need a continuous supply of ink. Setup needs to be done with care, but everything was connected properly, and it works on all 3 of my home computers, all wirelessly. (I don't even use the USB connection, which literally has a big red X over the port.)

We bought this printer to replace one that got damaged during our move. I would give this 3.5 stars, but that was not an option. We experienced the same issue that several people have reported about the printer re-initializing throughout the day. After a few days of this, it became very annoying, and we were going to return it. My husband had to unplug it to rearrange some cords, but after he plugged it back in that issue seemed to reset itself, and the problem has not returned. The reason for the lower rating for us, and this may not be an issue for others that may not do a lot of printing: 1. The paper tray does not hold as much paper as the previous model we had. With the amount of printing we do, it is a problem. 2. The area where the paper comes out is not very long even with the extension out, and not very deep. This means you need to remove your copies more often which can be a problem if you are not in the same room, or you will have papers on the floor or jamming up new copies coming out. 3. The copies don't seem as sharp as our previous model. For the cost of the cartridges, the copies should be sharper. Positives: 1. It prints faster (but this can add to the issues above). 2. Duplexing seems smoother and not as jarring on the machine. Our previous model almost sounded like it struggled to get the back page copied. 3. Ink drying time seems shorter. 4. Cost wasn't too bad. I know they keep the cost of cartridges higher to force people into doing the auto-ship program, but I have read too many stories of people trying to buy cartridges in-between shipments if they run out early, or just wanting to buy them rather than through HP, and I don't want that hassle. Overall, it is a decent machine, but I would prefer a model that was able to hold more paper, and made a bit sharper copies.

Great touchscreen display with a menu that makes it easy to navigate through print and scan tasks, It prints very quickly overall. The wireless connectivity is superb, and prints directly from USB flash drives. Colors are close to actual. A little loud but acceptable.

This isn't the first printer we bought from HP. The others we had were great and this one seems to be better than the other's. Not as quiet as the other but tolerable and much quicker than the other's. Glad we stuck with HP

my current HP-Office jet Pro 9015e is my 7th HP printer since 2009. Although the print quality have been excellent, the lack of longevity is disturbing. My last 2 HP Office Jet Pro Printers, 8620 and 8720 both lasted only 3 yrs. The 9015e smaller size is a much welcomed difference from the massive 8720.

The printer is just right for my small business and the price is affordable. I used the support team to set it up, they were very knowledgeable. So far, I love it, no issues. My last HP printer was very similar to this model, it lasted for 10+ years with no problems.

Original printer I bought started giving me errors (paper jam, ink cartridge jam, tray issues) I found no paper jam, ink cartridges were remove and replaced several times. I took the printer back and Best Buy staff listened to problems I had with this printer and without any questions, I was able to exchange it for same model. New printer is working properly. I had had this printer for about three weeks and so far no issues. Hope this printer will last me for long time. Best Buy staff were great.

This is a good printer - solidly built, substantial feel, and produces quality prints. The paper tray could be better, but the machine has a relatively small footprint. Its only negative for me so far is its occasional inability to find an Internet connection for transmitting a scan.

Set-up was a breeze. Was able to connect several devices with no problem. HP smart is the was to go if you have any HP printers. Print quality is good.

Awesome printer. I’ve had many hp printers over the years. By far, this one is the simplest to set up. One power cord and install the printer cartridges. The printer does everything else on its own. The app is easy to use. It is super fast.

Its a great printer all in all; but since I previously had the 8600 office pro jet 8600 plus ( fo literally 10 years was a work horse, finally said it needed print heads) I do not think there is anything out there that can compare toit. This printer has jammed once already, is very noisy, I'll be surprised if it holds up a year, and I don't even print as much a the average person , I dont think. I like it, just do not love it like my old one.

So easy to setup and use. Literally just a few minutes before we were up and running. Lots of extra features with printing, scanning and copying.

I love the ease of use and the reliability of this printer. It is functionality at its best. I tried two other printers before settling on this one. Not super expensive but meets my expectations and needs.

Replaced to old HP printer with a new HP printer was easy to decide to do since the old one worked well for so long. This new one has new functions due to new technology. Not all worked right off the bat. Setting it up to my computer was a hassle. Fought me the whole way. But once it was willing to go along with me, it decided to work. Wasn't looking forward to getting my wife's and Daughter's laptops up and running. Theirs set up in minutes. Prints both sides of the paper. That was different when we couldn't find the other print. Only to find it on the back side of the one she was holding. But we have had a paper jam in the short time we've had it. That almost never happened with the old one. Hope that isn't a sign of things to come.

This printer was very easy to setup. HP web connection make printing easy and extremely fast. The free printer ink was a nice add for 6 months.

Very nice All in one- I had a previous HP, and worked very good, but this one is faster printing and scanning, 100% recommended. Very easy to installing it.

I bought this because Wirecutter reccommended it as the best, even though I could have chosen many less expensive options. The set up took a while with repeated errors about the print head. Cartridges would click in place but aren't seated securely, and 2 are on the verge of popping out. They just push in with some spring tension, and don't seat into a bucket like my Epson did. Seems like a bad printhead right out of the gate. Finally got the ink in, and it prints. Noisier than my Epson I replaced. The HP Smart app takes a while to load even though I'm on a new Macbook Pro. Scans just fine with more options than my old printer.