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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 5,592 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP - Office Jet Pro 9015e

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to use. It prints great. Easy to install new ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Value for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money; Was very easy to set up, including the wireless link and creating an HP Account. The size was perfect for a home office and it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Very easy to setup and use. Print quality is excellent. Love the double sided print option.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device is a good printer for paper and photo so far , I recommend this printer for everybody for good price and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both myself and parent have 9015 series printer. Works very well Easy set up Great for my small business needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer! Picks up 65lb card stock without hesitation and creates gorgeous prints on all types of paper. Easy to setup, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Print Quality is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very good...BUT... HP, Canon, Epson, etc, are ALL making printers that are cheapy made, not as sturdy as they were years ago. The plastic is more flimsy, the trays do not fit as snugly, and so on. Again, this is not just HP, but ALL manufacturers. One case in point: This 9015e was purchased to replace an HP OfficeJet Pro 8610 that decided to stop printing correctly. The 8610 is not terribly old, but is far more sturdy in its build. Bottom line: the 9015 prints very well (documents & photos) but quality in materials has diminished across the spectrum of all manufacturers. The 3 stars I gave it under Quality are for the construction material, NOT the quality of the printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great copies, easy to operate. Wonderful 6 mo free ink! Do "Ink on Demand", so convenient and economical.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an HP printer in the past (almost 8 yrs), so this was to replace it. When we went to install it we discovered that someone else had had it and it was broken. So we had to make a special trip to Best Buy to get it replaced. Best Buy replaced it with no problem but it was upsetting that we had to go through that. And the saddest part was that the employee did not even apologize for our inconvenience. The new one works great and I hope we can get another 8 years with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless printer I have used so far. Easy to setup and has the ability to scan multiple docs at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Impressive printer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best printer I've had. Fast, quiet, and easy setup- even using a smartphone and 4 different computers at home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good for a small home business, with the added bonus of ink being sent when the printer notifies HP of low ink levels. Contrary to other comments about the printer shooting out papers onto the floor, I have not found that the printer does this. Most printers have a slight push out at the end of printing a paper, but this extra push is not enough to float papers to the floor. I give it a 5 star for connecting, printing, copying and scanning. Recommend purchasing it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for my small business. I use the scanner and printing via iPhone daily. Easy to set up and is a workhorse. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Pretty Good Printer/Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put it through it’s paces printing and scanning documents the first week I purchased it. It handled great. After a couple weeks I’ve noticed that if I leave it on the touch screen will lockup on a random screen that I didn’t select. So I just shut it down and power up when I’m ready to use it. Besides the once and a while Lock Screen the unit works awesome, prints quicker than expected also.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Perfect for printing documents and copying!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for printing documents and copying! I needed a printer that could print quick and in high numbers. Im satisfied with this purchase. I like that I can print things off my phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Totally awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! An excellent printer!! Easy to set up. Large ink cartridges. Fast printing. And the best thing is you can print right from your phone too! I have it connected to all the computers. Best valoe too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good all round printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Color is sharp and clear. Feeder tray is good for all a round documents. Easy to connect

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Moderately Priced Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 9015 version prior to this but wasn't able to bring it with me when I moved so I got the 9015e. It's essentially the exact same printer. In normal day to day usage I don't run into any issues. The only time I had any issues with the 9015 was when I was using a program called NAPS2 for document scanning and was going too fast for it. I only had to restart the printer to fix that issue however. Print quality is good, and it does the basic printing I need it to. I think this printer could be cheaper and the ink is a bit overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer looks elegant, easy to use and value for money. After sales service from HP is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our printer just died. Found this great printer. It was easy to set up. Good copies especially 2 sided.

    I would recommend this to a friend