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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 5,592 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Love it but also frustrated

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an OfficeJet Pro 9010 that was less than 3 years old (got stuck in a cycle where could not pull up settings - judging by community posts a known issue for years with no solution other to purchase another one - which sucks). As much as I love this printer model for the actual printing and scanning, the new one I purchased has had regular connectivity issues requiring me to reconnect to my wireless network...sometimes taking several tries and at least once a month. Quality and ink duration is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP home printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Clear, quick and good copies. I havent used the scanner yet or printed photos but im quite sure I'll be pleased. Great for my in home office. I recommend this HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Office Jet Pro review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that this machine does just what I need it to do. the quality is great and it was not difficult to install. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Easy set up. High quality printing. Great offer from HP for free ink. Easy to network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Too Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does print from all our devices. It's easy to install and easy to use. The replacement toner is also worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup- great app and compact. The HP Smart app with Air print works Great from iphone, mac and pc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so easy to set up. You follow the instructions and you’re ready to roll. It does just about everything you could possibly want to do and the print quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer for the Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a life saver. So easy to use and so fast. It makes my wife's live so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP All-in-One is an adequate replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a typical HP all-in-one; it seems to everything my previous HP all-in-one did. Some reviews say photo quality isn't the best, but I rarely print photos. It is quick and quiet with crisp black printing of text and good color rendition. My one caveat is that I had to go through hoops to do the simple "scan to computer" that my older OfficeJet Pro 6970 had; after a round with Tech support I found one setting that almost worked; there is a "scan to network folder" that is almost as good but requires a bit more setup. It's working fine for me now.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Okay but HP service could be better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints good, & it prints fast. But what I don't like is that if you choose to join HP's ink service, then HP electronicly marks the ink cartridges. What means is that if you cancel your ink subscription before the ink runs out, you have to order all new cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! Its fast, easy to set up and use!! A must have for any home office or small and large Business office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Big features in a compact design.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, compact design that prints clean, accurate, professional copies at a fantastic price plus six months of free ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Needed a new printers d this one fit the bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer. This model closely matched what my old dead OfficeJet 8600 did. Decided I didn’t really need Level 3 PostScript emulation so I saved a bunch of money there. Setup was fairly easy although the new web interface took a little getting used to. Note this model was advertised as having 2 paper trays. No true. It is one tray that feeds the printer and the second tray is where the printed pages are output. Sorry, but that is not 2 paper trays. My old 8600 had 2 actual trays. I put letter in one and legal in the other. This is very misleading on the part of HP and Best Buy. Print quality and speed are as expected. I would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the redesign of HP printers. They appear less bulky. Printer was easy to set up and start printing. Print quality is great and the speed is fast.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Printer for a good price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer that is at a good price point. It does everything for home or a small business. I use it daily for office and home use and am pleased with it's features and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up and connect and has been working great with clear output.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    BEST PRINTER FOR AN OFFICE MANAGER AT HOME

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer ever. I used to work in the library and works just like the big, huge office printer. It can scan, fax, print and copy great. The best HP printer I ever had! I love that you don't have to change all the ink cartridges at once. Only change the one that is ran out of ink. I love that I am on the subscription for ink and paper which is cheaper than buying it from the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints great and was a very simple setup. We can print from multiple devices including phones.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome. Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old printer and it was time for an upgrade! I absolutely love this printer, it prints super fast and has an easy touch screen that you can also adjust. My old printer had that old push down type of touch screen but this one is a simple glass touch screen. It can do front and back printing and the hp app is super amazing with fun things to print for the kids! I also love the ability to fax things with this, I haven't tested it out yet but it's a very convenient feature also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new printer. Easy to use and setup. Reliable and ready when I need it. Instant ink is the best!

    I would recommend this to a friend