Customer Ratings & Reviews

Great print quality. Easy set-up on all of my devices. Nice to Print From Anywhere. Decent pricing.

good black and white / color printer works well with computer and cell phone. software easy toinstall

Very happy with our new printer!! Salesman (Jesse) was very helpful, as was the straight forward advise from Jack-Geek Squad printer guru who could read exactly what I would-& wouldn't like in a new printer. Also Gary , who came to our home to help me finish the se-up of the printer. Unfortunately, I forgot to ask about how to use the Fax function, so I may need further help!!

Love this printer, easy to use, quiet and prints fast.

hp printer colors are great easy to set up I was surprise and receiving ink

Solid printer for copying and printing in a small home office. Difficult to set up especially fax and scan functions as there are NO instructions. Still cannot get it to scan properly and the fax interferes with the landline phone so know something is not quite right. Prints and coies neatly and fast.

A bit too loud when preparing to print, otherwise it prints like advertised.

Easy to set up. Excellent quality printing and copies. HP never disappoints. Well worth the money.

First, let me start with the positive. The printer is fast, relatively quiet and prints with fairly good quality; granted, I have not tried to print photos with this yet. The bad part is that you NEED to use HP Smart to print and it is nothing but a headache, requiring constant reinstallation of the printer. My old workhorse Canon printer (5+ years old) decided to get severely unaligned on me and and, since I have several HP computers at the house, I figured an HP printer would work well with them. Apparently, I was mistaken. On a regular basis, almost all of the computers will show the printer offline, even when the printer is on. I will ultimately find one of the computers that connects just fine, move my work to that one and print. Next time around, that computer will not work, but one or more of the others will. As far as I can tell, this seems to be a problem centered on the improperly named "HP Smart" App, which has become a less than useless middleman in the printing process (it is also part of how they manage your ink, which has to be HP approved). I have to frequently uninstall and reinstall the printer from laptops to get it to work. Sometimes, the process is so glitchy that I have to just do a direct wifi connection (rather than what should be the more stable network connection that has served me well for years with Canon). I have seen a lot of fluff solutions on the HP website, which tend to be more patches and temporary workarounds than actual solutions. Sure. I can go in and manually assign the IP (have to do that half the time), but I would have to do that at least once a week on all of my machines. Firmware is up to date. Microwave is nowhere near the router or laptops. Network configuration works, given that I have, at some point been able to successfully print out of at least 3 computers at one time (and if I reconnect my Canon it also works fine). Given that I am seeing the same exact problems on the HP support site with a multitude of different HP printers, the only logical conclusion is HP Smart. The printer itself is good, the interface (HP Smart, in this case) is worthless. I would actually give this printer 4-5 stars if I could keep it online and not have to jump through hoops to get it reconnected. I am debating the merits of trying to repair my old Canon, or even directly connecting my even older non-wireless Canon to one of my computers (since I have to transfer work anyway, right now). They may not be as fast or sharp, but they work consistently.

Very fast printer and qood quality, easy to set up Bluetooth

I had the printer 5days. Everything was working well. The printed pages came out nice. On the 5th day, I had a paper jam. I cleared it and when I printed again the same thing happened .I got in touch with HP support. After trying several things the paper jam could not be fixed, The printer now wants to do a printer align which means another printed page which will jam. I cant get by this so the printer is unusable. I have to send the printer back to them and they are sending me a new printer The printer now wants to do a printer align which means another printed page which james. I cant get by this so the printer is unusable. Unacceptable

This printer/scanner/fax is good for home use. It has one paper tray and you can not scan from the devise, you have to go back to the computer to scan. It's compact enough, even though it would be nice if the screen was a little larger for reading and finger placement.

This is one impressive printer. It was very easy to install, has lots of great features and it prints incredibly fast! The print quality is excellent as well.

Overall, very good printer. Very fast. East setup. Picture quality is great. So far so good.

Great product easy to use and set up was quick. Size and color worked great for our home.

Love it… easy to setup. Prints fast and very colorful when using color.

Good printer for home use. Easy set up and good quality print.

I bought this as a replacement for the HP OfficeJet 8710, which had installation and intermittent print quality issues from the start. The 9015 installation went smoothly and was much easier and faster than the 8710 installation. And so far it has been working with no problems (have had it a month and use it daily). One handy feature is scanning/copying from 2-sided originals.

Excelent quality, user friendly to install and manage.

Easy setup. Fast printing. Good quality. Very happy so far!