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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,592 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great All-In-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with my Mac - the phone app makes it easy to control the features. This HP is terrific for the home office.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd HP printer I've owned, I keep buying them because I have had no issues with them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pure lemon - avoid at all costs! I purchased one a few days ago, and after set up, discovered that I could not scan from the touch screen to my desktop. I returned the machine and purchased a second one, only to discover that the same problem still existed. After clicking through every link on the HP app, I received the following message when attempting to scan to my desktop: "You cannot use this function because it has been disabled. For more information, contact the person who set up this computer." Well, after talking to myself (it IS my printer after all), I could not fix the problem. Why would I need a scanner that cannot scan, and HP offers no support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A truly awesome home printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a truly excellent home printer that is very simple to set up. It also functions very quickly and very smoothly overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good.....I purchased this unit to replace an HP printer i'd had for 15 years. Easy to use and perfect for my home office. It was also a great value. Also paper jams are lot easier to clear than previous model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer and wanted a wireless one. This one is great, easy to set up and easy to use. Must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    New HP Printer works Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace an very old HP Printer, and have experienced excellent results with HP printers over the years!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    All-in-All

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice so far. I have had my issues with HP but for this model, so far, so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Printer but forcefull toeards Subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer, document scanner works wonderfully. My only gripe is HPs Ink Subscription service. It is very forceful, with MANY misleading promts durring setup that try to force you into accepting and joining their monthly subscription service. The printer will work 100% fine without subscribing, but they definitely dont make it easy to set up that way.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP 9015e printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer came on time and was very easy to set up. I only complained is not with Best buy but with hp. I would have preferred to have more of a user guide. Otherwise I'm very satisfied with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy top setup - would recommend!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with the ease of use and the set-up. I would purchase it again and would recommend for general use - - fax, copy and scan.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Value for money spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has lived up to its promise (so far). It is quiet, holds more paper and prints faster than the HP Envy that I had. Very pleased with mu choice. The value received for the price paid is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Home Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great printer. I bought it to replace a smaller HP, and I’m glad that I did. It works well in a home office, and the replacement ink program doesn’t hurt!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Impressive inkjet printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a wonderful All-In-One printer. Easy to set-up and print. Also, the ink cartridges are not too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Office Jet Pro 9015e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Runs quietly, no problems whatsoever. Good quality and price. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great. It prints quickly and clearly. Great for printing school work and business documents. Best purchase I have made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product - vibrant colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a lot of finalized on this product and I am happy with the choice. The setup was a breeze. I loved the auto orientation feature - my old one was manual. Impressed with the colors

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Auto duplex ADH

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with both Windows & iPad [Apple} devices. Easy set up, annoying jump thru hoops to add to other PC's, but easy for Mac's

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best work Printer we have had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the hell out of this thing and this was the third time we have gotten the same printer just newer model. It is best to get the plan to go with it as if you have issues you can swap it out for one that works.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Bang For Your Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for all the features included in this printer, the time it takes to print and everything about it is great.

    I would recommend this to a friend