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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,592 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great printer with a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version 9010 model prior. This new 9015 is perfect and performs just as prescribed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! It works quickly and the mailed ink replacements are so convenient. Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceptional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and love the simplicity look. Additionally, the touch screen is very responsive which makes it ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works well with Apple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for 3 weeks but so far so good. I replaced a 10 year old Brother All-N -One. Using this wirelessly with Apple devices, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP office jet printer Pro 9015e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the printer is quick when printing. The screen is also helpful so you know what function is presently being used.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome printer ! The quality of the print is perfect print. It is fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Super fast printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is super fast and does a good job. I just wish it did better on photos. I didn't have time to wait for a photo printer because I needed it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliable and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works as expected. Easy to set up and quality has been good for a home printer. Much faster than our old printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Office Jet Pro 9015e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate, minus the occasional (1) wifi connect issue. It performs as advertised. *would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer This is my third one. I have one in each office space and love the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The print quality is great. The print speed is great. I love the wireless printing. This printer is really premium at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Tried and True HP Printer Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP printers, reliable, quiet and the HP Ink plan is the easiest and most cost-effective.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Does not do 2-sided printing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does print nicely, it is noisy but so have all printers. I felt they tried to trick me into signing up for the print program which I DO NOT want to be careful when registering. This only gets a 2 star, I am not able to have it print double sided. All the specs say it does, but am unable to set this up. I've had it 3 months but will probably return if not too late.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you encountered difficulty during the setup process, and that your printer’s duplex feature has not worked properly or has been hard to master. I want to help you learn more about the printer and all its features, so I’ll direct you to some resources I hope will reach that goal.

      First, I just checked the manual for this model, and (as you point out in your review) it does have an automatic duplex feature. I recommend that you access the main user manual for this printer on our support site. On the same page as the manual, you’ll find how-to documents, troubleshooting guides and software updates. Find those materials here:
      - support.hp.com/us-en/product/model/37934143

      If the duplex feature doesn’t work as it should or you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace my old HP printer. Easily connects to the network and all connected devices. Prints fast and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer I love it. Very easy to operate. I love the HP brand.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints non stop.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been used in our home. Does a very good job. Use it to printout a lot of music

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Plastic, but Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything, and I mean everything, is plastic. The drop down cover is surprisingly thin and flimsy. HOWEVER, it seems to be doing a very nice job. Print quality is GREAT and it is QUICK. Setup was straightforward.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great usually but sometimes have to restart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    90% of the time it works flawless. Every now and then when I try to print the printer does not wake up. If I restart it it works fine. So, I love it 90% of the time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    I‘m learning. So far So good! But noisy printing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still adjusting to it. It is noisy — more so than my previous printer. Prints well . Had to get our resident IT person to set if up fully, which he did. Now I can go to menu and find what area I need to learn more thoroughly. So far so good. One of my special colleagues here at our 800 resident retirement community has a previous version — One step below mine— is slightly more experienced = she loves hers! All sold out — so I’m learning!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Office Jet Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for just a month but it's exactly what i wanted. Wirks great and the colors are beautiful.

    I would recommend this to a friend