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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5592 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 5,592 reviews
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up. Attacked to WiFi easily. Good quality print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer...easy set up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great printer. It was very easy to set up and I love the 2-sided printing to save paper. It's a little loud if it's in an open room in your home, but the noise wouldn't be a problem in an office. I spent a little more on this printer than I did the last one and it definitely seems like the quality and ease of use is worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We struggles with a pther printwr after our 8600 series printer was dammaged during a move. this one was so easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this last week . Plug in and follow instructions. Easy to set up . No usb cable needed

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Best printer I've ever owned!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer I've owned! Prints copies quickly. I love all the features it came with. I didn't think I would care but I love the automatic paper feeder to make copies. Cell phones connect and print easily with this printer. I'm using the HP Instant Ink program and I really like the amount of ink that comes in the cartridges...it takes forever to run out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for money spent. Love the ink program, huge savings plus 6 mos free!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working OK............now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The driver install was a nightmare. It would NOT scan and the message said scanner not found. I uninstalled and re-installed three times. I was considering sending it back until I got online help. The tech took control and he was able to get it up and running, He was very patient, because it took him an hour to find the problem. There was a software issue imbedded in the driver which I downloaded from HP. I don't know if it affected others, but without the HP tech going DEEP into the system, it never would have worked. I do NOT like the fact that if only ONE ink cartridge runs out of ink, it will refuse to print at all. If you have to print something, and it's important, you will have to go to the store a buy a D*&*mn cartridge to finish your print. HP...you are alienating your customers with this feature. There is NO good reason to design a printer to do this, it just makes your customers angry with the inconvenience. Had I known this I probably would not have purchased this printer. My print jobs are too important to have to get up and go to a store so I can finish printing....especially when it's not even a color print and only needs to be printed with black ink.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set this up over the weekend-it was a simple process, and this unit is slightly smaller than the HP 8600 it replaced, so that's also a nice fit. Scanning and printing both work quite well. I haven't tried to send too many documents at the same time, but I like this unit. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer and still works great. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, have all the necessary features for a small business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Setup, easily works with Apple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Rep was in the printer area, and she was accommodating in showing me some features; as we know, BB employees steer clear of any customer contact or questions or know about the products in the store. Setup took under 10 minutes, print the test page, got the scanner page calibrated, and sign up for the ink plan, it was very simple. Devices in the home are all seeing the new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup to copy and scan. I haven’t set fax function yet. It runs smoothly and quite. Free ink makes this buy worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office Jet Pro 9015

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need it to, and more ! It is so easy to use, and the quality of the image is fabulous !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. It works well and is easy to use. Excellent color production.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great, very fast and quiet! Print quality is excellent and ink is very reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous printer (HP Office Jet 6300) quit on us and we decided to replace it with this product. After initial consternation in set up (not tech savvy) we successfully installed ourselves and so far so good. We will see how the the instant ink program goes. Found it on sale at the time of purchases which was nice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New Printer purchased in about April 2021

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent so far. I have only had the All-In-One Printer for about one month. I just purchased this Printer in about April 2021

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pronter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my ancient HP Envy. Works like a charm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    copy that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my small home business, and all my family /home stuff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect fit for home office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and just what I needed for my home office.

    I would recommend this to a friend