Customer Ratings & Reviews
- Model:
- 1KR42A#B1H
- SKU:
- 6320038
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the OfficeJet Pro 9015e's high-quality prints, ease of use, and wireless functionality. Many appreciate its quick setup and compact size, along with the overall reliability and good value for the price. However, some users find the printer to be noisy and have experienced issues with the paper tray's sturdiness. The scanning feature also receives positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Buy this!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the money. Uses little ink. Easy to use and set up.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this printer for almost a month and I am very happy with my purchase. Set up was easy, prints well, scans well and very easy to use. This printer even has its own email address! I have tried it out and it works :) Very nice printer and I am so glad I decided to purchase.
I would recommend this to a friend 9010 Printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the hospital when the GeekSquad came out and installed the new printer so I couldn't get the instructions for operating it. I had to read the manual to learn a little more about the different procedures in outstanding production.
I would recommend this to a friend- Pros mentioned:Print quality
Printer is good, installation was a nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought printer to replace one that failed. Had owned HP printers before. Brought printer home and installed it with consultation with HP. They had trouble with remote take-over of customer screen which proved to be annoying. Printer kept spitting out pages of gibberish. Was told to replace with new one. That one started out spitting out same gibberish. Was told to call HP back the next day to get fix for driver problem. This meant that previous printer was really OK. Turned printer on the next day and no gibberish came out thankfully. However, hinge for top lid of printer was broken. Had to get a 3rd printer. Thankfully this one is OK. Prints crisp images. Colors are correct. Very satisfied now.
I would recommend this to a friend - Pros mentioned:Print quality
does what it says
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says and described. I am impressed with this product
I would recommend this to a friend Great Printer for family use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family has used the older version of this printer for the last 10 years. We loved it. So it was awesome when we finally wore it out to see we could just upgrade. We are back in business. Best thing about this one is it's WiFi.
I would recommend this to a friend- Pros mentioned:Print quality
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy & efficient! Excellent quality pages printed
I would recommend this to a friend - Pros mentioned:Print quality
Prints amazingly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Picture come out extremely clear- Prints amazingly
I would recommend this to a friend - Pros mentioned:Setup
High Quality n light weight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently replaced HP printer model 8720 with model 9015 and it is perfect for my needs. It was easy to setup and weighs less n takes up less work space. Info monitor is easier to read and find information. Definitely happy with my new purchase. This is for personal use only;
I would recommend this to a friend Peter P.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate was very knowledgeable about the printer and was very helpful and friendly. He found us a coupon for a trade-in for our other printer, which we also purchased at Best Buy. Also liked the recycling offer for the old printer.
I would recommend this to a friend- Cons mentioned:Noise level
HP makes the best printers!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. It is a little noisy but overall I am satisfied.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless printer was easy to set up (including the scanning feature). I'm a 65 year old woman and was able to get everything set up and working very easily. The only thing I had difficulty with was installing one of the ink cartridges (maybe because I have arthritis in my hands).
I would recommend this to a friend HP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Perfect for the price!
I would recommend this to a friend- Pros mentioned:Ease of use
Best easy printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy I bought this printer is very easy to use.
I would recommend this to a friend - Pros mentioned:Print quality
Nice printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed - quick fast multiple copy printing!
I would recommend this to a friend - Pros mentioned:Wireless
Remote printing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer for remote printing and it works!
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, prints fast, and love the wifi so you can print from your phone
I would recommend this to a friend Easy to use and reliable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does what it's meant to do and the ink lasts a good while. The only issue I have with this printer is that the setup screen never goes away no matter what I do. It works fine and connects to computers and phones via bluetooth, but the screen is forever on the initial setup menu.
I would recommend this to a friend- Pros mentioned:Print quality
Perfect printer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best printer I see before, perfect for the high school to my daughter.
I would recommend this to a friend - Cons mentioned:Paper tray
HP PRINTER NO GOOD DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP NOW COMES PROGRAMMED TO DO 2 SIDES AND THAT SUCKS TRYING TO FIGURE OUT HOW TO CHANGE IT. TRUST ME, NOT STUPID, PRINT CUE WAS NOT MARKED 2 SIDED, PRINTS EXTREMELY SLOW, SUCKS COMPARED TO MY HP 8610, PAPER TRAY HAS NO HOLDER IN PLACE. WHERE THE PAPER COMES OUT IS TOO SMALL AND THE EXTENSION IS ALSO TOO SMALL. WORST HP PRODUCE I HAVE EVER OWNED. I WANTED ANOTHER 8610 OR MAYBE NEXT ONE UP THAT LOOKED LIKE IT BUT THIS IS ALL THEY HAD. THE QUALITY IS POOR DO NOT BUY IT.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m sorry to hear that you've not had the experience you expected with your printer. I can understand why that would quickly become frustrating. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll point you toward some resources I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also invite you to follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If my suggestions don't seem to help, please reach out to us for support any time. We're always here to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Agata
HP Care
hp.com/support