Customer Ratings & Reviews

Good printer, but quality of plastic parts coul be better.

This was an upgrade from a 9025. The printer and associated software were easy to install. HP did a good job on the drivers. It sends and receives faxes efficiently.

Makes noise after it prints, is not reliable, need a better printer than this

This is what I was looking for it is very professional for office use.

This was just what I needed. The setup process was not complicated.

I love my new printer. It copies documents so fast.

Works very well, just not built as sturdy as past printers

Not thrilled withe the subscription ink model, so i dropped that. Changed router on my network and I’ve not been able to get the scanning software working again. Has able to get the other HP smart software to do some scans. Had a jam, it displayed an error and despite the restart button in the display, I could restart from the screen or power button. I also had an error after one of the automatic updates, but was able to recover after powering it off and on.

Replaced my former 8060 with This. working great so far. Has a lot of features I am still learning about. I like the Instant Ink feature.

The first one we received gave us nothing but trouble. Had to replace it in the first six months. Will see how this new one works out.

This is easily the worst printer I have ever owned. It's just terrible. The print dialogue box is unusable and doesn't offer even simple changes like printing on one side or two. To access that advanced functionality you have to use the HP "Smart" app and then input a pin code to access the dialogue box. Whe you do it prints on two sides...but the second page is upside down. Attempts to correct this have resulted in text that is inverted, but not yet after over an hour of trying a page that renders the right way up. It is astonishingly difficult to use and get decent results out of. This is an issue with HP vs this printer so I suggest you give the whole,l brand a wide berth. Truly a complete waste of money and time.

When it’s all in one, you don’t worry about 2 or 3 machines to get the job done. This printer has everything you need into one

Great AIO printer, nice having two trays for paper and the duplex copying/scanning functionality is convenient.

Love it. Had to upgrade my other printer and I picked this one. Love the wireless printing and being able to copy pages as well.

"Paper jam" message when there is not a paper jam happens often. Lots of wasted time trying to fix the error.

very terrible xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Works okay although it keeps disconnecting from my internet as well as when you sign up for the auto Inc thing there's some program in it to where you have to keep going with that to use the ink that you purchased through the auto order Inc otherwise it doesn't let you print unless you get an ink cartridge from a store

DOES NOT print cardstock, a straight up paper jammer and don't get me started on the scanner. Ever since 2020 HP printers are no longer worth their weight, word and definitely not worth the money. I bought an older version in 2023 that never printed cardstock from day one and it started to jam regular HP printer paper last year. I replaced it with this newer upgraded version that does THE EXACT SAME THING including paper jamming right from the moment I set it up. Spent 4 hours on the phone with tech support and that got me nowhere, instead it made me more doubtful of their knowledge and competence. I've been a loyal HP customer for 2 decades and it's so disappointing that I can no longer count on HP's quality and longevity. For the first time in my life I'm moving onto another company.

Really like this machine. Much better than old one, anither9100 series

Had trouble setting up with firmware locking up printer. Over 4 1/2 hours with HP tech to fix it.