Customer Ratings & Reviews

Overall great printer. There is a limitation to the doi when scanning from the document feeder. But other than that, I'm liking this printer.

I have been using HP Printers for something like 30 years, which indicates that (with occasional exceptions) I have had good experiences with HP. Before I acquired the HP OfficeJet Pro 9130e, I was using the HP OfficeJet 8034e and the HP OfficeJet Pro 9015 in different rooms. The latter died after almost exactly five years of use, which is why I acquired the 9130e. The new 9130e is physically very similar to the older 9015, except that it has two paper trays, both of which slide in and out much easier than with the 9015 and 8034e. Paper is much easier to load in the 9130e than the 8034e and 9015, which required removal of the output tray every time I added paper—and this never seemed to go smoothly. The setup process is also similar. Written instructions indicated that I should scan a QR code to access online instructions. When I did so, the procedure had me go back and forth between the online instructions and instructions on the LCD panel on the computer. At one point, I was told to download the HP Smart App (which I already had on my phone) to help with the setup. Using four sets of instructions (written, online, LCD, phone app) for setup sounds complicated, but it is not. The instructions were easy to follow. I compared my experience to what I had written about the 9015 setup, and setup was much smoother this time. Setup with the older HP printer required downloading and installing two APK files on my phone, and the setup hung until I unplugged my Ethernet cable. With the newer HP 9130c, everything about the setup was much smoother, with one exception. The exception involved the new design of the ink cartridges. With all my older HP printers, I could tell when the ink cartridges were properly installed because they clicked into place. You could literally hear a clicking sound, and the cartridge would not move around unless you ejected it. With the new cartridges for the 9130c, there was no audible click. And there was a spongey feeling as I inserted the cartridges, so I could not tell if I had pushed them in all the way. (There is a visible spring responsible for the spongey feeling.) After I thought I had all four cartridges installed correctly and I closed the cartridge access door, the LCD told me that the yellow and black cartridges were not installed properly. On opening the door, I could see no visible difference between the cartridges. They all lined up; it wasn't like the yellow and black cartridges were sticking out. It took several tries of pushing in harder on these cartridges before the LCD panel said they were installed correctly. And then when I tried to proceed, the LCD panel told me that the cartridge carriage was hung up. I opened the access door, jiggled the carriage a little, and then everything seemed to be okay. I sailed through the rest of the setup, and the printer has been printing just fine since the initial setup. One odd thing about all the HP printers I've owned is that they vibrate intensely while printing. If I could post videos with this review, I would show that the printer literally makes the wooden two-drawer file cabinet that I placed it on sway back and forth as it prints out pages. I was hoping the 9130e might print less vigorously than the 9015, but it does not. Not a deal-breaker, and you might not notice the vibration if your printer is on a very solid surface. The HP Smart app continues to provide useful functions for a phone such as scanning, copying, faxing (at extra cost after a free trial), and, of course, printing. You can also check the status of your ink with the app, although oddly this is accomplished by linking to the HP website. I doubted the usefulness of the app with my previous printer, but I now think that this app is indispensable. And on my laptop, there is no excessive bloatware that came with older HP printers back in the days of Windows XP. One of the best things about HP printers is the instant ink system, which allows you to purchase ink cartridge replacements based on the number of pages you print. When I was new to this system, I was very leery and was not sure I was really getting a better deal with instant ink. But I learned over the years that it really is more convenient and less expensive than buying ink cartridges when they run out. HP monitors page and ink usage over the Internet and automatically sends new cartridges when I need them. And if I find that I will be printing fewer pages than usual (or more, like with Christmas letters), I can easily change my subscription online. I'm totally sold on instant ink and can heartily recommend this program as well as the HP OfficeJet Pro 9130e.

more compact, more attractive, does everything i want it to, easier than before.

I bought this printer to replace a previous model which blew out from a lightning strike surge. I love this all in one printer. This one was even easier to set up than the previous one, which was easy, and it's just as user friendly to operate. I had a 4 year warranty. On my previous model. Best Buy made it very easy to swap printers. I recommend this product.

Great printer!! Easy to install and prints awesome photos!

Great printer! Haven't used the fax yet but we're very happy so far.

Excellent MFP for small business use. Definitely a workhorse!

It is a very good printer for the price. The setup was like normal setup for other printers. It is not a quiet printer but neither was my last HP.

This is the worst printer I have ever owned. I bought it because it was the only duplex printer/scanner in the "home business" category. It is temperamental, has a horrible Bluetooth connection and smears ink on anything but cheap paper. Gloss paper and card stock are a huge no, ruined both. I have to open HP Smart for the printer to print a tri or bi fold without cutting off an edge. The duplex, printing and copy are all slow. Beware opening the paper holder, the printer has a fit. I wanted to print on A4 cards, but the printer does not have a setting for that. Freaked out, wouldn't print because it said the paper didn't match. I hate this printer and wish I had bought an Epson printer and a separate duplex scanner.

I have always purchased HP printers because of the reliability and quality of the printers. I have had problems with this printer with some features suddenly stop working and an error message that appears periodically indicating that a fatal failure has occurred. I have made calls to HP support but have not received a solution that corrects the problems. They have told me that my problems are unique for this new model in their product line.

A great printer!!! I’ve always liked HP printers! They are great!!

So far so good! It is working the way is supposed to. the only thing is the intensity of the colors. My previous HP Officejet 6958 colors are more vibrant. over all good product.

print well but vibration when it printing ,I think just a bad one, still wound buy HP plastic body is to thin easy to break..

I’ve had issues with this printer since day 1. It’s directly connected to a desktop that can only see it sometimes. It very rarely has a “remote status” meaning you can’t print from any device. I’ve spent hours with this thing HP says there’s nothing wrong but once you agree to the “instant ink”membership you can only print through their app and even then it can’t find the printer more often than not. My next printer will NOT be HP

This printer is difficult to set up. If the wireless capabilities can not be used you have to find a cord that fits the printer and your computer. It does not have the cord. It has issues recognizing the HP printer cartridges.

A little slower than my last all-in-one but it gets the job done. Seems to be giving my phone line some difficulty. Haven't figured that one out yet.

Bought for printing envelopes it was a HUGE disappointment. It held 20 envelopes but could not print more than 4 or so, at best. They would get stuck inside the machine or print half on one envelope and half on another. It took 8 hours to do 220 envelopes. No matter what we did it simply would not print well or quickly. We returned this printer.

Beware of subscription. You have to pay HP a MONTHLY fee in order to use this printer. The second you cancel the subscription, you can no longer use the printer you already purchased. It's absolute insanity. DO NOT buy HP Printers. Look up other reviews of the subscription, they'll all agree with me.