Customer Ratings & Reviews

Print quality and speed is great. Setting up was a little confusing between printing from app rather than purchasing smart print. Overall worth the buy.

the design of the product could be better especially the top loading feeder. I have had a couple of paper jams. this has caused me to not use it. overall it's adequate.

Bought for the office, works great and easy set up!

I buy only HP officejet printers because they are the best Not perfect but a real good printer that can produce high quality output every time. HP support is also very good

Sitting right next to the modem, but it’s on again off again in terms of the network. It will print for a while and then the next time it says no network. I am finally tired of messing with it.

works great for our small office. has everything you need all in one tight package.

Goodness this thing is fast! I had a 8130e previously that had compatibility issues with Windows 11. This setup in less than 5min, connected easily to my brand new gaming desktop (Lenovo), has multiple paper sizes, 2 trays and the speed it prints in b/w is amazing - comparable to my other laserjet system for our other business. I highly recommend this HP system - we've owned HP's for over 20yrs and never had any issues, they are true workhorses!

I use this printer every day in our business. It has a fast printing speed and the color printing is beautiful. Added the HP instant ink to the package and would not go without it. I never have to go to the store to buy ink. It is shipped to me instantly before I run out.

Fast, efficient, easy to use and good value for the cost.

Difficult to figure out how to email directly to printer if you can. My old HP had a email address and displayed in printer settings printout.

We are really happy with this printer. Does everything we need to do. Definitely works as advertised.

I returned this printer for a refund. I did not get another 9135e in its place. I've always liked HP printers, but this printer put me over the edge and I'm now a skeptic when it comes to HP printers, so I switched to another company altogether. My issues with this printer (and these issues were present from day 1 out of the box, brand new) were: 1) HP smart software program is full of glitches and hang-ups. It has to reload or I have to close it out and reload it in order to do a simple scanning of documents. 2) The document feeder on the printer did not work, from day one, right out of the box (brand new). So, I had to manually scan a multi-page document on the scanning screen that I needed to save to my computer. Since the document feeder did not work, both with a single page or with multiple pages, I had to also manually copy my multi-page document using the scanning screen (1 page at a time). 3) The printer would not work while I had my VPN enabled. I called HP and they told me that printers will not work with an enabled VPN, and I would have to use split tunneling. However, I've never had an issue with a printer working while VPN is enabled (without using split tunneling). I know this for sure because the printer I bought to replace this one is not an HP and it works fine with my VPN enabled; all functions work fine with VPN enabled. 4) The printer paper tray is better than my last HP printer, but they still need to improve on their paper tray; it doesn't open smoothly all the time and sometimes sticks or gets hung up on the side edges while trying to open the tray. 5) Initial setup was a little tricky and I had to redo some steps multiple times to get the printer to be displayed on my laptop while I tried to connect to the printer. I ended up having to manually put the information for the printer into the setup spaces since it would sense the printer on its own. Overall, I would not recommend this printer. Sorry.

Great printer/copier for your home or small office.Print quality is good and it prints quickly. Two paper trays are a benefit. Print directly from you computer, phone or any device.

Had issues with purchase. Not Best Buy's fault. Finally resolved. Has been working fine after internet connection.

I love my new printer! It is a great addition to my office area. It is fast in completing all of my print jobs. It is very easy to use.

Replaced an HP6978 printer. If scanning to computer, one needs to download an app from HP. Needed some help from HP tech support to get everything running properly. Is faster than the NP6978, copy quality good.

What stops me from givingvthis a 5 star is the fact HP decided to remove the function on my orig HP ALL IN ONE i would hit scan then email and all emails were right there you selected the email entered a pin pw code and done no more now you have to to app set it up create a shortcut email list you can not use the scan email like noemal without that having to be set up thru server i spent days and hours on phone with HP IT i fave up

This printer is exactly what I needed and am very pleased to have bought it. The brand "HP" is well known by me and I trust them. My previous HP printer simply died of old age.

So far so good. The speed of printing and scanning is fast. I like that it could scan both sides of the paper.

It's been great! I have always had HP printers. However, since I retired, I have had lower level ink jet printers. Frankly, some of those weren't great. There was difficulty in some of getting paper in. I have had no issues with this printer.