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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 813 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional performance and impressive graphics of this gaming desktop. Many appreciate the reasonable price point and the inclusion of both a fast SSD and a large hard drive for ample storage. Positive feedback also highlights the system's ease of setup and the sleek design of the case. While some users mentioned that the cooling system could be improved, the overall experience has been largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 813 reviews
  • Rated 5 out of 5 stars

    Wonderful ecperience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received a great price on a computer for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game for everybody

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice,exellent,we enjoy ir every day,great game

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Store customer service is the absolute worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Desktop about a month ago, on the 22nd of august to be exact. short story long, it stopped working and the monitor stopped reading it. HP helped me getting a replacement and HP's customer service has been amazing, on the other hand, Bay Parkway Bestbuy in Brooklyn Geek Squad agent that i was appointed with was literally the worst customer service agent i've ever seen, rude, provocative, all he cared about was getting me to pay for TTS for them to"ship my unit back to HP" for 199$ when i literally did the whole thing with hp for free in 15 min. Literally the WORST CUSTOMER SERVICE I HAVE EVER HAD and I've been in retail my whole life if that gives you an idea. I would rather throw my money on the ground than give it to Bestbuy ever again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems with this machine. it works well for what I do with it its plenty fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my kid to game on, works good and no issues and he is happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great "out of the box"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not necessarily super-powerful...but, a huge improvement over the Dell I have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast. Good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value but would have liked a larger secondary hard drive for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good HP desktop for my daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter and have been happy with the quality of the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just needs more memory space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy yourself extra memory space in any format. You’ll thank me later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cpu

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but wish the case was bigger for expansion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I needed a PC that could handle video editing, and this one fit the bill!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid device I do not have it anymore bc I wanted to build my own

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Ssd
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Out of the box ready for excellent gaming!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box ready for excellent gaming experience! Having built my own family’s computers and gaming rigs for years, it was time to look for an out of the box system that has room for expansion and had a price competitive with buying parts separately and assembling a new gaming rig. The rig this Obelisk replaced was an i5 with 16GB RAM, Radeon R9 290X, SATA SSD, and dual spinning drives for game file storage. Right away there is a noticeable improvement in boot and loading times for games, which would be expected with Windows booting from the M.2 SSD. Moving from a SATA SSD to an M.2 SSD does not usually provide an extreme improvement, as both of those handle the software about as rapidly as is possible – with the boot and loading sequence being the bottleneck. One 16GB RAM stick with another blank slot for expansion may make some wonder why not go with 2X8GB sticks for dual-channel function, but in researching today’s motherboard/RAM interactions, there does not seem to be any noticeable difference in going for 1 RAM stick instead of 2 in dual-channel. Finding a matching RAM stick may be a challenge if you want to deviate from the HP certified parts, but there is really no good reason to need more than 16GB RAM for this gaming rig so not a concern at the moment. Graphics are nice and smooth on high settings, as the 1660 Ti is a very respectable mid-range card with the new Turing core that doesn’t miss a lick at just about every setting. Any improvement in graphic performance would need several hundred dollars more spent on a high-tier video card. Those who are hard-core gamers will know this already and would not be looking at a pre-built rig in this price range. There was no problem hooking up a second monitor as the video outputs available are DVI, HDMI, and DP. Connections are abundant with USB and audio both on the front and back of the case. It is nice to have the built-in Bluetooth and wireless functions, as this has been something that previous builds had to have added on with a card or dongle. Both Bluetooth and wireless function well, and wireless speeds seem to be able to handle online games and video streaming without a problem, assuming you have the router to support the wireless bandwidth. Case design and setup are very nice, with easy one-button access to the interior and the 2 drive bays. Actually the way the drives are set up made it extremely easy to go from the old gaming rig to this new rig. I used TransWiz to migrate the windows 10 user profiles from the old rig to this new rig with the M.2 as the boot drive. This freed up the 1TB SATA SSD from the old rig to be used for game file storage, and it just popped right in the Obelisk drive bay using the tool-free rail system (nice touch). The game file drive from the old game rig just popped in as a swap-out for the 1TB drive that came with the system. So there we have the new gaming rig with minimum downtime with a 256GB M.2 SSD primary drive, 1TB SATA SSD for game files, and auxiliary 1TB SATA platter drive for extra storage and game repository. Appearance and Sizzle are kind of OK, as the interior lighting is displayed with a clear side panel, and a nice Obelisk logo on the top front – all of which can have customized color schemes from the HP software. I was not overly impressed with the “gamer” appearance from the interior view and lighting, as the interior view is basically a motherboard with stuff pugged in and nothing to particularly write home about. If one is really hot to have a light show display on their gaming rig, then it would be pretty easy to get some add-on light cables and other effects to install as an add-on. There is plenty of room to do customization if that is what the user would like. Provided keyboard and mouse. Meh. I was honestly surprised by HP’s choice of keyboard and mouse for a “gaming rig” >> in my opinion they would have been better off just leaving them out and having an option for a mechanical LED keyboard and mouse as an add-on or option. One look at the keyboard/mouse package and it stayed in the box, and the old rig already has an LED mechanical keyboard and a gaming mouse. If you are looking to get into some serious gaming with this package, plan on getting a suitable keyboard and mouse to use, plus a nice game controller. Overall this is a respectable gaming platform with pretty much the latest processor, plenty of RAM, M.2 SSD, just about the best video card you can get without going top-end, and plenty of plugs and ports for accessories. I don’t regret buying the pre-built this time instead of putting one together – everything I need is already built in, and the case construction makes it very easy to upgrade in the future when, and if, needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer performance is good. No issues with this product so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good, my family loves it...I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, really quick. No card reader tho. No dvd drive either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and it’s alright looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I got had a noisy fan, no Hassle return through Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy so far. This is a great value. You should try it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,good specs I wish the cost was little less tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice PC- when on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pc and i would definitely recommend to friends.

    I would recommend this to a friend