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Customer Ratings & Reviews

Your price for this item is $339.99
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The comparable value price is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 2775 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Pavilion x360 as a highly portable laptop with a responsive touch screen. They appreciate its compact size, light weight, and affordable price. While some users wish for more storage space, the majority of customers are pleased with its performance and speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,775 reviews
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 16 days it was messed up finally got a refund but only for in store credit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Trash! So Angry I Wasted $400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is absolute trash!!! It’s so slow it’s useless. I’m so upset I wasted $400.00.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr carrillo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worts computer, smaller screen not, a good computer for the price I bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but couldn't download any apps or games that wasn't in the Microsoft Store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of stock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was out of stock and I couldn’t get the sale price when it was in stock.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 2 months and it’s not powering on And it’s not a good buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rude manager very rude very disrespectful person ever I see in my life

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer has issues supposed to be new ... augh! Absolute sham of a computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure what is going on with the screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the computer as the screen Is shattered just within the first month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its bad don't buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It barely works get anything else. Has trouble opening the calendar app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bs bs bs it was broke no one haven’t got back in contact with me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A definite must buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this lap top for 4 years and it does everything i need it to. I've never had any problems. I've just started to get a battery replacement message and found one for $25. I would recommend this 100%

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My cell phone is faster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest computer. S Mode is a joke. Get a Chromebook

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Innumerable glitches

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had innumerable glitches - Geek squad told me to return!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep updating. Not enjoying the laptop would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuydontbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer don't work and laptop is not too my expectations

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I'm sorry to hear that you've had a less than stellar experience thus far. I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so I can imagine how disheartening situations like this can be. I want you to know that we are always here to help, so here are some suggestions:

      First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose any icon that applies to the problems you're having. There is also a tab there for printer solutions, so please be sure to check it out, too.

      Alternatively, please keep in mind that we are always here to help and to assist you with selecting the product that best suits your needs. You can get in touch with us via your preferred method at this link: support.hp.com

      Finally, I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”

      Alexis
      HP Care HP

  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality screen doesn’t work not buy this item screen was damage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wish I could have been able to afford a Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do dislike Windows Mac's or so easy-to-use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ffggy45

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i need a big . this is to small, i want my money back

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Light and quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed having this laptop during the Covid Lockdown and it was quick to launch, process and very light and it could easily be used as a tablet as well. So, it was my best friend for last 3 years.

    I would recommend this to a friend