Customer Ratings & Reviews
- Model:
- 14M-DW0013DX
- |
- SKU:
- 6405054
Customer reviews
Rating 4.4 out of 5 stars with 1266 reviews
(1,266 customer reviews)Rating by feature
- Battery Life4.1
Rating 4.1 out of 5 stars
- Speed4.3
Rating 4.3 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the Pavilion x360's touch screen responsiveness, affordability, user-friendly interface, portability, and lightweight design. However, some users have concerns about its battery life, occasional overheating, limited storage capacity, and perceived decline in build quality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Broke Two Weeks After I bought it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not joking. This thing stopped working two weeks after I got it. I believe this speaks more to Best Buy than actual product. At least they gave me a full refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Great computer not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is an HP. WHICH I have always had. However I’m finding out that it is not compatible with many of the programs I regularly use. Wish I had not bought it.
No, I would not recommend this to a friendRated 1 out of 5 stars
I’ve only had it for 1 day and it doesn’t turn on.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this HP because I had a Dell for two years and all of sudden it stopped working. Never getting an HP again either. Can’t even get it to turn on and it’s charged.
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow, not user friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had HP computers in the past and I’ve always liked HP’s, but I don’t care for this one. It’s slow, not user friendly and the Microsoft “S” is a nuisance!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good choice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used less than a few months and the screen died. Works okay when using an external monitor so I know it's not the card, it's the actual screen.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was a Christmas gift and lightly used for for less than a month. The screen keeps turning black or is fuzzy. Complete waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s been glitching
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve spoke to the geek squad and they said it was fine up until yesterday it started Glitching again and the screen started going in and out !!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen resolution was terrible. We only used it a couple of days and the screen would randomly go black every so often. Had to return.
No, I would not recommend this to a friendRated 1 out of 5 stars
lap top is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase went great only to find out I was charged for some geek squad stuff I never asked for and tried to remove it but they dont return my call
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product and service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop stopped functioning in just 6 months. No service available to repair outside the USA and Canada.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst product and service
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Screen cracked within weeks of purchase. BestBuy refused to help!
No, I would not recommend this to a friendRated 1 out of 5 stars
webcam not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The webcam wasn't working after buying laptop. I only had laptop for 5 days and had to return for a higher price laptop.
No, I would not recommend this to a friend- Pros mentioned:Touch screen
Rated 5 out of 5 stars
Impressed with this laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter as a graduation gift prior to entering College. She has carried this laptop around in her backpack and uses it daily at home/school for projects and homework as an Elementary Teacher student. I hoped with that use and getting tossed around we would get a couple of years out of it, but she is a Senior now and will graduate 2024. I now think not only will it last, but she will use it going forward. We have had zero issues with this unit, and everything works perfectly including the touch screen used daily.
I would recommend this to a friend Rated 1 out of 5 stars
It died in less than a month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this open box excellent meaning it was check by the geek squad and it died. So disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. Stoped working after 2 months. Won’t even turn on now. Screen is just black.
No, I would not recommend this to a friendRated 1 out of 5 stars
Won't run simple things such as WebEx.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive paperweight. Won't run simple programs that are easily run on smart phones and tablets.
No, I would not recommend this to a friendRated 1 out of 5 stars
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||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fffgbbbbbncccgbbbbbbvbbvvb bv c vv cc
No, I would not recommend this to a friendRated 1 out of 5 stars
junk. don't buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within 5 weeks, doesn't power up. out of "s-h-i-t-t-y warranty".
No, I would not recommend this to a friendRated 1 out of 5 stars
not happy with this purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not pleased with the laptop. It's awkward using it with only 1 number pad
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer wouldn’t turn on. Purchase brand new Laptop returned
No, I would not recommend this to a friend