Started out great, but then the audio software continued to uninstall itself. It was not anywhere in the drivers. I got help from others and searched for hours online to find out the problem. Ended up downloading new software to get any sound to come out of it. This happened multiple times usually before a zoom meeting and it was very frustrating. Now the volume is very soft even when all the way up, and this may have to do with the new audio software. Screen could be brighter. Needs more USB ports. Unit gets very hot very fast and is uncomfortable to use while resting on your lap, my legs are on fire!!! Also it gets fire hot when in my backpack, unless I power it off and on every time before transferring it. After one year of ownership I frequently find unit to be powered off by its own doing. I am required to enter a BIT LOCKER Key to unlock my computer. This is very annoying and time consuming. No idea why this would continue to be necessary. I am a full time college student and use this computer for 6+ hours a day. It is a good size and is lightweight. I would not buy this model again, due to the hot to the touch unit, and I would like a bigger screen that gets brighter. I also want something with better audio software. For school it gets the job done.

I bought 2 PC for my daughters at 9th 10th grade that are taking class virtually from home die to the covid-19 this was a great option and deal , I get both for $399 + tax each delivered at home for free. My daughter love the way is a 2-1 pc / tablet easy to work with and touch screen, fast boot up , I get extra 256 gb memory from thumb drive , so now they have 512gb, plenty of space. This PC is highly recommended for any teenage student.

This HP Computer is so easy to use. Its very good for a beginner or someone like me thats not Computer savvy. I love it so much.

Bought this laptop almost 2 months ago and now it will not power on. It was used for basic daily use, Surf the web and update resumes. That’s it nothing else. No apps downloaded and no Big files saved. One day I was using for about an hr closed the laptop for about 2 hrs when I came back to use it it would not power on. I Connected it to the power source and all it did was get SUPER hot. Will be calling HP tmrw for a solution. Did give 2 stars because when it did power on it was sufficient for daily use.

This laptop is just amazing. Super light and super quick. Turns on in a flash and works perfect for my son who is in middle school. He plays minecraft and roblox so the laptop can handle some light gaming. It is so comfortable to use and move around and has a nice feel to it. Perfect starter laptop for a student.