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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1266 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Pavilion x360's touch screen responsiveness, affordability, user-friendly interface, portability, and lightweight design. However, some users have concerns about its battery life, occasional overheating, limited storage capacity, and perceived decline in build quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,266 reviews
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer stopped working after only 2 months....this is crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Screen and keyboard did not work/respond.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to try this product since it did arrive damaged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I have not been able to do anything .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to two places looking for WiFi and could not connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is Not good, moves slow, and breaks easily

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop won't power on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had my laptop for a month yet and it won't turn on

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Froze after 60 days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap dont waste your money died after 2 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't like this one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth buying does not perform well not good at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective upon purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi connectivity was burned out when I brought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive gave out within a week of purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say laptops last 3-5 years, it’s year 4 and this one is still going. I had to purchase an external hard drive because I deal with large files often, but other that than it has been good.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding laptop! The 2 in 1 feature is incredibly versatile and practical! I use this for work and it more than gets the job done. Fast start up. Great display. Light to carry around. And the touch screen is on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT, WONT REGRET IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST, GREAT COLOR AND GRAPHICS. BEST COMPUTER BOUGHT IN A LONG TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decent computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pc for basic browsing this pc is has lasted a full four years although the storage space is small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop!!!! Will definitely get again if I had to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what i was looking for a good a good quality laptop for school and work. Im definitely satisdied with this purchase i highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, recommend for all adults and students.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy in Coconut Creek Fl, on friday evening to buy a computer do to schooling online. I was looking for a very inexpensive laptop but came across this one on display and failed in kive with it. The sales associate stated that it was out of stock but I look around for another but kept coming back to this one. And I look under the table where I found a box with the exact model number mixed with another model number and I said yes I've found one the sales associate ask me where I found it because on the device he had scan the display one with stated OUT OF STOCK. Well look at this it's the same exact 1 and I want it. I have a New Baby and She is in Good Hands BACK TO SCHOOL HERE MY GIRLS COME. THANK YOU!! BEST BUY OF COCONUT CREEK FLORIDA.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power on not working on this series laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same power on not working but working sometimes problem another buyer reports here. Often the power button would need to be pressed several dozen to hundreds of times before the machine woke up. This was on the 15.6 model of the x360 HP ENVY, so it is apparently a problem endemic to at least this line of products. The power on not working problem is apparently a well-known and common problem. There are litereally hundreds of similar problem reports on the HP support website. However, when you work with an HP tech support person they deny having ever heard of the problem or having a solution. Tech support will immediately drop remote access software on your machine. After they do, they find no problem they are able to fix. I suspect that the 'tech support' system is just a racket; out of India no less. Personally, I will void the HP Envy series until this problem is addressed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect little laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this little laptop and it is perfect!!! I use it for work. The office programs run smoothly. I also have watched a movie and use for social media and games. Worth every penny!!

    I would recommend this to a friend