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Customer reviews

Rating 4.1 out of 5 stars with 22 reviews

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86%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the print quality of the Refurbished LaserJet Pro M254dw Color Laser Printer, describing it as suitable for basic printing needs. They also appreciate the budget-friendly price point, considering it good value for the cost. The easy setup process is another advantage highlighted by users, with positive comments about the simplicity of changing cartridges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent value for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a monstrous older Multi-function color laser printer that was using too much electricity. With the duplex function my other printer did not have, I'm saving paper and the print quality is even better. Only complaint I have is the common one, that it is very loud when printing and calibrating. It prints incredibly fast, even with the first sheet out when in standby mode. I definitely recommend as a great home color laser printer for a budget price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Prints double sided easily. No paper jams so far. Inkjet cartridges that came with the box are still working well. Sometimes the printer WiFi gets disconnected from my PC and it’s very difficult to reconnect. Printing quality 5 stars, connectivity issues 3 stars

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Network connection problems

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer makes great copies. I have a problem with it staying connected to my wifi network. Not sure why, but I have to change channels on the 2.4 ghz and reconnect to the wireless router. Cannon tech support is over an hour wait so I never wait that long, we changed from an HP inkjet that was so user friendly that this was makes me want to toss it off the roof.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Prints well but incredibly noisy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for alternative toners on amazon. Because how loud this printer sounds when about to print a job is crazy. I guess it prints well and it was affordable. I would rate this 3.5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for price. Toner a little pricey but goes a long way. Much better than an inkjet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A laser printer that's perfect for the home!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laser printer that I could use with certain crafting jobs. This printer is perfect!!! Although refurbished, it works great thus far. It was easy to set up to be able to print from my phone, my laptop and my tablets/iPads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and good results so far. Too bad it can't go above 600 dpi, so not good for photos.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great color inkjet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this high-quality printer. Laser printers don't have problems with dried up ink cartridges!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Solid Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is the second one I own and use for traveling events. It is reliable and prints great. It’s added wireless feature is awesome for multiple users to print to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Color Laser Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year i got one of these printers for my desk at work. I loved it and when I saw that Best Buy had the same exact printer and the price was incredible I could not resist! So easy to change cartridges too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little thing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always advocated for laser printers over ink ones because of the overall cost and I stand by that. These printers although refurbished are in excellent shape and are practically new. If toner is your issue Because of price then you don’t know that toner is always available at alternate locations for as low as $20 a color, sometimes less.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to replace my old HP printer and I can say that it prints great. Not disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great refurbished printer for basic needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended purchase. No problems so far. Needed for basic printing needs and such that the color will not run with water damage.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best inexpensive printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for home office after years of using inkjet printers. Page quality and ink lasts for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It spits out double sided prints like no other, it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It grew on me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought it was broken as it kept getting a paper jam, but I was putting paper weight that wasn’t supported. Overall for the price the printer is pretty good once the printing actually begins, it takes about 15 seconds to get it going. Love that it is wireless, that it highly convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with this machine not workings correctly. Contacted HP support and they sent replacement cartridges. Did not fix issue . Contacted about fixing again and have been ignored. I will not go with refurbished again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fast shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. Okay product. Not as fast in printing pages as expected. But for the price - Good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good buy........... .................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a month now. It has done everything that I could hope for. I hope this printer last me for a long time.

    I would recommend this to a friend
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