Customer Ratings & Reviews
- Model:
- SMART TANK 7301/28B70A#B1H
- SKU:
- 12752343
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers praise the outstanding print quality and the overall ease of use that makes this device a reliable choice for small offices. While the setup process is quick and efficient, some users have noted minor frustrations regarding the stability of the Wi-Fi connection and the design of the paper tray. Additionally, a few individuals found the scanning feed to be less robust than expected and felt the LCD display lacked sufficient detail. Overall, the printer is widely regarded as a high-performing tool for daily tasks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Works well, except...
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works really well when it works. It is fast to receive data. It's great not to have to worry about ink constantly. It works well on the MAC Unfortunately: * It has a practically useless front panel. It is not backlit, has cryptic little icons that you have to look up. You can't see it from a seated position. For such an expensive printer, I expect more. * You have to use combinations of buttons, to do resets of the printer, or the wi-fi, etc. when you have problems with the network. It's pretty inscrutable. The HP smart software does configure it well, however, it has lots of big buttons for everything except when you have to add the printer again. Then you have to go to the top menu of the computer and find the add printer button. It's a bit hidden but that is where the magic happens. * YOU CAN'T COPY THICK MATERIALS like a book. If you attempt to close the printer lid on it the hinges don't allow that and they will break. Come on HP, how long have you been in this business?
I would recommend this to a friend Richie P
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!!!! there should be a manual sold with it not just a set-up information but how to fax/copy etc
I would recommend this to a friendTerrible software/customer support but good printe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great if/when you can get it set up and installed. First one we bought was defective and had to be returned. After 5 hours of customer support/troubleshooting we finally got it working. Mind you I’m a very tech savvy user. The instructions are terrible. Works great if you can get past the setup though.
I would recommend this to a friend- Pros mentioned:Print quality
Good printer for home use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this printer for over a month now and I have not had any problems at all with it's operation. The assembly of the printer was easy and like times past I have found the HP printer quality more than adequate for normal home use. The need to use the generic HP Smart program for checking level of ink, scanning, printer settings, etc. could be improved.
I would recommend this to a friend HP Ink tanks Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer, it works with all my devices and I love that it is ink tanks instead of cartridges. It has been great.
I would recommend this to a friendHP SMART TANK 7300 ALL IN ONE INJECT PRINTER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.eXCELLENT MACHINE FOR PERSONAL AND BUSINESS USE. A LITTLE TRICKY TO GET IT CONNECTED AND SET UP WITH A WIRELESS CONNECTION. HP PREPARED GOOD DIRECTIONS ON SETUP PROCEEDURES
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well. I printed pictures and documents, pictures were a little dark, but I am printing from a iPad.
I would recommend this to a friendTerrible printer, worse displays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible printer. Very difficult to install compared to any Canon we've owned. The display is totally useless, and the action buttons have nonsensicle symbols that all flash at random, and it's nigh impossible to get to do anything, from install to print to scan. Do not buy this thing.
No, I would not recommend this to a friendLove my printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like not having to frequently replace ink cartridges. My daughter has an Epson but I have an HP laptop, so I wanted the HP
I would recommend this to a friendnew printer; better quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. The New features (for me at least) of Auto 2 sided & the tank ink, and Flat papper feed are Great.
I would recommend this to a friendThrow it in the trash can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I’ve ever purchased. For $430 what you get is absolutely crap. Stay away by a color laser printer for an extra 75 $80 and stay away from this piece of junk
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Justin.
I’m sorry that your early impressions of your printer are so bad. I can’t tell from your brief review what specific roadblocks you’ve hit or what features leave you wanting more, but I’ll nonetheless provide some resources I hope will help you get the most from the device.
First, to learn more about your printer and all its features, or for help solving problems, you can access a setup tutorial – if you still need it – as well as user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100178910
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, ink installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll get in touch with us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Outstanding printer/scanner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer/scanner combination, and we love the high-capacity ink cartridges. It even duplexes.
I would recommend this to a friendCould use a few improvements.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the ink option. The cover is very sensitive though. Doesn’t always realize I have opened and closed it so copy option isn’t available. Also for some reason the scan function doesn’t want to communicate it’s available while the print one is. Have to unplug and plug back in.
I would recommend this to a friend- Pros mentioned:Print quality
not reliable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because it was supposed to save money on ink. It might, hard to tell when the printer never works. So frustrating! Every month for the last 6 months we have had to contact support. Then after another 2 hour chat with them, they agreed to replace the printer. All I have to do is ship it to them, and then 7-10 business days they will ship it back to me. That would work if I didn't want to use the printer for a month. Please, do not get this if you need a reliable printer.
No, I would not recommend this to a friend EPSON referred
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.preferred Epson printer, easier on amount of ink used
No, I would not recommend this to a friendTank series 7301
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the tank series, but when you’re troubleshooting, it can be a headache
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Does everything I need. Fax, receive and send, copy, print I would recommend
I would recommend this to a friendReliable Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value! I would recommend this printer for home office or any work that doesn't require a lot of use.
I would recommend this to a friendGreat printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been buying these for my field staff. They all love these printers.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer really changes the game not having to deal with the cartridges all the time
I would recommend this to a friend