Customer Ratings & Reviews

So far so good. Set up was easy through the HPSmart App. Prints are clear and quick, and I like that you can set two-sided printing as a default. Filling the ink tanks was an easy, no mess process. Will see how it does over time or as I use more functions.

Item is easy to install and intuitive to use. Very compact therefore does not require lots of space. The print quality is extremely good for personal and business use.

Good printer, easily setup, great printouts from computer, phone, or tablet.

Easy to install. Color or black & white. Very quick. Quality prints. Fast and easy scans. Ability to set the resolution of scans. Lots of ink.

We love this printer. No more worrying about buying ink cartridges all the time. Hope these will last longer. Print is wonder and color is fabulous.

This printer replaced an older one that had suddenly stopped working. Setup was very quick, adding to my home network was even easier and printing is super quick

Love the inkwells instead of cartridges. Have always had HP printers and is my favorite one!

very service for home use. good quality printing. scanning a problem for us.

I like the simplicity of the printer, but the ability of what it can do. With the low cost of the ink.

Great printer so far! Works well, especially plugged directly into my Orbi.

Easy set up, able to print from anywhere, quality machine!

The jury is still out. I have had mor than my share of paper jams! I have a hard time waking up the printer.

I like it but it was not as straight forward setting it up as expected. It may have been due to my virus scanning (VS) software being enabled, but if it is a possibility, to find issues during set-up due to VS software HP should state so. I love the high volume ink reservoirs. We shall see how long they last, (@-yrs as advertized?).

Easy setup easy to use. Very good for printing documents, but it's not a good photo printer. If you're looking for a photo printer look for a different model.

Easy setup and use. Quality is what you would expect from HP. Had to make a few adjustments from the default to get a good print.

We have owned many HP printers over the years but decided to try the Epson tankless printer. Setup was a nightmare as it would not stay connected to our WIFI network. Returned and tried a second Epson. After hours over two days we took it back and bought this HP SmartTank. We had some concern as it had far fewer reviews. Well setup was very simple and took little time. Drivers seem to be in the printer as all we needed on the computer was an app. Setup took maybe 10 minutes, it connected to our WIFI no problem and has worked great. Highly recommend.

Black printhead died without warning at 5 months. I had to teleconference with HP support to show them it wouldn't print, prove that the black ink tank was full and show them the empty black ink line to the printhead along with explaining all of the troubleshooting steps I'd taken before contacting them. They told me it would take 2 weeks to ship me a replacement unless I wanted to pay $4 shipping and handling to expedite the replacement. In the end they just shipped it expedited at no charge after I protested. Do you really want to pay this much money for this kind of treatment? While the feature set of this model is impressive it does not appear to be reliable like some other printers I've had over the years. The literature boasts of thousands of pages out of a tank of ink but my black tank was half used at only 184 pages. Maybe that was because of my defective printhead or maybe it isn't as thrifty as they'd have you believe it is. The days of standalone software suits are gone and you must use the HP Smart utility located in the windows store. When it is functioning correctly its okay but once things go awry it will leave you pulling your hair out trying to figure out whats wrong. Imagine trying to run the provided diagnostic software only to see it fail each time you attempt to launch it. Or trying to run the printhead cleaner utility and see it error out each time to you click on the start button. Plus it doesn't have its own screen so you have to use the utility or learn the secret button combinations on the top of the printer to actuate different functions. Would I recommend this printer? Just run away from it folks and if you decide that you just have to have it get a geek squad warranty like I did so when it croaks outside of the factory warranty you can just haul it back to BB and get another printer. I'm going back to a color laser next time.

easy to set up on the wireless network, and the ink tanks do not empty quickly. So far over 100 color photos have been printed and the tanks are still 3/4 full. A new ink carton of 4 is less than one set of ink cartridges. The print quality is excellent. I hesitate to put it in the same league with dedicated photo printers — but I’m not jerking your chain here when I tell you that on high-quality photo papers or even high-grade plain papers, the quality is as good or a bit better than I’ve ever seen in a low cost home or small office printer.

Great little all-in-one printer. We replaced an old HP Deskjet all-on-printer with this one. Same features except for the new super ink capacity. Easy install, setup to network, and function. Basic but perfect for our home office needs.

The worst HP printer in the lineup. We had this printer as a temporary replacement and missed our return date or we would have done so. Below is a detailed list in no particular order of what I dislike about it: 1: the digital display has no backlight and it hard to read 2: the print speed is unreasonably slow compared to other models 3: the paper tray that collects printed sheets does not extend causing pages to sometimes shoot off the stack and onto the floor (hope you have pr need page numbering turned on. 4: the paper tray itself gets stuck on a constant basis and is difficult to replace when empty 5: this printer regularly disconnects from your wifi. Should auto shut-off happen, you will be stuck with restarting the printer just to get the wifi to re-register. 6: if the printer has committed to a job, but you had second thoughts, it will freeze up all other jobs when you cancel the one, and cancelling every job will give you an error on the first cancelled job of "deleting-restarting-canceling". 7: the printer has an auto shut-off feature that puts it into sleep mode. This is great except when you want it to turn back on. you go to press a button but it does not wake up. So you tap the power button, but instead of "waking up", it shuts down and you are forced to bear through its 2-4 minute boot up sequence.