Customer Ratings & Reviews

This printer has been the most convenient machine I ever bought.

This printer is working fine. However, it took 3 printers and retruen trips to exchange at the store to find one that worked, so I would make a note of HP quality control.

Most helpful that the day I purchased my printer an employee from HP was on site. Help me select the printer that most met my needs.

Really great printer. This is our third HP Printer and we have always been happy with them. I especially like the ink tank system on it and it lasts such a long time compared to the previous ink jet system.

a lot of ink. up and running without having to use HP login or account

Pretty easy to setup. Print quality is average at best.

Only had the printer in use for about 11 days. I think it is great. Does exactly what is needed, only wish i had had it six years ago when I took over this job.

With the increasing cost of ink cartrige, the smart tank printer is expensive, but the lower cost in the ink saves money and the short term.

The copier set up nicely and has clear, sharp copies

The printer works really well when it works. It is fast to receive data. It's great not to have to worry about ink constantly. It works well on the MAC Unfortunately: * It has a practically useless front panel. It is not backlit, has cryptic little icons that you have to look up. You can't see it from a seated position. For such an expensive printer, I expect more. * You have to use combinations of buttons, to do resets of the printer, or the wi-fi, etc. when you have problems with the network. It's pretty inscrutable. The HP smart software does configure it well, however, it has lots of big buttons for everything except when you have to add the printer again. Then you have to go to the top menu of the computer and find the add printer button. It's a bit hidden but that is where the magic happens. * YOU CAN'T COPY THICK MATERIALS like a book. If you attempt to close the printer lid on it the hinges don't allow that and they will break. Come on HP, how long have you been in this business?

I am so impressed with this nice-looking printer! I bought this because my HP photo envy went out. It does print 4x6 and 5x7 gorgeous glossy photos. I had a hard time finding that info prior to my purchase,

I love this printer, it works with all my devices and I love that it is ink tanks instead of cartridges. It has been great.

Heavy duty printer for school needed, nice bottle of inks instead of cartridges. It’s worth for me to use for Family tree researching and developing the booklet for family reunion.

Printer works great if/when you can get it set up and installed. First one we bought was defective and had to be returned. After 5 hours of customer support/troubleshooting we finally got it working. Mind you I’m a very tech savvy user. The instructions are terrible. Works great if you can get past the setup though.

Great little printer. It looks like the ink savings will be a big plus, but it's still too early to tell. Took a little bit to set up, but a call to the HP support team solved it.

Seems to work well. I printed pictures and documents, pictures were a little dark, but I am printing from a iPad.

I have been using this printer for over a month now and I have not had any problems at all with it's operation. The assembly of the printer was easy and like times past I have found the HP printer quality more than adequate for normal home use. The need to use the generic HP Smart program for checking level of ink, scanning, printer settings, etc. could be improved.

eXCELLENT MACHINE FOR PERSONAL AND BUSINESS USE. A LITTLE TRICKY TO GET IT CONNECTED AND SET UP WITH A WIRELESS CONNECTION. HP PREPARED GOOD DIRECTIONS ON SETUP PROCEEDURES

This printer is a huge pain. I am done with HP printers. It took me forever to find one with reloadable ink that also prints duplex. But beware, it won't COPY duplex. It also won't really print. I can get one page and then it almost always says "error," prints just enough to ruin a blank piece of paper, then stops. Seriously RUN away from this garbage. I have a cheap $35 HP that also sucks, but is still more reliable than this one. Don't waste your money and even more importantly your valuable time with this garbage.

Excellent printer/scanner combination, and we love the high-capacity ink cartridges. It even duplexes.