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Customer reviews

Rating 4.3 out of 5 stars with 680 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the outstanding print quality and the overall ease of use that makes this device a reliable choice for small offices. While the setup process is quick and efficient, some users have noted minor frustrations regarding the stability of the Wi-Fi connection and the design of the paper tray. Additionally, a few individuals found the scanning feed to be less robust than expected and felt the LCD display lacked sufficient detail. Overall, the printer is widely regarded as a high-performing tool for daily tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 680 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Large ink supply!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning curve to set-up and operation can be problematic. Must go online for detailed instructions. Ink supply size a substantial improvement. Print quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer, the ink is inexpensive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer. It has been dependable so far. The ink is inexpensive and it seems to print fairly well. Have had a few times paper got stuck in it, but it was easy to resolve. I would definitely recommend this printer over the others I looked at.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Works as promised. Setup was relatively easy if you follow the instructions precisely and take your time. Color and B/W output is very nice. Printed a picture on plain paper and it was sharp and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Just What I Was Looking For

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is perfect! I was looking for a tank printer and ALWAYS buy HP. It arrived quickly and was a breeze to set up. It prints better than any other printer I've owned or used. I'm very happy with everything about this printer. I've recommended it to a couple of other people who were looking for new printers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. However my first died after 2 years of very little use

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good, fast, durable prints a lot of pages don’t need to replace often

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Ink last for a very long time. Nice and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, instructions were easy to read, making it easy to set up the printer. The mobile App is a plus, and a must have. Like the fact that it uses non ink cartridges, and that they last as long as they do. Also convinient that you can order replacement ink online, or set up auto deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very nice overall, cheaper ink refills over cartri

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer overall. Filling the ink reservoirs was very easy with great instructions. Connecting over wifi is nice but remember to go to the printer to grab the randomly generated WPS pin that it will print when you intimate the addition of the device. Ink is between $25 and half the price CHEAPER to refill the ink levels over printers using older cartridges. Highly recommended product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer/copier we ever had, and the ink refill is easy and so much cheaper!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints really good and ink last a long time. No problems. Very reliable. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Cuation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work with software and multiple devices yet I struggled to assemble and work with features on this model. Fortunately, HP has live phone support. I feel like I've needed that help too often. I want a consumer product to be "friendlier" to operate. It does make nice copies.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Quality printer at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta printer! Easy to use. Love the refillable ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good for small office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is working well so far. We like the size and overall ease-of-use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Making it easier for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this printer. I hates to read instructions. I read very little of the instructions and still managed to set it up with very little trouble. Another plus is you don't have to worry about the ink. You can print thousands of pages before refilling the tanks. Thanks HP for the excellent printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product very helpful. Photo printer clear & looks beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Love the ink tank to refill your ink and see the levels and know when to buy more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP - Smart Tank 7301

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and it prints great, nice printer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good quality printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer definitely works good and good quality too it’ll be nice of you didn’t have to use the application to connect it to WIFI

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer but bad instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer! I only gave it 4 stars because of issues setting it up. I couldn’t get it set up for wireless printing via the instructions given. I called their help line and the rep followed totally different instructions, which worked. So, my question is why did I have to waste time being frustrated and then on the phone with a rep when they have instructions that work and I didn’t? Note, many reviews also stated they had the same issue with setting it up for wireless.

    I would recommend this to a friend