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Customer reviews

Rating 4.3 out of 5 stars with 680 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers praise the outstanding print quality and the overall ease of use that makes this device a reliable choice for small offices. While the setup process is quick and efficient, some users have noted minor frustrations regarding the stability of the Wi-Fi connection and the design of the paper tray. Additionally, a few individuals found the scanning feed to be less robust than expected and felt the LCD display lacked sufficient detail. Overall, the printer is widely regarded as a high-performing tool for daily tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 680 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart Tank7301 Wireless printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Snart Tank7301 Wireless ink jet printer is good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Printer so far...Just weirs getting used to at first, but we are good now.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart Tank Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Very happy with the quality and appearance of the Printer.

    I would recommend this to a friend
  • Cons mentioned:
    Lcd display

    Rated 2 out of 5 stars

    Don't purchase this printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Constantly loses connection to my home network, only way to get it to work is constantly having a reboot my computer. The display screen is so tiny and so cryptic you really can't tell how to do anything. I have to Google every time something goes wrong. The positive of it is having the smart tank refillable ink. It uses very little ink so it lasts a long time. But making copies doing scans faxes forget about it it's almost impossible

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for your review and feedback. While I’m glad you like your printer’s tank system of ink delivery, I’m sorry the device has failed to maintain a reliable wireless connection. It’s easy to understand why frequently resetting your computer and searching the internet for troubleshooting help would be exasperating. I want to help you resolve this problem, so I’ll direct you to some resources that I hope will make that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100178910

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, fast and scans great, easy to use app on phone or computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. I prefer HP products. They have always been very reliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great, and is simple and easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a champ! easy to set up, auto double side printing works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fill tank. Looking forward to not having to purchase cartridges anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I’ve ever owned. It is easy to use and looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but, too slow for the amount of printing I do for work. Great product for anyone who doesn't do a lot of printing.

    I would recommend this to a friend
  • Cons mentioned:
    Scanning

    Rated 3 out of 5 stars

    I am an in-home user, but I do a lot of printing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not scan or print double sided. I was told when I bought it would scan and print double sided.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome! Easy to use. Easy to set up and load ink!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    After 15 months I was told to buy a new printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer worked fine for 15 months at my business office. We upgraded to a laser jet, so I moved this one to my home office. After spending over 2 hours on hold with support trying to get this thing to connect to our home wifi, I was told to just buy a new printer. It literally worked fine yesterday, but they couldn't figure out how to get it to switch wifi networks. So even though it's just 15 months old, I need to spend another $500 on a printer. I'm DONE with HP.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love how easy it was to set up. more time was spent taking the old one out

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving this new printer. Great color. Clear and clean pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, scanner and copier, but a bit pricey.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little annoying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the office, so pourable ink was a plus. Setting it up was a bit of a pain. It often stops printing midway and lights start blinking. I have to unplug it and start over, after clearing my print que. Also where the heck is the scan button???? Some people do not want to use an app for their printer. I want to put the page down and press scan. Deciding if I want to keep it or not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues. Easy to set up and it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use! Easy ink refill! Great HP app. Two sided printing.

    I would recommend this to a friend