Customer Ratings & Reviews

Amazing printer. Easy set up. Just what I needed..

I didn't realize this was for posting. I almost deleted my review. Then, I realized these may be helpful recommendations for planning the next iterations of the printer series, so I submitted the review anyway. I put I would not recommend it—for now, but I have had the printer less than a month. I have at least four areas for improvement. (1) It's a little slower printing and definitely scanning than the Brother printer and less expensive HP printer I had previously. I'm not sure if it's the printer or how long it takes for the computer to send the job to the printer. (2) It goes offline occasionally without notice. (3) The paper drawer sticks a little when trying to pull it out and add paper. (4) It's a little difficult to plug in the power cord because the connection portal is a little deep within the back side of the printer.

Can’t complain. Does the job. Yet, i excited to witness the longevity of the ink tank vs the traditional cartridge.

Great printer! Prints clean, sharp color, and fast. Easy to install. I can tell the ink is going to last a while before needing to be replaced. So far, so good. The only drawback is that some of the plastic feels a bit cheap.

Overall is a great printer. Easy setup, easy ink tank fillup, great print quality (use premium paper).

I love the fact that it has refillable ink tanks instead of cartridges. the ink seems like it is more affordable with the refillable tanks. It prints well, but I did have one issue with scanning document from the feeder. Total Tech Support helped solve that problem and it works great now.

Great quality print! Took me a while to get used to it! Biggest drawback is the plastic paper drawer. Had the same issue on my previous HP printer.

I have a small business and we print quite a bit of paper work and needed something that was high quality had all the functions I needed. So far, the only drawback that I am finding is when I scan double sided documents, I have to add a page and scan it again, unlike other HP printers that I've had where you can say it is double sided and it will scan both sides without having to reinsert the page. But, overall, it's a great printer and does what I need it to!

I LOVE this printer. Colors are good, it’s quick; set up was super-easy; footprint is reasonable; and I’m looking forward to reduced ink costs. Takes a minute to learn the meaning of the readouts and still trying to figure out how to copy from printed pages rather than a device, but seems pretty simple compared to my last hp photo printer.

Love the size of inks that come with it. Prints fast and clear. Buy all my office equipment from Best Buy because they are the best place to buy.

small footprint, good quality, easy to use. good price.

Very good printer. The colours are very vivid and the ink system makes for a very, very cheap cost per page. Only downside is that both printing and scanning (ADF and flatbed) are very slow (but high quality!), though it shouldn't really matter if it's a low-use home printer. Wouldn't recommend for office use because of that. The HP Smart app is laggy but feature-packed and overall very nice to use. The Google Assistant integration is hit or miss but when it works it works well. We've also had no driver issues whatsoever with any device.

This is my second one and it works really well. The ink goes forever. Nice unit with a lot of features.

This primer is well made and is very sturdy. It was very easy to set using the AI assistant. It stays connected to the internet very well.

Nice, clean print. Small footprint. Good scanning. Overall, very happy with this all-in-one. I have never liked the HP software but the newest version does work much better than it has in the past. It is still annoying being funneled through subscription and ad services, but the setup was pretty seamless. Ink install is a little messier than with the Epson printers. A little expensive for what it is compared to cartridge-based machines.

Bought this to replace a 5 year old Smart Tank model. The color print quality has significantly improved with this model. Has features to improve print speed from the factor set. Must use the app to take advantage of all features. Best part is still the huge ink $ savings.

Best Printer I’ve ever owned. Easy set up..just follow step by step online. Great color and detail quality…

Easily connects to wifi from all printing devices and works great. Speed and quality is perfect for my needs. However, the only flaw is that the port to plug in the power source cord fits loose and easily unplugs the entire printer when moving it even slightly.

Good for the home office after about of month of use. I really liked getting away from cartridge-based printing requirements and this was a satisfactory alternative. Filling the ink was easy and mess-free. The scanner and document feeder work without issues and printing is as good as expected for the price. You do have to rely on using HP’s app from time to time, but that was not a big adjustment for our purposes.

So far so good. It was easy to set up by following the supplied instructions. The bottles of ink have a membrane that prevents spillage when loading the tanks. No-mess handling is a good thing. But I think its a bit pricy and the paper feed on top isn’t the best (super cheap paper needs to be fed with multiple sheets as it may not pick up a single sheet 100% of the time).