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Customer Ratings & Reviews

$299.89
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Comp. Value: $449.89

Customer reviews

Rating 4.2 out of 5 stars with 659 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are pleased with the Smart Tank 7301's outstanding print quality and ease of use. Many also appreciate the quick setup and suitable size for small offices. However, some customers have expressed concerns regarding the paper tray, spotty Wi-Fi connection, and scanning functionality. Additionally, a few find the price a bit high and the LCD display uninformative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-659 of 659 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Very Smart Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this printer. It is a user friendly printer with toner, which will last for a long time for my printer needs. The color is great. it was easy to set up and I am happy with the print outs. I am sticking to toner from now on. No little cartridges for me that cost a fortune.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer - Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Value - Printing is crisp and clear and printer speed is acceptable for general office use. The refillable tanks will make ownership easier and cost effective. Highly recommend installing the Full Software package for this printer. Setup was easy and complete.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great printer, easy setup!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t my first ink tank printer but it is by far the best. It does what printers do best - print and scan really well plus it has the benefit of having ink tanks, which results in less frequent ink refills. Overall this is a great printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Echo tank review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small business! Works as expected have not yet needed to replace cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smart Tank review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has performed flawlessly! Great prints. Scans perfectly, and great color! Handles different weight paper without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great at home Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, meets all my needs! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stop Emailing Me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Im writing this review so Best Buy will quit emailing me to review the printer. Does everything I need it to do. Stop emailing me now please.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, prints clearly in color and black, so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printing and color from this printer highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer. Easy to use. Love the ink tanks! Small and perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product - Lives up to HP Rep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of set up, but other than that, I was very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wifi hiccup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble with wifi connection when i updated my router. otherwise happy with the printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. The speed compared to the one I just got rid of (4000 series) is phenomenal!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Possessed printer hijcaks home wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Smart Tank 7301 and a Geek Squad protection plan. The printer set up was a nightmare. Despite being near the router the Smart App setup stalled constantly after locating the printer. Trouble shooting from online HP sponsored advice did not help get past the connecting to network stage. Oddly, the printer 's WiFi started hijacking my laptop wifi so I would be in the midst of a chat with Best Buy Geek Squad and would lose internet, and the chat. Ultimately I got a message through that I need a phone number, and eventually connected with a very nice agent who could only offer to connect me to a special technician who might be able to remotely set up the printer but it would cost me an additional $40. He was unable to assure me that I could simply return the printer to a local store since I had ordered it online and had it delivered. He transferred me to Customer service to verify what I needed to do, and after hanging on the line for a while I Googled my local store where the website affirmed online orders could be returned there, no problem. So. Printer set up did not work for me, despite having a very new HP Envy laptop with the Smart App intended to do all the setup automatically. Why the printer wifi kept booting out my home wifi, nobody could explain. Geek Squad didn't know how to return the online order, so all in all, one star experience, except for the actual in store return which was easy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard for us to install. Geek Squad did a great job, and the machine is everything we wanted it to be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you fall for the up to 2 years worth of ink your delusional. I bought one of these on the thought id not have to buy ink wrong!!!!! Ive had to buy ink 4 times. they sent me 1 the first time mine ran out . the same week my subscription ran out scam i got another. The ink’s don’t even show up before you run out. I was using mine for business and it did not work good at all for me!!! Do not fall for this scam

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what we expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we like the idea of smart tank. This product was cheaply made and expensive. Their older models that take cartridges are better made than this model and clearer. The other thing is the quality of the documents are so much higher that if you email alot this product is not for you. You have to manually turn it down every time you scan just to email a document otherwise it gets kicked back as undeliverable. Then you sacrifice clarity and readability. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse Printer ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Countless hours on the phone attempting to get this printer to work each and every time I attempt to print. I will never purchase a "dumb Smart tank made by HP" Never Ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this. The worst printer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i can give this printer zero stars. There's no quick setup with this garbage printer. Even their tech support couldn't resolve the setup issues with my Mac and Iphone. These companies are putting out garbage printers without any quality control.

    No, I would not recommend this to a friend