Customer Ratings & Reviews
- Model:
- SMART TANK 7301/28B70A#B1H
- SKU:
- 6477858
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the print quality, ease of use, and simple setup of the Smart Tank 7301 printer. However, some customers have experienced connectivity issues, slow scanning speeds, and difficulties with the paper tray. The small LCD display has also been a point of concern for some users.
This summary was generated by AI based on customer reviews.
Pretty Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs more detail about certain printing operations, like how to print envelopes. Just every day uses. Everything else, I love, so far.
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set Works great Like the ink reserves Easy to see
I would recommend this to a friend - Pros mentioned:Overall performance
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, works as advertised, would purchase again.
I would recommend this to a friend - Pros mentioned:Ease of use
hp smart tank 7301
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT - easy to install and ink was easy to install as well
I would recommend this to a friend Great printer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer. I always buy HP because of their reliability. I decided to go with the better ink cartridge system & am bery pleased I did. Highly recommend!
I would recommend this to a friendPoor Reliability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printing head died after 2.5 years of light use, shortly after my Best Buy extended warranty expired. I searched for a replacement, and it was north of $100.
No, I would not recommend this to a friendHP Smart Tank 7301
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing color is not as good a quality as I had hoped.
I would recommend this to a friend- Pros mentioned:Print quality
Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and print speed, good for home office use
I would recommend this to a friend - Pros mentioned:Print quality
HP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refilable ink, good value and saves money.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Buy HP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Easy online guidance for setup.
I would recommend this to a friend Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the money. Had to get help setting it up and linking it to my devices. Overall I'm satisfied.
I would recommend this to a friend- Pros mentioned:Print quality
The best printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect printer, super fast to print!!!!!!!!!!!!!!
I would recommend this to a friend This wireless printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tank ink printer but loads pretty slow when cutting it on. This gets on my nerves when I’m trying to print and go.
I would recommend this to a friendAwesome Machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a chance on the refillable ink printer and let me tell you, this thing is amazing, much quieter than the older HP printers for some reason and the Wi-Fi connection makes it so everyone in the house van connect to print!
I would recommend this to a friend- Cons mentioned:Connectivity
Disaster.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's make it so difficult - can't just print. The WiFi is always failing. Buttons only light up if it is working-even then you don't know what the buttons are for even when you can see them. You can't just make a simple copy without going to the app and going through 50 steps. Just wanted to print a document and 3 hours later no WiFi connection. Sorry I made this purchase. And no HP support except redundant website.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Abby.
I’m sorry that your printer has failed to maintain a reliable wireless connection, that you’ve found the device’s functionality so difficult, and that you’ve not received the support you need. Your exasperation comes as no surprise here. I want to help you out of this dilemma, so I’ll suggest some resources aimed at reaching that objective.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides – including ones on connectivity – as well as how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100178910
If you need further assistance with connectivity or anything else, I suggest you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good printer, not without flaws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took two of them to get working. The first unit would recognize the magenta tank as being full and after an hour on chat with customer service, I told them to forget it as I would just exchange it. The second one I talked completely and prints nicely. I need a multifunction scanner/printer with a feeder as I scan a lot of documents, and the feeder has jammed twice in the first day of use. For a printer in this price rance, the menu/display is lacking. The $175 printer this replaced had a much better user interface.
I would recommend this to a friend- Cons mentioned:Connectivity
Adjunct Professor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color rendition of printed pages is not close to that of downloaded images from industry leading websites. Printer drops offline intermittently and has to be nursed back online. Much of the online support is Windows oriented and not current with latest Mac OS
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Peter.
I’m sorry that your printer has produced prints of poor quality while failing to reliably stay online. I’m also sorry you’ve not received the support you need related to your operating system. I want to help you remedy these issues, so I’ll suggest some resources I hope will accomplish that goal.
First, I recommend following the steps listed in a guide on our support site to improving print quality. Issues covered include faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/ca-en/document/ish_4513539-4042442-16
Next, I suggest you consult this troubleshooting guide that contains a section specific to Mac OS for printers that go offline or don’t respond:
- support.hp.com/us-en/document/ish_2026537-1681507-16
If any problem continues, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Probably a good printer, but with support. No
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been real thrilled with the printer. It has set up instructions but nothing else. I don’t like the small screen which offers little to no information! The customer service I got was minimal! I wouldn’t recommend it without more instruction!
No, I would not recommend this to a friendPrinter.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience with the equipment is simple and easy. Love it.
I would recommend this to a friend- Pros mentioned:Print quality
Good printer, bad store support for ink
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, however, replacement ink is not available in my local Best Buy store where I purchased the printer. If you are going to sell a product that requires ink or other supplies I would think that you would sell the supporting supplies. I had to go to a competitor of yours here in my area to get the replacement ink.
No, I would not recommend this to a friend