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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 283 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Smart Tank Plus 551 Wireless All-In-One Inkjet Printer's print quality, ease of use, and straightforward setup. Many appreciate its compact size and reliable wireless connectivity, enabling convenient printing from anywhere in the home. However, some customers find the price to be relatively high and express concerns about the printer's small paper tray and occasional paper jams. Overall, the positive feedback on printing and ease of use outweighs the negative comments regarding cost and paper handling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 283 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for beginners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what more do you want had no problems doing very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is subpar. It is also slow to print and you have to put printed (on one side) copies back in to do two sided prints. It also does not shut off on its own after several hours of no use. I am hoping that it will last long which is the reason I bought it. I’m tired of buying cheap electronics only to have to dump them so soon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Yahya

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer u can do a lot staff with it. But one think is when printing is shaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no more running out of ink at the worst time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Epson printer user and have not used anything else. Got tired of running out of ink at the worst times. Finally the price came down on their ink tank printers. I think it will be a year before i have to purchase ink again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rated Average.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that it is a printer with ink tanks. Just very jerky and loud when printing. Could be a little easier to set up. You have to go to HP and download the app to your computer to even start the setup. Control's are not very legible and hard to understand. Would only recommend to someone more tech savvy than me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Would like to have two sided printing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to find how to have two sided printing without having to flip the paper manually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like hps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cartiridges sometimes say they are emlty. I remove and replace them then it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints as of yet. One draw back is the cost of the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice printer , a little slow tho i like the ink method

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not had it long enough but so far I love it would recommend it to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose, but the cartridge gets stuck sometimes. I have to open it and reset it almost every other print. Also it kinda sucks that you have to control everything from an app. It has several features, and that is cool, but you can't scan or give commands directly from the device. #wack

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    no one was there to help. so we did it ourselves.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer is ok, scanner having hard time does not do what i thought it would

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small business. Been printing quite a few documents and barely making a dent in the ink usage. Love that you can visually see how much ink is left instead of being surprised with ink cartridges. I am very satisfied with this printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably a disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I'm very happy about the ecotank, I am having some connectivity problems. I find that I have to turn it off and on on occasion in order to print. There's about a 50-50 chance I'm going to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smart tank 550

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy enough except for additional ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a nursing student this printer is a 10/10. I will never have any other printer! I don’t know how many hundreds of papers I’ve printed and it’s barley made a budge in the ink tank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer that comes with ink for the price. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price. Used daily for work at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful salesman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was extremely helpful. I originally came into the store to purchase a different brand printer with the same ink system. He did a great job with helping me make a decision. Not pushy, just helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should easy.set up wi fi connect no problem

    I would recommend this to a friend