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Customer Ratings & Reviews

Your price for this item is $1,222.99
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The comparable value price is $1,629.99

Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Spectre 2-in-1 16" laptop's touch screen, battery life, design, price, color, and performance. They find the laptop easy to use and appreciate its exceptional multitasking capabilities. However, some customers have concerns about the Windows 11 operating system and the weight of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-212 of 212 reviews
  • Rated 4 out of 5 stars

    PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with new computer so far. Great size, clear screen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage broke after 1 year. Barely used and flimsy shell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build, poor battery life and i kept gettijg blue screens. I had to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    USB Port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One problem.....the item does not have an USB port?

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume doesn’t work and the computer won’t recognize when trying to connect mouse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointing Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to return two defective units of the HP Spectre. The first one wouldn't even turn on after two days. The second one had a line on the screen that kept following the cursor. After three weeks I still don't have a working computet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Average Laptop but High Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high expectations but this laptop is just ok.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse button is junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is junk The left button clicks but won't respond about 70% of the time unless I pound it down. When trying to click and drag the sensor lifts 90% of the time even though I am still holidng it down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine hangs up its. Issue started to happen right after warranty is compelete

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with logging on. I returned the laptop to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Spectre PR review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home business laptop and BEst buy services were outstanding also.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Overall good laptop, would purchase again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use it much, watched some videos on WiFi while on vacation and checked e-mails etc. and it was flawless, really good picture. The touch screen is nice as well, especially at night laying in bed. Overall good laptop, would purchase again.

    I would recommend this to a friend