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Customer Ratings & Reviews

Your price for this item is $492.99
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The comparable value price is $1,649.99

Customer reviews

Rating 4.5 out of 5 stars with 424 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the positive aspects of the Spectre 2-in-1's touchscreen, performance, ease of use, and battery life. Many appreciate its design and lightweight nature. However, some criticisms focus on the included pen and the inability to upgrade the RAM. A few users also mentioned the laptop can get warm during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-424 of 424 reviews
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent great laptop gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just started using the laptop last week. It very easy to navigate from one browser to another.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    hp, not so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one had a screen that would randomly black out. The replacement had me drive 45 minutes each way. When I got home and unpacked it, it wouldn’t boot up. I returned it and they ordered me a new one. I didn’t want to order a new one I wanted to go and exchange it in person, but they couldn’t undo this and it took a week and a half to arrive. This one works, but now I don’t want it. Bought a much more powerful gaming laptop on sale for a couple hundred more, works much better. Makes me think hp is just not making good business laptops at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best BESTBUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent store staff as well as the inhouse Geek Squad team.

    I would recommend this to a friend