Customer Ratings & Reviews
- Model:
- 13-AC033DX
- |
- SKU:
- 5713178
Customer reviews
Rating 4.4 out of 5 stars with 469 reviews
(469 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers highly value the Spectre x360 2-in-1 laptop for its lightweight design, sharp 4k display, and overall performance. Many users appreciate the laptop's portability and powerful computing capabilities. However, some customers have concerns about its battery life, occasional overheating, and limited port selection.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Won't boot properly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first boot of the machine initiated a repair of the drive. It then entered a 15 minute or longer boot loop. Once it was finally on after restarting it twice, the functionality was limited. After another restart it went to another boot loop showing the Just a movement screen. At this point I am 45 minutes into trying to get the computer to boot and work and still no dice.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great HP 13.3" Spectre 4K notebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great HP 13.3" Spectre 4K notebook. Great traveling laptop. Highly recommended
I would recommend this to a friendRated 2 out of 5 stars
Beautiful but flawed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is without doubt a stunning looking laptop; more a work of art than a work tool. Its performance is excellent; exactly what I was expecting and the 4k screen fabulous. So, you may be wondering why I only gave it 2 stars.... Well, the big and insuperable flaw, and the reason I returned it, is that when I went into disk management to create a separate partition for my data, the space available after shrinking the C partition was - wait for it - 207gb, and this on a 512gb SSD.. So the OS is taking up nearly 300gb??? My data is 252gb, so there was no way this laptop was usable. On my Win7 laptop, the C drive is 78gb, so why does Win10 need 300gb??? Very disappointed.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After reading other reviews I can only assume that my computer is defective. I get zero battery life. Remarkably, the battery drains even when it is turned off. I of course charged the battery when I bought it, unplugged it, and the next day the battery was dead! I thought I did something wrong (forgot to turn it off, whatever), but it happens every time. I've owned this computer for 5 months and it is useless as a portable device because I have to always leave it plugged in. Otherwise this would be a very good computer, light weight and fast.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Its good shape
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is great lap from shape to wieght but has one issue that I try in 2 labtop that is mouse by touch is delay response and sometimes laptop stuck when trying to do it many time
No, I would not recommend this to a friendRated 1 out of 5 stars
Manufacturing Issues - Motherboard Failed Twice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and returned 2 Spectre 360s - Poor Quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not as advertised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop works well except for the fact that it could not connect to the pen it came with. It's advertised as having pen support and all the drivers are up-to-date indicating pen support, but after an extensive discussion with an HP rep, apparently this particular model laptop doesn't have the firmware to support the HP active stylus. Do not buy this particular model if you're expecting it to work with the pen it comes with right out of the box.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work with external monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop does not work with an external monitor when the lid is closed. The lower right hand tool bar continually updates and the laptop processing slows down after an hour needing rebooted. I tried with multiple monitors and HDMI cables to the same result. HP's response - purchase an HP monitor to resolve compatibility issues.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned for repairs 3 times in 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I generally like the design, compactness and power of this computer, the quality just plain sucks. I've had to return it twice because the charge connector stopped working and once because I had a huge section of dead pixels on the screen.
No, I would not recommend this to a friend
















