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Customer reviews

Rating 4.4 out of 5 stars with 469 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 469 reviews
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    13.3 HP Spectre 2-in-1 is lightweight with 512 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - Spectre x360 2-in-1 13.3" 4K Ultra HD Touch-Screen Laptop - I have used the laptop several times for work related activities but I have not used the digital pen to write or sketch on the screen of this HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    SUPER LAPTOP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed a new laptop for school I chose the HP Spectre x360 and I'm so glad I did! It has the features I need, plus more. It is fast, reliable, and light-weight to carry around with me. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This laptop is very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a month, everything is Good, Nice Laptop. There is no problem with performance. And, also with great performance, even though, sometimes I feel that the laptop is getting heat, however, it can be tolerate.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My daughter loves all the things it does!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter finds it fast and versatile! She loves it. I can never get her to put it down in a good way. She does all her homework onbit cause it better than her chrome book

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this computer. Better choice than Apple computer. Very fast, love the design, very thin and light. Con is it gets hot quickly and the fan is loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My First HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had other brands without any problems. As I was searching for a newer computer this had what I wanted at a competitive price. And it was the one my wife recommended. How could I not purchase it with these recommendations. It hasn't worked from day one. After an hour of use it freezes everything. No touchscreen, no mouse, no touchpad, no keyboard. Nothing works. I've had HP techs take control over internet and after hours and days of trying fixes they are stymied. Of course as soon as I opened the box BestBuy would not take it back. So off it went to the factory to fix. I'll let you all know how that goes. Good thing my old Asus still works.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 2 out of 5 stars

    Bad firmware and drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son going to college. Worked great for a few days until HP pushed a bad update. Then pc started overheating, throwing error screens, draining battery in 30 minutes, and even force shutting down. Returned to best buy whether they said a lot of people had been returning for same reasons. Could not afford for the pc to act like that during my son's school. Exchanged for a surface laptop and no issues since.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really liked it, a little bit expensive, but it works really good. the pen works fine, I still need to find out the potencial of the pen. Really light and good quality speakers and creen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding in every way, Design is better than the rest. Just wish it had a little more graphics power. Love the USB C charging cable instead of a proprietary plug like the others. You will love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 3 out of 5 stars

    Yeah the 4k is great but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. It gets way too hot for me to handle 2. battery life is noticeably shorter 3. Subjectively I really don't have much use for 4k

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop for any artists...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a 2-in-1...laptop and tablet. The resolution is amazing! Everything at your fingertips to be artistic and creative. Plus, so lightweight making it very manageable to carry it around.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best source of technology I’ve ever used. It is fast, convenient and accessible. The only commen I have is that at times the laptop heats up. Nothing out of the ordinary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop 4k is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop so far has been everything I was looking for from a fast and super snappy laptop to awesome viewing experience of ha ing 4k and her and not to mention the sound quality is superb

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    New Era of Ultra Portable Laptops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real gem of a machine, lightweight & powerful, combined with Windows Ink makes it a really powerful tool. Not sure of the extra money for the screen, but I'd rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several laptops since 1993, and to date this is the finest machine that I have owned. I love cars and watches and for the first time the fit and finish of this 2 in 1 is in the same class as a fine automobile or a terrific time piece. I am retired and my need is in the area of a casual user. There were a number of 2 in 1's that would have accomplished what I need to do, The HP Spectre 360 2 in 1 was just so much more pleasing to the eye that I just had to buy it. The price point is a little high, but with all of it's features it was not too out of line. I have owned it for about a month now, and I have not been disappointed about anything.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Solid Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really solid machine. I chose it because it had big specs in a small package. I initially purchased the 15 in version, but returned it in favor of this smaller lighter model.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Wow, its quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Labtop! Its super light and comes with a great leather sleeve to put the labtop in. I highly recommend this labtop!! No complaints at all! Well thought out design!

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 3 out of 5 stars

    Great, with one big flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spectre 4K has everything (spec-wise) you'd want in a 2-in-1, but unfortunately has one crucial design flaw. The fan output on the side gets very hot, and is placed in a position where I'd naturally want to hold the device while in tablet mode. This made it very uncomfortable to hold and work in tablet mode. Everything else, screen, build quality, keyboard, etc...was great. However, I returned it after a week of use because it was unusable in tablet mode (for me).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great laptop with short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display resolution is great, I love the way the keyboard feels, trackpad sensitivity - all good. But the battery lasts less than 3 hours in tablet mode, and the device is too hot to actually place in my lap. Battery life is only slightly longer when not in tablet mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Spectre is great for work and play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for home business, making presentations, and entertainment while traveling. I can give presentations switching from MS Word to MS Outlook to MS PowerPoint to an internet-based interactive program without hitch or hiccup while connected to an external projector! Watched downloaded HD movie (iTunes) and had more than 50% battery life left when complete. Very good for a laptop tablet hybrid. Note: the Spectre is finicky when connecting non-HP docks via USB-C. You will find this is not an isolated issue. I use a HP Travel Dock without issue. The staff at my Best Buy store is very courteous and helpful!

    I would recommend this to a friend