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Customer Ratings & Reviews

Your price for this item is $1,169.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 364 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Spectre x360 as a portable, fast, and lightweight laptop with a long battery life. They appreciate its price, screen, and design. However, some customers have concerns about the fan noise, overheating, limited memory, and muffled speakers at higher volumes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 364 reviews
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    This is the perfect sized lap top.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight, works quickly and is easy to carry around. The screen is exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great student laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intel Core i7 makes everything move very seamless. Fast boot ups, No slow downs, all programs launch speedily. Backlit keyboard for easy typing in dim lighting. Sleek design very appealing. Type-C Plug in for future proofing external connections. All with a great looking 15.6” Screen

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast very portable. Much more convenient than my previous 17" laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only it looks nice but it works really well. I have used it with Autocad and it works good even for an 8 gb memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lot of laptop for (relatively) a little

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than enough power to meet my needs. I wasn't specifically looking this machine but compared to the rest of the 13 inch lineup at Best Buy this one looked to be the best value. It's also a very attractive design. Fit into the case I had for my previous laptop which was good. Sufficient ports and if you have a USB-c hub you're pretty well set for anything that comes up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size and specs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for. Had some issues with WiFi dropouts. Seems to happen randomly . Easy to scratch so watch out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for College students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the same laptop purchased five years ago for my college bound daughter. The last model Last five years and took all the abuse she fished out! So much so we just purchased this laptop again for Grad school. Highly Recommend!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop when it was $1050 and it was a great deal! I really wanted to keep it but I just couldn't. The design was beautiful, the screen was bright and vivid, the hinge was solid, the keyboard had good key travel, but then came the speaker. My first unit had a defective right speaker, as you go pas 60 volume you can hear the audio get distorted and crackly. So, I exchanged and got a new one and guess what... Defective right speaker! The quality control on the laptops was disappointing, never again. Hopefully this was just my experience and no one else has to go through this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, nearly bezeless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted 13 inch screen, looked at dell and other brands but HP is so small with the bezeless design, the other brands were so much bigger for the same screen size. The surface was nice but they were more money for less power.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer with great options at an affordable price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice design, bad product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been a satisfied owner of very reliable Dell computers over the past 20 years, I decided to take a leap of faith and switch brands to HP. What a mistake. Though the slim design caught my eye, as well as the powerful specs, the computer has some issues. The speakers started making weird crackling, ticking noises about 2 weeks after the return period closed----and I hardly had listened to music or played videos on this machine up to that point. Now it is impossible to use Youtube, listen to music, or experience the multimedia capabilities of this device. HP support is an illusion. I am never buying from this company again. Look elsewhere for a reliable machine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. The 2 in 1 feature is fun. The chrome color and corner power button look sleek. I use it for the sims 4 and expansions, streaming videos and music, and for using the internet in general. I do wish there was a slot for disks. I would reccomend a lapdesk as this can run hot otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smaller laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for a reasonable price. Greek squad help with set up was superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Dell laptop which gave me alot of tech problems. I decided to try HP and this computer is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a excellent notebook.,with style and performance

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Sleek design and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. It is light weight and great keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good form factor and battery life!looks stunning too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top rated laptop by Consumer Reports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We pursued this laptop after reading testing results in Consumer Reports. For the money, this machine has the needed memory and big enough screen for easier reading.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent capabilities but smaller than other 13"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the same capabilities of other HP Spectres; however, it is not as deep as other 13" HP Spectres ... more like an Ipad version. Compared to the last 13" we purchased, not as aesthetically pleasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what my Senior needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a quality laptop for my daughter that was inexpensive and had all of the capabilities she was looking for. I am so happy we purchased this. It is a touch screen so she's able to write on it to save images.

    I would recommend this to a friend